Hygiene was good and the food was good, everything was considered for comfort, but we were not informed that the mini bar was chargeable and they made us pay 860 TL for 3 drinks and nuts at the exit. We also had dinner with room service twice and since the prices on the menus in the rooms were not up to date, we paid close to 2000 TL for 2 people for 2 meals of dinner, which were pizza and pasta. They seem to be trying to rip people off, there is a lack of information, which is a big deficiency for such a nice hotel.
The location of the hotel is very good but the service of the reception staff is only fair. We asked the reception staff some questions on some sightseeing places and restaurants but were provided with not very accurate information.
This is great hotel with such nice and kindly service, best recommand to everyone to visit this hotel !
Amaizing SPA centre, with many pools and jacuzzi.
Facilities: It is newly opened, so the basic configuration is much better than the old hotel.
Hygiene: Since it is a new hotel, it is very clean.
Environment: The location is very good, just near the Grand Mosque and the square, with various snacks and pedestrian streets downstairs. Convenient for travel.
Service: The service is very good, and it is worth mentioning that they provide free valet parking. Because the streets in the central area are very narrow and the space at the door is limited, they will help you park your car in the parking lot.
All the staff are great, I especially thank Ms. Ceren who works in the bar and restaurant department. She takes such good care of me that I feel at home.
Very neat hotel the location is excellent only driving to it is a problem. Not centrally located. Staff is friendly except the reception staff. Apparently feels above the rest. Please note that the rooms are not cleaned as standard. Exceptionally you have to ask the reception specifically. Success ! Breakfast is very well taken care of staff member Saban. By the way, the owner Ramazan helps personally in the restaurant. It is not noticeable but very special. Pretty man who takes a modest attitude. The pool is small, it's affordable we had a suite for 90 euros per night. The suite really has a top view and is worth the money.
Our stay at Crown Plaza Bursa was wonderful, and the room was upgraded to a superior room, which was very spacious with all the amenities anybody needs.
Breakfast was so tasty with a large selection of food that all you desired was just in front of your eyes, plus the choice of preparing any special dish on the spot by the chef.
All staff at the hotel from reception to housekeeping and waiters were very professional and doing everything to serve guests satisfactory.
I would like to thank Ms CARMEN, the guest relation manager, for her outstanding assistance for hotel guests that made our stay very unique and memorable which will make us go back soon and tell all of our friends and relatives and any body who want to really enjoy Bursa is to stay at this hotel.
Me and my wife stayed here and they treated us so nicely, the staff were very friendly and even decorated the bed with flowers as a surprise!
The staff were very helpful and polite, they answered the phone when we called and responded very promptly!
The room itself was very nice, neat and tidy with an amazing bathroom.
I am looking forward to staying at sheraton again in the future.
The hotel service is attentive, the rooms are spacious and comfortable, and the breakfast is delicious. The location is quiet in the middle of the hustle and bustle, not far from various attractions. The parking lot is a little difficult, but it's quite convenient. The night view from the rooftop bar is great.
Very Good
93 reviews
8.4/10
Price from
IDR 1,982,142
per night
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5.8/10
GGuest Usergood facilities..nice owner..miss to bumpfist with him..
GGuest UserOur stay at Crown Plaza Bursa was wonderful, and the room was upgraded to a superior room, which was very spacious with all the amenities anybody needs.
Breakfast was so tasty with a large selection of food that all you desired was just in front of your eyes, plus the choice of preparing any special dish on the spot by the chef.
All staff at the hotel from reception to housekeeping and waiters were very professional and doing everything to serve guests satisfactory.
I would like to thank Ms CARMEN, the guest relation manager, for her outstanding assistance for hotel guests that made our stay very unique and memorable which will make us go back soon and tell all of our friends and relatives and any body who want to really enjoy Bursa is to stay at this hotel.
AAiman RedzuanThe hotel look good design like an eropean house, feel like stay at eropean home. Just the bed so old. But the price was reasonable suitable for the budget trip and the place was very strategic very near to the city.
JJessigzThe road in Bursa was steep and narrow, and by that time we didn't know how to enter the parking lot, and the staff took the initiative to help us drive to the parking lot. Very close to the Grand Mosque, there are many delicious and cheap restaurants nearby.
RReyJu**Hotel Review**
I recently stayed and had a fantastic experience! The location is unbeatable, offering stunning views of the coastline. The staff were incredibly friendly and accommodating, making check-in a breeze. My room was clean and well-appointed, with comfortable bedding and modern amenities. I especially enjoyed the complimentary breakfast, which featured a great selection of fresh fruits, pastries, and hot dishes. The pool area was a perfect spot to relax after a day of exploring. I highly recommend this hotel for anyone looking for a relaxing getaway!
NNurDas Hotel befindet sich fußläufig in etwa 30 min Entfernung zur großen Moschee (Ulu Camii), Bus zum Bus-Terminal (für die Anreise aus Istanbul) sind es mit dem Auto lediglich ca 15min.
Das Hotel punktet durch das besonders freundliche und zuvorkommende Personal, tollem Frühstück, sauberen Zimmern mit moderner Ausstattung. Vom Feeling her ist es für mich eher ein 3 Sterne Superior oder 4 Sterne Hotel.
Zu bemängeln: Die Tapete in meinem Zimmer war an einer kleinen Stelle aufgerissen, und die Fenster konnte man nicht dicht schließen, was dazu führte dass etwas Lärm von den Straßen (vorbeifahrende Autos) zu hören war. Für solche Fälle habe ich gerne Ohrstöpsel/Kopfhörer dabei.
Trotzdem würde ich das Hotel aufgrund des Preis Leistungs Verhältnisses und der guten Lage immer wieder gerne buchen.
LLisa-cyezThe hotel looks stylish and beautiful. It is a Hilton International chain brand, so the quality is guaranteed.
Its underground parking lot is very high-end. The roller shutter door will automatically open when the car arrives. The parking lot is clean, bright and modern. Parking is also free.
The hotel's breakfast is also very good. In addition to Turkish characteristics, it also adheres to the supply content of the chain hotel.
There is a large supermarket next to the hotel, which is very convenient for shopping.
There are many restaurants across the road. It is convenient to walk from the pedestrian bridge. Don't drive, otherwise you will have to go around a long way to get to the other side of the road.
MM.I.A_MoI recently stayed here for 2 nights, and everything was fantastic. The apartment was easy to find using Google Maps, and it offers free parking conveniently close to the main entrance. The owner was very helpful and even assisted us with bringing our luggage to our room, which made our arrival so much easier. The apartment was clean, the bed super comfortable, and it was well-equipped, making for a very comfortable stay. I would highly recommend this place to anyone looking for a great experience
GGuest UserHygiene was good and the food was good, everything was considered for comfort, but we were not informed that the mini bar was chargeable and they made us pay 860 TL for 3 drinks and nuts at the exit. We also had dinner with room service twice and since the prices on the menus in the rooms were not up to date, we paid close to 2000 TL for 2 people for 2 meals of dinner, which were pizza and pasta. They seem to be trying to rip people off, there is a lack of information, which is a big deficiency for such a nice hotel.
NNiBu2000The hotel is in a very good location on the edge of the old town and the Bazaar. However, it can be a little loud at night as the train runs along there and some people are also on the way there.
The staff is friendly and helpful. Breakfast is typical Turkish but not exceptional. The hotel has come something in the years, but in any case very priced.
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