The Hotel is super good .. Everything are amazing..
But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in ..
After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?
I recently stayed at Swiss-Belinn Medan and had a pleasant experience overall. The hotel is conveniently located in the heart of Medan, making it easy to access nearby shopping areas, restaurants, and local attractions.
The room was clean, comfortable, and well-maintained, with all the basic amenities provided. The bed was cozy, and housekeeping did a good job ensuring everything stayed tidy throughout my stay. The staff were friendly, polite, and always willing to assist with any requests, which made the experience even more enjoyable.
Breakfast was quite good, offering a decent variety of local and international dishes. The dining area was also clean and well-organized.
One area for improvement would be the Wi-Fi connection, which could be a bit unstable at times. Additionally, the room size might feel slightly compact for longer stays, but it is still sufficient for short trips.
Overall, Swiss-Belinn Medan offers good value for money, especially for business or short leisure stays. I would consider staying here again on my next visit to Medan.
We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
I really liked the hotel's location, right in the heart of the city, making it easy to get around.
My suggestions are:
The room's cleanliness could be improved, and the bed frame needs to be fixed.
Initially, the fridge had issues. I contacted staff and went to the counter to have it repaired, but no one came to fix it by the time I checked out. Also, the breakfast wasn't as delicious as last year.
Overall, it was a very comfortable stay here because the staff were all so friendly.
I had a very pleasant stay at Aryaduta Medan. The hotel offers a perfect combination of comfort, convenience, and warm hospitality. The room was clean, spacious, and well maintained, providing a relaxing place to rest. Staff were friendly, attentive, and always ready to assist with a smile. The location is excellent, right in the city center, making it easy to access shopping areas and local attractions. Breakfast was enjoyable with a good variety of local and international dishes. Overall, Aryaduta Medan delivers great value and a comfortable stay. I would gladly return again.
Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
This accommodation is right by the lake. They have a full range of water sports equipment and activities. The staff are excellent, always smiling and helpful in every department. The spa has great views and the atmosphere is perfect for a relaxing getaway. The rooms are spacious. There are 3 swimming pools for children and adults, all with panoramic views.
Clean and tidy. Very convenient airport hotel for an early flight or arriving late. A 3 minute walk to the check-in desks.
Breakfast was fantastic with a massive selection choice of Asian food. The best we have ever seen and made us wonder why this is only rated a 3 star hotel. Based on the breakfast alone I would give it 5 stars.
Whenever we choose a serviced apartment in Medan, this property is always our first choice. We have stayed here multiple times and continue to return because of its affordable pricing, convenient location, and consistently clean rooms.
The apartment offers good value for money, especially for travelers or families looking for a comfortable place to stay without spending too much. The location is also practical, making it easy to access nearby shops, restaurants, and main areas in the city.
Overall, our experiences here have been positive, and the cleanliness standards have been reliable during our stays. The only downside we have noticed is that the lift can be quite slow, especially during busy hours, which sometimes requires extra waiting time.
Despite this minor inconvenience, we still consider this serviced apartment a dependable and worthwhile choice whenever we visit Medan.
The environment is good, located in the heart of Medan, close to shopping malls and not far from the Medan city rail station. Taxis are also convenient. It's worth noting that Medan Airport is quite a distance from the hotel, about a 1-hour taxi ride.
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Nice hotel in good location, room is clean and nice. Just hotel lobby a bit crowded due to KTV is located in second floor. Overall is good
Great property, view and rooms. Closer to the ferry but a bit remote. The staff was very courteous and the breakfast was great. The lake view is amazing
Affordable basic room but clean enough ( some ants though). Location is central within 20min walking radius of major malls ( Plaza Medan Fair/Sun/Cambridge), Damri airport bus ( in front of Plaza Medan Fair), family massage/reflexology outlets (Jl.Orion), and the popular medan cakes outlets eg ”bika ambon” (Zulaikha)/”bolu” (Meranti). Car park is available with security. However, the complimentary breakfast is only set without selection option.
𝗕𝗥𝗔𝗡𝗗 𝗡𝗘𝗪 𝗛𝗢𝗧𝗘𝗟 World class hotel. An opulent hotel experience. The room was very clean, quiet and peaceful with a nice view. The food and beverage outlets are amazing and the staff is very friendly and helpful. The service here amazing, free ice cream whilst waiting for check-in is just the tip of the iceberg. The deep joy pool, everyone should dive into once. Their luxury white fluffy towels, plush white bath robes and heavenly-smelling shower gels in tiny little bottles 一there's something about padding around in their fancy bathroom that feels gloriously decadent. The breakfast spread was a culinary delight, and the hotel's facilities, including the spa and fitness center, were top-notch. Located conveniently in the heart of the city, this hotel is the epitome of luxury. I highly recommend it for an unforgettable experience. Recommend this hotel to anyone that can afford it. 𝐓𝐇𝐄 𝐁𝐄𝐒𝐓 𝐇𝐎𝐓𝐄𝐋 𝐈𝐍 𝐓𝐇𝐄 𝐇𝐄𝐀𝐑𝐓 𝐎𝐅 𝐌𝐄𝐃𝐀𝐍 🏆🪙 (𝗥𝗔𝗡𝗞𝗘𝗗 #𝟭 𝗢𝗙 𝟰𝟰𝟯 𝗛𝗢𝗧𝗘𝗟𝗦 𝗜𝗡 𝗠𝗘𝗗𝗔𝗡) 𝐓𝐫𝐢𝐩𝐚𝐝𝐯𝐢𝐬𝐨𝐫’𝐬 𝟐𝟎𝟐𝟐 — 𝟐𝟎𝟐𝟒 𝐓𝐫𝐚𝐯𝐞𝐥𝐞𝐫𝐬’ 𝐂𝐡𝐨𝐢𝐜𝐞 𝐀𝐰𝐚𝐫𝐝𝐬: 𝐁𝐞𝐬𝐭 𝐎𝐟 𝐓𝐡𝐞 𝐁𝐞𝐬𝐭 This marks the third year in a row that The Radisson Hotel Medan has been recognized and received this award. 𝗧𝗥𝗔𝗩𝗘𝗟𝗟𝗘𝗥 𝗥𝗘𝗩𝗜𝗘𝗪 𝗔𝗪𝗔𝗥𝗗 𝟮𝟬𝟮𝟯 | 𝗕𝗢𝗢𝗞𝗜𝗡𝗚.𝗖𝗢𝗠 AND REMEMBER THAT WE ARE THE GREATEST AND THE BEST HOTEL EVER IN THE HISTORY OF THE CITY OF MEDAN. LEADING BUSINESS HOTEL IN INDONESIA | WTA 2019 LUXURY BUSINESS HOTEL | WLHA 2017 HAPA BEST BOUTIQUE HOTEL 2016一2018
I recently stayed at JW Marriott Hotel Medan and was truly impressed by the experience from start to finish. The service was exceptional—every staff member I encountered was warm, professional, and eager to assist, whether it was at check-in, concierge, or housekeeping. The room was spacious, clean, and elegantly designed, with a fantastic view of the city skyline. The bed was super comfortable, and the bathroom was spotless with high-quality amenities. The Wi-Fi was fast and reliable, which was a huge plus. The facilities were top-notch—I particularly enjoyed the infinity pool on the upper floor, which offers an incredible panoramic view of Medan. The fitness center was well-equipped and clean. Food-wise, I was blown away by the breakfast buffet at Marriott Café. A wide variety of both local and international dishes, all fresh and delicious. Overall, JW Marriott Medan exceeded my expectations. If you're looking for a blend of luxury, comfort, and excellent service, this is the place to be.
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