A conveniently located hotel right next to the JR station. Rooms are clean, plenty of eateries & shopping within the vicinity. The beds are hard which will work for people who prefer harder beds. It’s also a short walk to the Kokura Castle. A great base for people planning to travel to the kitakhyshu region.
Larger In size in comparing to the city hotel. It must have been very grand back in the days, it’s older in style and the buffet breakfast selection is amazing!
Greeted by the front desk and concierge every time we passed by, you only get to see this in 4, 5 star hotel with well trained staffs nowadays.
Parking was 1500yen per day and the gym and swimming are not free, in fact it’s costly, I remember it was around 2000-3000 yen per head per section. It is more like a membership type of facilities.
The Room with Japanese Garden located on Ground floor overlooking a magnificent indoor well curated and groomed Japanese Garden from the tatami floored Living room area and balcony seating area where guests can relax and enjoy with a peaceful mind. At nite they even have flood lights!
The room is spacious in 3 pax unit. Public bath is nice and clean but close so early at 9PM!! The breakfast was decently delicious and simple. Staff serving breakfast was kind and friendly.
The front desk staffs were nice and check out time is strictly 10AM and any extra quarter or half hour will be charged accordingly!! That’s sad…
The room air-conditioning is a bit too warm. We can't sleep well there. Other than that overall is good.
Very convenient location. Is very near to the Yanagawa Station. You can see the Yanagawa Station when you standing at the main entrance of the hotel. There got Lawson in 3 mins walking distance.
The hotel dinner is excellent. As the pictures shown. It's looks nicely and delicious as well, and the portions is making us satisfying too. We are too rushing and we forgot to take pictures for the hotel breakfast.
The hotel was on the fifth floor of the building. There was only one toilet and washroom for all person. They give bedsheet for use and for towel we have to pay. For one night stay if anybody does not want to spend so much money then it is ok. I brought my own food I enjoyed that one in my place. Small table lamp type light was there at my place.
The staff were very polite and accommodating! The downside was that the bed was hard and they did not provide any mineral water bottles.
Overall, I had a great stay and I really enjoyed their public onsen!
The female staff were very friendly, and some of them spoke good English, making communication seamless. The room was comfortable, but there weren't many outlets and limited space, making it difficult to open a large suitcase. There was a kitchen, so you could buy your own ingredients and cook, highly recommended for those who enjoy cooking. The B&B has a hipster vibe and is easily accessible by bus from Mojiko Station.
Excellent hotel, very comfortable, clean, and convenient. Kurume is my first choice. I will stay here again. Hot spring hotel with gym, I like it very much. Come next time.
Nice customer services, with laundry is plus when travel with a little one with light packaging. The harbour view is unbeatable and close to the ferry terminal (2 minutes walk)to the morning food market.
Great
358 reviews
9.1/10
Price from
32,133 KZT
per night
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8.6/10
Very Good
GGuest User1. Very spacious room for this price point to be honest. Could be because it's not a major city...
2. Kitchen equipment like induction cooker and pot and bowls and utensils were provided! Makes it possible to cook your own meals (or even just Maggie mee) fridge was very big so can buy drinks to store
3. Location was alright. Located along small alley but very near main road leading to shopping street and Kokura station.
4. Aircon and heater worked well. Great for winter weather
5. Bathroom ventilator was very strong. To the extent that it feels very cold after taking a shower. We tried closing the bathroom door at night and it was literally like a freezer in the morning when we open it.
But also because of the ventilator, our clothes dried fast indoors 🥶
6. Now to the pain points. First got to be the facility management and check in check out process. This property does auto check in meaning there is no physical staff to handle your check in check out throughout. There is no receptionist at all. I made my booking 2- 3 hours prior to arriving at property. At the front door we were prompted to input entry passcode which we had no idea what it was (it's not the reservation number provided by the booking partner like Agoda or trip.com) tried to contact both the hotel helpline (there was a Jp phone number at the entrance but that's all, no other info whatsoever) and also escalated to Agoda (as I made my booking through Agoda for first nights) but no ans. In the end we had to enter property when someone unlocked the front entrance using her own passcode before we could speak to the helpdesk through the tablets.
So it turns out that they claim most travellers would make their reservation at least a day prior to arrival, which was why system didn't capture my booking (yet ironically they allowed booking for same day check in .... When they clearly cannot manage the whole process) shouldn't there be more effort being put in to monitor for same day booking so the traveller doesn't get stuck at the front entrance especially in winter weather? We had to sit at the park nearby while trying to contact the helpdkesks but couldn't get through till the end......
The whole check in process was rather manual, basically you enter the info as prompted on screen then video call the helpline agent to verify before you'll get your passcode to your room. (All through tablet)
Security seems alright if you're ok with the idea of using a keypad lock instead of having a physical room card? I guess customers just have to always make sure no one is looking when entering the passcode at the front door. Btw same passcode is used to enter hotel front entrance and for your room lock.
All in all the biggest issue we found was the check in check out process. Overall stay was above average.
CCassandraWe had an enjoyable stay at this hotel, which is in a fantastic location. However, we encountered a significant inconvenience during check-out. Our flight was at 7 AM, so we checked out around 5 AM to catch a taxi to the airport. Unfortunately, both the elevator and the lift were turned off at that time. Since the hotel is located on the second floor of the building, we had to manually carry all our luggage down a long flight of stairs.
This was especially difficult as we were a group of five, including two elderly ladies. Thankfully, my husband was able to manage the luggage, but this situation could have been very challenging for others. We strongly recommend that the hotel ensure the elevator is operational for early-morning check-outs to better accommodate guests.
TTomCertainly! Here's a concise, 100-word positive hotel review you can use or customize:
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**Excellent Stay – Highly Recommend!**
My stay at [Hotel Name] was fantastic! The room was clean, spacious, and beautifully decorated. The staff were incredibly friendly and went above and beyond to ensure a comfortable experience. The location was perfect, with easy access to [attractions/transportation]. The breakfast buffet had a great variety, and the amenities (like the pool/gym) were well-maintained. Everything exceeded my expectations, and I felt truly welcomed. I’ll definitely be returning on my next trip and would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. Thank you for such a wonderful experience!
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Feel free to adjust any details to match your experience!
JJessyTWe recently stayed at this hotel and were impressed by the spacious rooms! They have a fitness centre, complete with a blood pressure machine - a thoughtful touch!
We stayed 4 nights and check-out for Yufuin. After Yufuin, we will be returning back to this hotel for another 2 nights. They are so helpful in storing our luggages for us, so we don't have to haul it around and made the transition seamless.
MMiyu BirdiePersonal opinion as a female Asian traveler.
Location: 20 mins walk from Hakata station. 4 mins walk to Gion bus stop or canal city bus stop, both go to Hakata station in around 10 mins. Also, 15 mins walk to Kawabata Shopping Arcade and Canal CityHakata. There are not many restaurants nearby, only convenient stores around the area. Better eat before returning to the hotel. There is a MaxValu Express (open for 24 hrs, 2 levels: 1st floor drugsstore and B1 supermarket) 4 mins walk from the hotel. Great option for late night snacks, drinks,daily necessities, and tax-free shopping.
Room: small and a bit old, cleanliness ok, no bath tub only shower stall. Shower water is not hot enough. Very poor sound insulation (recommended to use earplugs when sleepping. Provided on 1st floor of hotel). You can hear almost every single activity happening next door(literally meaning). Light switches far away from bed, which is a bit inconvenient.
Front desk: it is an unmanned hotel. Self check-in via smartphone prior (utilizing the QR code) or via computer on 1st floor. Self check-out via tablet provided inside the room or computer on 1st floor. Using password to enter room. There is a female staff member in the lobby area in the morning if needed help for anything. She doesn't speak much English but is very friendly and willing to help. Also, you can text the hotel staff member for assistance if needed via the room tablet provided. They reply quickly.
Amenities: self-service, self luggage storage, only basic items provided. There is no ice maker and only 1 laundry machine on the 1st floor (always being occupied).
All in all, Pros: though the hotel is unmanned, I find it pretty chill, easy and efficient as long as you figure out how things work (not hard at all, perhaps more accessible for younger visitors). Cons: You really have to lower your expectations for everything else. I personally feel it is more like a hostel than a hotel. But considering it is the Hakata area and with this affortable price, can't murmur.
AAnonymous UserThe hotel is conveniently located 15 min away from Hakata Station. It has a nice onsen, and provides many refreshments for free at different times of the day eg ice cream, Yakult and ramen. The breakfast spread is good, and the food is delicious.
GGuest UserDelicious breakfast. Excellent location. The bed was very comfortable. My only complaint is that the man with the rounded head at the front desk was not very friendly.  the public bath was a nice feature. 
GGuest UserRoom was clean and spacious. The bed was very comfortable. The shower water pressure was excellent. Convenient locations with lots of great restaurant options nearby.
DDenna HeryatiWe stayed for 4 nights in residential room which provides kitchen facilities (we only used the kettle) as well as washer/dryer (which we used often and really grateful for this service). We stayed here too about a week ago and hotel provides free luggage storage (for our large suitcase) for our 2nd check in.
Location is excellent with bus terminal and subway station very close by. Also surrounded by department stores, restaurants as well as Yatai.
Reception staff always so attentive; they were also able to book us a taxi to the airport for our morning flight.
Will definitely stay here for my future trips to Fukuoka.
MMizana KhusnuThis hotel has amazing amenities even tho the room is pretty small and the bathroom too really really small. But has a bathub and good facilities
One thing should be fix is the wifi is really slow.. I can’t even watch a YouTube
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