I had an absolutely wonderful stay at this hotel, and I can confidently say it exceeded all my expectations. From the moment I arrived, I was greeted with warm hospitality and genuine smiles that immediately made me feel welcome.
The room was impeccably clean, beautifully designed, and extremely comfortable. Every detail — from the cozy bed to the well-maintained amenities — reflected thoughtful planning and a high standard of service. The ambiance was calm and relaxing, perfect for unwinding after a long day.
The staff deserve special recognition for their professionalism and attentiveness. They were always courteous, helpful, and quick to assist with any request, making the entire stay seamless and enjoyable.
The facilities were excellent and well-maintained, and the overall atmosphere of the hotel created a sense of comfort and exclusivity. Whether for leisure or business, this hotel truly delivers a top-tier experience.
I thoroughly enjoyed my stay and would highly recommend this hotel to anyone seeking comfort, quality service, and a memorable experience. I look forward to returning again in the future.
the good thing,hotel is center of Kota Bahru.bed is comfortable.aircond is good.lift working good and not crowded when we there.there is a gym also.
restaurant is just side of hotel,food no issue at all.there is convenience shop in the hotel.near hotel also Ghibli Coffee,nice for hang out.
the minus,no water bottle inside the room.if extra pillow will be much better.
oveall,we stayed multiple times at this hotel and never regret to repeat again.
Stayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
The location is close to attractions such as Siti Khadijah Market and many dining places. The room is comfortable, breakfast offers a wide variety of choices, and the staff are friendly and very helpful. However, renovation works are currently ongoing, including the rooms, dining area, and swimming pool. The dining area is rather small and not as spacious as usual.
The lobby was beautiful, but the room was old and full of ants.
It's probably very difficult to find a 5-star hotel in Kota Bharu, so I would recommend staying here overall. I sincerely hope that the Kelantan government and the King will provide some kind of financial support for the hotel's repairs to revitalize the state. I also hope that this will lead to more good job opportunities for young people in Kota Bharu.
The hotel is at a strategic location, very convenient to go nearby areas, with affordable e-hailing rate. The staff is having great attitude and helpful.
The hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
Room is new and comfortable. Love the bolster given in the room. Bed and pillows are comfortable. Should have some hooks in the shower to hang clothes/towels. Front desk and room service is good and all are friendly and helpful.
The place is quite nice. I have no problem with the beds, the amenities. My only problem is the bathroom. As you can see, it didn't look properly maintained and cleaned.
I hope they'll do something about it.
I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with all the essentials provided. The staff were friendly, attentive, and always ready to help with a smile. The location was convenient, close to restaurants and shops. Breakfast had a good variety and tasted great. Overall, the service and hospitality exceeded my expectations. I would definitely recommend this hotel to anyone looking for a pleasant and relaxing stay.
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MMohd Jaa MohamedI had an absolutely wonderful stay at this hotel, and I can confidently say it exceeded all my expectations. From the moment I arrived, I was greeted with warm hospitality and genuine smiles that immediately made me feel welcome.
The room was impeccably clean, beautifully designed, and extremely comfortable. Every detail — from the cozy bed to the well-maintained amenities — reflected thoughtful planning and a high standard of service. The ambiance was calm and relaxing, perfect for unwinding after a long day.
The staff deserve special recognition for their professionalism and attentiveness. They were always courteous, helpful, and quick to assist with any request, making the entire stay seamless and enjoyable.
The facilities were excellent and well-maintained, and the overall atmosphere of the hotel created a sense of comfort and exclusivity. Whether for leisure or business, this hotel truly delivers a top-tier experience.
I thoroughly enjoyed my stay and would highly recommend this hotel to anyone seeking comfort, quality service, and a memorable experience. I look forward to returning again in the future.
BBusy with travellingThe hotel is at a strategic location, very convenient to go nearby areas, with affordable e-hailing rate. The staff is having great attitude and helpful.
AAisah ShaharudinStayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
JJo28Room is new and comfortable. Love the bolster given in the room. Bed and pillows are comfortable. Should have some hooks in the shower to hang clothes/towels. Front desk and room service is good and all are friendly and helpful.
AAnonymous UserThe lobby was beautiful, but the room was old and full of ants.
It's probably very difficult to find a 5-star hotel in Kota Bharu, so I would recommend staying here overall. I sincerely hope that the Kelantan government and the King will provide some kind of financial support for the hotel's repairs to revitalize the state. I also hope that this will lead to more good job opportunities for young people in Kota Bharu.
SsadpancakeThe place is quite nice. I have no problem with the beds, the amenities. My only problem is the bathroom. As you can see, it didn't look properly maintained and cleaned.
I hope they'll do something about it.
NNorehan Binti SilekThe location is close to attractions such as Siti Khadijah Market and many dining places. The room is comfortable, breakfast offers a wide variety of choices, and the staff are friendly and very helpful. However, renovation works are currently ongoing, including the rooms, dining area, and swimming pool. The dining area is rather small and not as spacious as usual.
AAcikSukaJalan2Had a really good stay at Jewels Hotel! The best part? At night there’s a lively market right outside, so dinner is literally just downstairs — no need to travel far when delicious food is calling. 😋
Breakfast was a pleasant surprise. For only RM15, you get porridge, nasi lemak, fried noodles, bread, cereal, and even kuih. Honestly, that’s a steal! We also enjoyed a nice morning walk to Pasar Siti Khadijah — very convenient.
Oh, and I have to mention the tiny lift. It’s not big, but it’s super handy for luggage or if you’re traveling with elderly family members.
The only downside: there’s no private parking. So if you’re driving, just be prepared. Other than that, definitely a place worth staying!
AAnonymous UserThe hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
GGuest UserI had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with all the essentials provided. The staff were friendly, attentive, and always ready to help with a smile. The location was convenient, close to restaurants and shops. Breakfast had a good variety and tasted great. Overall, the service and hospitality exceeded my expectations. I would definitely recommend this hotel to anyone looking for a pleasant and relaxing stay.
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