Aston Inn Gideon Batam – Great Value Stay
Located in Nagoya, just steps from the market and Batam City Square, the hotel is surrounded by massage parlors, dining options, shops, and beauty services. The twin-bed room is spacious enough for two large suitcases, with handy amenities like toothbrushes, sandals, mineral water, and coffee/tea. Breakfast offers a wide spread — porridge, you tiao, roti prata, nasi lemak, and a live egg station. At around 60 SGD per night, it’s excellent value for the comfort and convenience provided.
Hotel near Lagoi,Bintan83.3% of visitors choose this area
##JESGBC2026.05.28
Special thanks to Restu and the team, Putri, Jennifer, Ale, Rawa, Nike, and many more staff whose names I unfortunately cannot remember. The service throughout our stay was truly excellent. The team was friendly, attentive, and always welcoming, which made the experience a pleasant one.
A few areas the hotel could possibly look into for further improvement. The breakfast was enjoyable initially, but after a few days, it started to feel less appetising due to the repetitive selection. The western corner especially could use more variety, as it was almost the same daily with baked beans, tomatoes, and hot dogs. I believe having more options would also better cater to western guests. The pricing for the à la carte menu could also be reviewed.
As for the pool area, hopefully maintenance and landscaping can be further improved to enhance the overall ambience.
Hopefully, the hotel could also consider adding some light music around the lovely lobby area in the evenings, not only during weekends. As there is not much to do at night, having live music occasionally —( planned according to occupancy rate)— together with a simple happy hour setup by the lobby for in-house guests would create a much better atmosphere. A light BBQ snack corner with beers and relaxing music would be a perfect touch for guests who prefer to stay within the hotel and unwind at night.
Unfortunately, the SPA service and EL Lagoi experience were truly disappointing for us and did not meet expectations. Hopefully, improvements can be made in these areas as well.
Overall, thank you once again to the wonderful team for the warm hospitality and excellent service throughout our stay.
Initially skeptical due to some bad reviews on cleanliness, but I’m so glad I booked! The hotel’s location is perfect close to malls, great food and even alot of massage parlor nearby. The room was comfortable, and everything worked out better than expected. I’ll definitely stay here again on my next trip!
Hotel near Lagoi,Bintan83.3% of visitors choose this area
LLi€w.2026.03.10
Staying in Cassia Bintan was the perfect sanctuary I needed to recharge and getaway from the busy city life. This 'me-time' was exactly what I needed to find my peace again.
The hospitality started the moment I arrived—I was greeted by Arya at the counter, who was incredibly helpful and kind. His warm welcome immediately put me at ease as a solo traveller. I truly appreciated the shuttle bus provided by Cassia from the ferry terminal; it felt very safe and organized, which is so important for solo female travellers.
The room itself was a dream. I loved the blue colour of the room. This soothing blue wall creates a calm space where I can truly relax. It's spacious and clean. My favourite spot was the well-equipped kitchenette and the nice private balcony; the air felt so clean and fresh, and it was such a serene place for me to sit and do my painting.
I love the sea so much, and the serene beach was so therapeutic. The pristine white sand and the shimmering turquoise blue sea were breathtaking. Being able to stroll along the shore every single day while listening to the gentle sea waves was the perfect way to clear my mind. I also loved spending time at Vista—sipping on their refreshing lime juice while soaking in the stunning sea view was pure bliss.
The food at Lotus Cafe was delicious, and the staff always greeted me with a warm smile. Having the market 23 nearby was also so convenient for snacks and essentials. If you’re a mum looking for a safe, beautiful, and welcoming place to find some peace by the water, this is it. A heartfelt thank you to Arya and the whole team!
Guest from room 3502”
The cleanliness is ok. Customer service also good. They are very friendly and helpful. Only the location for me is quite inconvenience as it not walking distance with the restaurant or mart. But if you have a driver it's okay. Grab also ok quite cheep as the distance with mall only 2-3km. This is the cheapest hotel with bathtub. We also can keep our luggage at their lobby if we want to go out first before check in.
The hotel's location is excellent, right across from Batam's largest shopping mall. The facilities are comprehensive, and the environment is comfortable. The room insulation is great, the bed is very comfortable, and the curtains provide good blackout. The breakfast spread was incredibly rich, and they even offered complimentary laundry service. Overall, it was a fantastic experience. I'll definitely stay here again on my next visit.
Hi there, not my first time and definitely their standards didn't drop at all. I'm pleased by the hospitality and warmth from all staff while I was in Kota Batam, Indonesia.
They brought smile and joy. I appreciate Atika giving me a mango juice voluntarily. Thank you.🙏 She knows I'm thirsty.
The facilities, cleanliness, warmth, food and location wins it all. 5 star for me.
Terima Kasih. I love Indonesia.
Hotel near Lagoi,Bintan83.3% of visitors choose this area
GGuest User2026.03.23
I can't rave enough about the customer service at Holiday Inn. At the reception, we were warmly welcomed by Mr Sunang. He was prompt, understood our requirements and interacted with my daughter, thereby remembering her name whenever he sees her or ask me about her.
The room was spacious, we had a good view overlooking a pond and looking at the beach from a distance. It was great view for fireworks we were lucky to catch that night. We had our 3 connecting rooms as per requested. I like that the showering amenities was Dove.
Hubby and I took the complimentary bus to Plaza Lagoi. We just needed 15 min to stock up some snacks for the kids and asked if the transport could wait for us, else we needed to wait an hour for the next bus. The transport coordinator, Edo was most kind. He gave me his number to contact him and when we were done, he came specially to pick us up back to hotel. He really went the special mile for us and we are so grateful.
Subsequently, we also arranged for paid transportation to fetch us back from Nirwana Kelong. The hotel again went all out to help us book the table at the Kelong and arranged timing for transport. By Siska through the WhatsApp. Everything was so hassle free given we could communicate through WhatsApp and they were very prompt in replying.
The hotel is v kids-friendly. Kids eat free (buffet/ ala carte). There were 3 swimming pools, kids club (2 hours complimentary per day), games room.
For adults, there were ping pong tables, table pool, bicycles around free for use. We had a relaxing morning cycling to the beach.
Guess the con was the hotel was designed such that must walk a distance to go from one place to another. Will be good if there is more shortcut to take.
All in all, will highly recommend for families. Would like to commend the staff for the great service. Bintan has been such a lovely place that we go to again and again.
water leaking very badly at master bedroom ceiling. Called reception to check for upper unit , but sent house keeper to room instead.
Informed house keeper Ahemad to check with upper unit , nothing was done, whole night water leaking from ceiling non stop till daytime still leaking.
Cockroaches seen on the dining table, toilet bowl , toilets floors, shelfs
Hotel near Lagoi,Bintan83.3% of visitors choose this area
ZZanyao2026.04.25
My stay at The Anmon Resort was a refreshing escape from the city. The desert-themed glamping was unique, Instagram-worthy, and relaxing, with spacious, comfortable tents. I especially loved the peaceful atmosphere such as waking up to fresh air and quiet surroundings was a highlight.
Evenings were memorable, with BBQ dinners outside the tent and stargazing under the open sky. The staff were friendly and responsive via WhatsApp, making everything seamless. Activities like ATV rides and the nearby lagoon added a nice mix of adventure, while the spa offered a perfect way to unwind.
Overall, a memorable getaway that’s ideal for relaxing in a unique setting
Great
359 reviews
9.0/10
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8.9/10
Very Good
Instantly one of my new favourite hotels in Batam. Convenient location in Kampung Pelita area, opposite Aston Hotel and Residences and 9 minutes walk to Nagoya Hill Mall, 20 minutes walk maximum to GoGo Supermarket in Bengkong. Amazing place nearby, Kobie Coffee and Ruma Pelita - easily a 5/5 café and cultural / creative experience. Staff are lovely, gracious, efficient, with excellent language skills. Professional but friendly and welcoming. Public areas are modern, fresh, tranquil and very well maintained. Lots of thoughtful little touches throughout. Standard rooms are compact but well appointed, very clean, comfortable. Nice linens. Good sleep. But don't expect any views from the windows. Like the pool area. Breakfast buffet is highly recommended.
The location of the hotel is unexpectedly near to BCS Mall, A2 food court, massage shops and Grand Batam Mall. The room is spacious! Will stay again if got chance!
Had an amazing stay at Grand Mercure Batam Centre! We stayed at the Deluxe King Room with City View and requested for a higher floor, which they did kindly provide. The best part of the stay was most definitely the service. Everyone was really lovely and friendly, and any requests we had didn't go unheard. Even the security guards were friendly and helpful, assisting my partner to cross the road across the hotel by directing some of the traffic at one point. The breakfast we opted to try on multiple days of our stay was also overally pretty nice, there could be more options but the options that we did have were yummy and refilled often even on busy days. They have a very diverse and large selection of juices, teas, milk and even a coffee machine. Even the water was infused water which was very refreshing. The desserts and bread selection really stand out as well because of the large variety they had! There are even fresh fruits of various kinds beyond the typical hotel breakfast fruits. Highly recommend trying out the hotel breakfast at least once during a stay there. The only negative feedback we had is probably that we noticed some scratches on the furniture, parts of the wall behind the headboard had markings/scratches and had peeled. These were very small details that were on some of the other furniture or walls as well. While they weren't serious and didn't bother us, we hope that the hotel management will continue to maintain and lookout for these small details on the property once in a while. Even with that, it was a small matter as everything worked well and was really clean. It was an amazing stay! They also provide a shuttle bus service with 2 timings to Mega Mall Batam. However, One Batam Mall is also a 10min walk away and is fairly easy to navigate to/walk due to a pedestrian sidewalk on one side of the hotel entrance. Indomaret is also nearby for buying water; the hotel provides 4 glass bottles of water daily, it wasn't enough for us but we did not want to constantly bother the staff to be providing water. I would say that a water dispenser on certain floors would improve the sustainability efforts and reduce the need for requesting glass bottles from the staff or purchasing water outside. All that aside, we hope to stay again and can't wait to see Grand Mercure Batam continue to establish its place in the hotel industry of Batam!
I stayed at the hotel from 12 to 15 October and was very pleased with my experience. The room was spacious, clean, and well-maintained, with excellent bathroom amenities. The staff were all friendly, courteous, and helpful throughout my stay, which made the experience even more enjoyable. The only shortcoming was on the first night when I noticed that the bedsheet had some stains. However, the housekeeping team responded promptly and replaced it with a fresh set immediately. I truly appreciate their quick response and professionalism in handling the matter. Overall, I was very satisfied with my stay and would be happy to return in the future.
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