The suite is comfortable.
The rooms near the highway are a little noisy. Some rooms have a smell. If you find that there is a smell, it should be caused by the toilet and kitchen. Contact the front desk in time to change it, don't be patient.
The room is spacious, the facilities are complete, and the environment is elegant.
I have always liked and recommended Marriott Hotel. This time, it was a pleasant experience for both body and mind.
The front desk service was warm and thoughtful, very professional, thumbs up👍
I stayed at the Marriott Puebla Las Ánimas during a business trip to México and booked the Classic King Room. The experience was smooth and professional from check-in to check-out. The room was spacious, clean, and well-appointed—perfect for unwinding after meetings. I appreciated the comfortable king bed, reliable Wi-Fi, and quiet ambiance, which made it easy to focus and rest. The hotel’s location is convenient, with nearby restaurants and shopping options. Staff were courteous and attentive, and the breakfast buffet offered a solid variety. Overall, a dependable choice for business travelers in Puebla.
Great, great, great. The bed in the hotel is big and comfortable. You can watch Netflix on the TV, and it also has a thoughtful electronic alarm clock and stereo. The breakfast is also delicious. The chef is constantly making eggs. You can order the most classic huevos in Mexico. Rancheros, hot chocolate, pozole, and juice are available
Hotel near Puebla Centro,Puebla100% of visitors choose this area
__shair800131****2024.04.07
Located in the historic old town and very convenient for city walks.
If you can live on the third floor, you can stay quieter, because the downstairs feels like a youth hostel. Of course, if the bar next door sings at night, all the guests will have to listen and enjoy it until midnight
Overall, it's okay, the breakfast is very rich and the service is good. It is troublesome to ask for a few bottles of water at the front desk, and it is charged. I said can I sleep tomorrow in advance? Considered for a long time. . . Just gave
The window was completely sealed, couldn't be opened, just entered, the room smelled, dizzy, the air conditioner opened the door for a long time, only a little better.
The elevator is very old and slow.
The toilet has no shower curtain, after the shower, the whole floor is full of water, and it can't flow away.
Very Good
133 reviews
8.9/10
Price from
PHP 2,915
per night
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8.5/10
Very Good
MMonicaPros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi.
Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.
SSER AletzeGenerally good. Including that they have a lactose-free milk option at the buffet.
The person who was outside only told me where the reception was - which was closed - but with both hands occupied by the suitcases, it is difficult to open it (since it has a knob) and they do not help you open it despite seeing that you have your hands busy, I considered it a minus point to the hospitality.
It would be nice if there was a plaque explaining what the hotel was previously. What is that chimney and what was it used for, etc., as well as they have signs of what the fauna is called.
Thank you.
RRuby8383A perfect stay! I really like the style of this hotel.
The elegant design uses wooden elements to blend pastoral style with colonial style. The aroma in the room is very good, I had a good rest, the sound insulation is good, the room is spacious, clean and brand new! The location is perfect for being quiet in the bustle and within walking distance to surrounding attractions. The hotel itself also has a spa experience with massages that are pretty good. The service staff were very enthusiastic and responsible. When we were leaving the hotel and waiting for the bus, a beggar approached us. The hotel security immediately came to protect us. We were very touched! Highly recommended!
SSaiprasaad GI stayed at the Marriott Puebla Las Ánimas during a business trip to México and booked the Classic King Room. The experience was smooth and professional from check-in to check-out. The room was spacious, clean, and well-appointed—perfect for unwinding after meetings. I appreciated the comfortable king bed, reliable Wi-Fi, and quiet ambiance, which made it easy to focus and rest. The hotel’s location is convenient, with nearby restaurants and shopping options. Staff were courteous and attentive, and the breakfast buffet offered a solid variety. Overall, a dependable choice for business travelers in Puebla.
MMananxi_MXGreat, great, great. The bed in the hotel is big and comfortable. You can watch Netflix on the TV, and it also has a thoughtful electronic alarm clock and stereo. The breakfast is also delicious. The chef is constantly making eggs. You can order the most classic huevos in Mexico. Rancheros, hot chocolate, pozole, and juice are available
VVillitaSince checking in …a complete nightmare, I did my reservation and prepaid online with Trip and I was told by the hotel staff that they had no record of the payment and they wouldn’t allow me in, until i called trip and after 1 hour they allowed me in.
I also wanted to order room service, there were no menus and their “online service” was not working… the rooms are a bit old and their ac wasn’t working either surprise surprise…
There’s plenty of options in Puebla … don’t bother staying here it’s very overrated….
海海婕📍The location is really good, you’re btwn Angelopolis and Juan Pablo II
👩🏻💻in my experience the reception was not good, the girl in front desk was unfriendly, you need to do your own check in (scanning a QR) and the lady only give you the key card
🛏️room is very austere, not cozy, looks old; but the bed is comfortable
🚽🚿bathroom is big, has towels, soap 🧼 and shampoo. The hand wash basin has mold and the shower floor was wet
🅿️ Parking is ok but is not only for hotel guests, which makes you feel a bit insecure.
海海婕📍The location is really good, same area for a big commercial area: restaurants, bars, stores, gym…
🅿️The parking lot is shared with the mall, don’t forget to ask the reception desk to validate your parking ticket.
👩🏻💻The lady from the front desk was really helpful and friendly
🛏️ The room has the basic equipment, the bed is really comfortable and they offer 2 kinds of pillows: soft and middle hard
🍳The breakfast is good, you can order eggs to your liking, there is fruit, bread, etc.
SSARA GABRIELAService was excellent, I had an early check in and the reception was able to?accommodate me without any trouble. Breakfast is simple but really local and tasty!
The rooms are spacious and clean, the bed linen was fresh and the bathroom was always spotless.
It's not a fancy hotel but absolutely everything you need and more for short convenient stays in the heart of the city.
I felt safe walking around the area and there's a lot to do if you're interested in doing city visits etc.
AAnonymous UserThe window was completely sealed, couldn't be opened, just entered, the room smelled, dizzy, the air conditioner opened the door for a long time, only a little better.
The elevator is very old and slow.
The toilet has no shower curtain, after the shower, the whole floor is full of water, and it can't flow away.
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