Hotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account.
It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out.
End up we didn’t request it anymore as we didn’t like been “force” to do so.
On short notice, I was looking for various accommodations, including business hotels. I chose this one as I only needed a room for the night. The price was very reasonable, and it was excellent.
Facilities: A bit old-fashioned but very clean and well-maintained.
Cleanliness: Very clean, even cleaner than Mitsui.
Environment: Having a balcony is amazing! The air is fresh, the scenery is unbeatable, and taking a walk by the lake during the day is simply blissful.
Service: The staff are mostly Japanese and don't speak English, but check-out was super fast and the shuttle bus was very punctual.
I hope to have the opportunity to return to this hotel again in the future. It has a large room, a balcony, is very quiet with few people, and the environment is exceptionally beautiful.
What surprised us most about this hotel was the amazing breakfast! There was so much variety! It's very close to Hikone station. It seems that it even offers bicycles for (free) use. We thought of going for a short bike ride in the morning but didn't have enough time--needed to get to Kyoto (only an hour away) quickly. This hotel makes an overnight trip to see beautiful Hikone castle very feasible.
The room view is wonderful and quiet. Free shuttle bus between Ogotoonsen and hotel, it takes abt 5’min ride time, very good.
The hotel restaurant staff are friendly and polite. We stayed 3n and the food menu were changed daily, very impressive.
The indoor and outdoor onsen are perfect and relaxing.
I will recommend others go there, very good experience.
There are not many choices on this side of Lake Biwa, so we came to this one-bed, two-dining restaurant. The food is so-so, but unfortunately there isn't much food nearby. Breakfast is okay. Normal Western breakfast options have no special extras. The most special thing is that there is a large beach outside the hotel. I was going to see the sunrise, but the weather was bad and I was a little disappointed. Overall it was neat and comfortable.
It was very clean, had all the amenities, and I especially liked that the basic skincare products for women were DHC products.
There was a wide variety of rice balls for breakfast, and I was very satisfied.
I would like to stay here again if I have the opportunity.
The American atmosphere spread across the whole hotel with the help of design. It was quite classic. The room setting is a bit too liberal. The bathroom and toilet are in see-through form.The hotel, by the way, is conveniently located by the train station and the discounted parkings are right next to the hotel .
Biwako Ryokusuitei was an absolute treat. We had a bit of a wobble at Ogoto-Onsen station as I couldn't find a phone, but luckily we spotted the hotel shuttle. The driver was lovely and made us feel welcome right from the off.
The reception staff were brilliant, really friendly and gave us a proper run-through of the place. Housekeeping was spot on too they were right on the ball and had our tatami mats all ready for us while we were away at dinner.
The real stars, though, were the dining staff. They were incredibly professional and took the time to explain exactly what we were eating and how to enjoy each dish. Both breakfast and dinner were top-notch 😋I'm still thinking about that food now! A proper (home away from home) experience
Amazing
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9.4/10
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9.7/10
Amazing
very warming services from the front desk staff to the waitress inside the hotel they took good care of my bike and then delivered an excellent service during the dinner. the old lady took initiative to introduce me each dish. very nice she was indeed. the location of the hotel is great. even i didnt get a room with nice view but i still could see the hikone castle from the drink lounge and osen. so amazing view. the last thing is the food! the dinner is so nice
I recently stayed at AB Hotel Hikone and had an exceptional experience. The location deserves a solid 5 stars—it's conveniently situated at 5-9 Daitocho, Hikone, Shiga, offering easy access to key attractions. The cleanliness of the hotel is commendable, earning another 5-star rating. The staff was friendly and accommodating, though a slightly higher rating for friendliness would enhance the overall experience. The value for money is excellent, with top-notch facilities that deserve a full 5 stars. The breakfast exceeded expectations, earning a perfect score. Overall, AB Hotel Hikone provides a fantastic stay with its prime location, cleanliness, value for money, and outstanding facilities. I highly recommend it to fellow travelers seeking a delightful and comfortable accommodation experience in Hikone, Japan.
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