1. The bath tub was not cleaned properly
2. The trash was not taken out of the room
3. The dinner tables were mostly not clean and cutlery was missing. Dinner table cloth was never there.
4. Bathroom door was jam.
5. Carpet was very dirty
We had a wonderful time on this gorgeous boat. The room was exceptional, bed was very comfortable, food was delicious, staff were lovely and attentive and Ghulam helped us organise activities during our stay. Highly recommend Prince of Kashmir.
1 km from New Bus Stand Gulmarg, 6.4 km from Gulmarg Wildlife Sanctuary, Wi-Fi internet, Business center, Fitness center, 3 In-house restaurants. Set amidst scenic surroundings of Gulmarg, Hotel Hilltop is known for its suitable location and hospitality. This 4 star property is situated in the vicinity of the Gulmarg Ice Skating Rink. Prominent places such as Gulmarg Gandola, Apharwat Peak and Gulmarg Golf Course are all easily accessible from here. The hotel maintains 60 spacious and well-decorated rooms and suites, all provided with comfortable beds and furniture. In-room amenities include high-speed Wi-Fi internet, LCD TV, in-room safe and telephone with international calling facility. The well-equipped meeting rooms and a business center at the hotel cater to needs of corporate guests. For health and recreation, the hotel features a fitness center and makes arrangements for skiing and Heli-Skiing, Gondola car cable ride and pony riding to Khilanmarg and Alpather Lake. Other hotel amenities include room service, concierge and same day valet service. Guests can enjoy a fine variety of Indian, Chinese and Continental delicacies at the three in-house restaurants- Dasterkhawan, west view, Miasa coffee and lounge and Chopstick- Chinese Restaurant. Hotel Hilltop is at a walking distance from Gulmarg Gandola, one of the main attractions of the city.
The location was kind of convenient but then again, to what?
The service was friendly, proficient and professional.
I spilled a beverage on the bathroom floor so I used some tissues to wipe it off, lo and behold the tissues turned black. I was gobsmacked. Similar situation occurred in the living area with identical results. So needless to say hygiene is not of primary importance. Also when closed the toilet seat, the rear of the cover was stained with, I would imagine, urine.
The Kitchen: The Chef and the maitre de saved the day as the dinner was of a very high standard, Congratulations guys, well done 👏 ✔️
Excellent hotel, centrally located near the mall, and wonderful staff. The breakfast needs to be changed daily and new items added. Thanks to all the staff. I will book here without hesitation on any future visit to Kashmir.
Property location is very exclusive, less crowded, we enjoined our breakfast, the rooms are very clean, dining hall, bedrooms, living room are specious, toilets are clean, and we loved the personalise and homely service.
KKangkan- The hotel location is good. The only challenge is the continuous railway announcements coming to you. But that is bearable.
- The front desk is really helpful. I was tired from a trip and they helped me check in a couple of hours before the scheduled check-in time seeing my tiredness.
- Good ambience overall with a separate dining area and secured lifts.
- The toilet (room# 201) was dirty - specifically the WC.
- Bathroom exhaust fan is too noisy.
- No wardrobes.
- Delayed service - asked for shower caps as caps are available on de***d only. It took almost an hour to deliver after repetitive calls.
- They need to consider providing an electric water kettle in the room seriously. The common area service for tea/coffee and hot water is good. But does not provide the right level of service and comfort.
- If someone wants to drink multiple glasses of warm water, the person needs to go and sit there.
- Morning tea, you need to go outside the room
I think considering the cost of an electric kettle, it could be more economical and ***ageable.
GGagan joshiAmazing staff is so approachable 🤌🏻 humble and kind the night shift guy on 29sep hi literally put his all effort to make us comfortable we checkout 1pm noon they didn’t say anything we informed then we are tired please let us stay for a while extra i not sure how they serve during peak but this was my ultimate stay with them the hotel name has been changes to double check when you booked yes free drop off pick up today we has pick up at bann ganga im not sure who’s duty was there by the time but he doesn’t get much help for us just say take auto come the driver is not around except the night guy came back morning he booked a auto for us to go he pay himself thanq so much for you kindness bro 100 rupees is doesn’t matter but he handle the situation smartly thanks once again to
The property staff
GGuest UserThe location was kind of convenient but then again, to what?
The service was friendly, proficient and professional.
I spilled a beverage on the bathroom floor so I used some tissues to wipe it off, lo and behold the tissues turned black. I was gobsmacked. Similar situation occurred in the living area with identical results. So needless to say hygiene is not of primary importance. Also when closed the toilet seat, the rear of the cover was stained with, I would imagine, urine.
The Kitchen: The Chef and the maitre de saved the day as the dinner was of a very high standard, Congratulations guys, well done 👏 ✔️
SSafwaanThe location is walking distance to lal chowk. It's a quiet road, fairly clean. Decor is nice, room has heater and electric blanket and fan. Warm water seems to be available mornings but mostly not on evenings possibly because of the freezing temperatures this time of year. For me personally it was a problem as i normally take evening showers as well. Every room had a window afaik. Breakfast was highly enjoyable and recommended. Staff are polite and helped me get auto as well on my departure. Overall the experience was pleasant enough and if you only normally take one bath shower a day it would be ok
GGuest UserThe dining options were exceptional, offering a tantalizing array of culinary delights to suit every palate. The staff were friendly, attentive, and went above and beyond to ensure our comfort and satisfaction. Whether relaxing by every moment at aziz palace houseboat was pure bliss. Without a doubt, this is a gem of a houseboat that i would highly recommend to anyone seeking a luxurious and unforgettable experience”
GGuest UserRoom description old, dampness in rooms. Amenities I.e. playing area pool, table tenis, etc was chargeable. Food (did breakfast) average in taste. Work was going on in the hotel. Pool site was available incomplete where monkeys were bathing and drinking water from it.
Good things were silent corridor, central heating system (however it did fail for few hours during the stay). Separate heating system also provided in room, view from balcony was good.
GGuest UserDear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again.
LLoneThe Orchard Retreat & Spa is a serene and delightful escape, perfect for those seeking peace and relaxation. The staff is exceptionally welcoming, and the food is excellent, with delicious Kashmiri and international dishes. The lush surroundings, luxurious amenities, and warm hospitality make it an ideal spot for a quiet, rejuvenating stay. Highly recommended!
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