We booked a Jr. Suite with one bed. Once we arrived, we were told that we were upgraded to a master suite (yay!!!). The suite was awesome, the service was excellent, and we were treated like royalty. Will definitely stay again!
The room is huge and the environment is very good. The shower button needs to be turned all the way to get hot water. I don't know if it's like this in every room. The photos of the room were not taken by me, but they are consistent with what I saw! The other two are exterior shots taken from the window sill in the room
The room was decent, the soap and shower gel were good. There is a shuttle, but you need to book in advance, and it is provided at a fixed time, not on call. The quality of service depends entirely on the attitude of the front desk staff. Some are very good, while others are very average and not very friendly. But it is still reliable. It is a 10-minute drive from the airport.
Since my wife and I arrived, the treatment was very kind by all the staff, in person and on the phone. The facilities are clean and beautiful, very close to the beach and the tourist area, we did not have to use the vehicle! The rooms are very comfortable (eye, they do not have a blanket, but we did not request any either) The stay is highly recommended, and wl breakfast Uff!
Room was spacious. Hotel was located very close to borders and plenty of restaurants around the hotel. Traffic wasn't very good as there is only one way to get in and out of hotel so depending on time of day, it might take extra time to get into or out of hotel.
Very good location, clean facility, they have a kitchenette, refrigerator and microwave, you just have to bring or ask for the utensils and pans. It is located near a large shopping center, around the hotel there are several restaurants, from seafood, meats, broths and good quality. Exceeded my expectations for the price
Well, knowing that this hotel belongs to the Marriott family, it is surprisingly basic. Of course clean but with little care in the interior, the lights the way the customer is received, in general, small things make life better, and here at this Marriott could have been improved very easily. In Tijuana people travel by Uber or taxis from the hotel for many reasons, especially because of poor public transportation, thus, customers wait in the hotel lobby for their taxis, and many customers can coincide at the same time, and there is only a sofa and two armchairs (3 squeezed and 2 like Winston Churchill in single seats) and nowhere else to rest yourself or your bags. This is making the experience a bit off a sort of train station-ish platform. The breakfast is acceptable, providing all you need, but the the dinning area is very dark, badly lighted, to be honest you can’t hardly guess the time at all. The furniture there is very cheap, and doesn’t make you feel I want to read tye newspaper while having breakfast but I just want to finish and leave this 7/11 store. I am sure that I might sound a bit picky, but I am not, it is very easy to make small changes, non expensive that can improve the whole experience greatly. It is a Not a cheap place to stay, let’s remember this.
The hotel is very quiet. There are supermarkets around. The front desk service attitude is very good. The breakfast is very rich. The only regret is that there is something wrong with the room card. It is troublesome to open the door every time.
139 reviews
7.4/10
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PHP 4,204
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8.1/10
GGuest UserFacilities: The hotel facilities are relatively complete.
Hygienic: The hotel is clean and tidy.
Environment: The hotel environment is good. The surrounding transportation is convenient and the supporting facilities are very complete.
Service: The hotel service is warm and thoughtful. Overall quite satisfactory. Cost-effective.
GGuest UserWell, knowing that this hotel belongs to the Marriott family, it is surprisingly basic. Of course clean but with little care in the interior, the lights the way the customer is received, in general, small things make life better, and here at this Marriott could have been improved very easily. In Tijuana people travel by Uber or taxis from the hotel for many reasons, especially because of poor public transportation, thus, customers wait in the hotel lobby for their taxis, and many customers can coincide at the same time, and there is only a sofa and two armchairs (3 squeezed and 2 like Winston Churchill in single seats) and nowhere else to rest yourself or your bags. This is making the experience a bit off a sort of train station-ish platform. The breakfast is acceptable, providing all you need, but the the dinning area is very dark, badly lighted, to be honest you can’t hardly guess the time at all. The furniture there is very cheap, and doesn’t make you feel I want to read tye newspaper while having breakfast but I just want to finish and leave this 7/11 store. I am sure that I might sound a bit picky, but I am not, it is very easy to make small changes, non expensive that can improve the whole experience greatly. It is a Not a cheap place to stay, let’s remember this.
GGuest UserWe really enjoyed our stay with a few minor exceptions. Unfortunately the TV in our room didn’t work eventhough it was connected to wifi. The phone in the room didn’t work so we had to use our personal phones. The shower head is a rainfall type, but the water sprayed out in all directions instead of straight down which made it a little tricky to shower. The rooms have a system in which the room key is required to have electricity in the whole room. If you take it off, everything turns off. That means you can’t leave things charging unless you get a second key? We also were told that we could check out later the day off, but that was not an option because the hotel was so booked.
Even though there were a few icks, it was overall a nice place to stay. The staff are very friendly and respectful. The bed is comfortable, the sheets smell great, the rooms are very clean, and the building is beautiful! It has a 5ft pool and a small jacuzzi (no bubbles) just warmer water than the pool. Pool water is great temperature. There is also a spa and massage services on the very first floor! Overall a nice place and I’d recommend it!
GGuest UserMy son and I had a quick stopover on our way from Tijuana airport to San Diego airport, and this was just right. We checked in late, after 11pm, and the front desk was open and able to help us. A light breakfast of fruit, toast with butter and jam and coffee and juice were included, and my son got eggs with chorizo for a few dollars more. Our room was spacious and stylish with a smallish TV with some TV in English. The room did not have drinking water, so I went to Oxxo for a large bottle of water and some snacks, and did not have any trouble on the short walk. There was a ten dollar deposit that I got back when we checked out. The hotel had a van and driver available to go to the airport for $5. We were non the second floor and used the elevator, and there were some steps to our room and inside the room. The shower was nice and clean, as was the room. The breakfast staff in the restaurant were kind and courteous. The hotel is about a 5 minute drive from Tijuana airport.
LLililemon988The hotel is located in the city, close to the city center. The appearance and room decoration are good, but you can't appreciate it carefully. The bed is very soft and easy to sink into. The water in the wash basin easily overflows and wets clothes. There is no hair dryer, you need to ask the front desk. The bed sheets are not clean. After communicating with Ctrip, the hotel said that the check-out will be delayed to 3 o'clock. Thank you for Ctrip's assistance
GGuest UserThis is my second visit to the Quartz for medical tourism. The location is perfect in a nice part of town and the upper plaza has its own level connected to the New City Medical building and so medical offices are easily and safely accessible to guests. Pool and spa were well maintained and a beautiful garden is also out in the area. Within walking distance is a market and a ****** and little shops. Taxis are easy to find should you need.
The rooms are exceptionally clean with comfortable robes and attention to details like lighting and temperature. The staff is pleasant and there is always someone who speaks English well enough to communicate. They are friendly and helpful. There is an upscale Spa and artist feel to the place. I will be back.
GGuest UserGOOD: hotel is secluded and secure due to its gated parking lot distancing the hotel from public access way. It has onsite restaurant with outstanding Rib Eye steak for $20. Most staff speaks some level of English and they allow guest(s). Its located close enough to walk to night spots but far enough to get good night rest.
BAD: bed is not the greatest and linens dont cover the entire mattress. Shower has warm water, room is basic with limited channels on tv.
UGLY: gym is unsat. Everything is broken. Canvas roof is in poor state as it appears to soon collapse from rain water collection. Floors epseems always be dirty and walls between rooms are thin. Price increases during the week and overall property seems to be deteriorating.
刘刘Although breakfast is included, it costs nearly $30 for two people. interesting. As long as you eat in the cafeteria, you have to attach it. I don't understand how the Mexicans counted. The breakfast included in the hotel is only 2 slices of bread, coffee and fruit.
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