Great little place 5 mins walk from Doctor Cave Beach. Lovely pool + pool bar. Simple good food at the restaurant, Clean simple room, shower in bath. Free parking. All round a good value for money choice.
This place is old and needs a complete renovation. My room was changed to one worse than what I had. There was dirt on the floor as you entered the room and there was hair on the floor in the bathroom and the tub was disgusting.
The staff at this hotel are very reliable and respectful. You are greeted with a smile , and they pass you in the hallway. They acknowledge you. The only 2 problems I had were the food and the activities. There need to be more options to choose from, and for activities, please please put more effort into it. I had nothing to do, and I didn't want to go on the rd .
The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings.
Staff were very friendly especially Mrs Beverly. She was amazing!
This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments
When you stay at Hotel Riu Montego Bay - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, a 1-minute drive from Jamaica Beaches and 9 minutes from Rose Hall Great House. This all-inclusive property is 3.9 mi (6.2 km) from Doctor's Cave Beach and 6.8 mi (11 km) from Montego Bay Cruise Ship Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Rose Hall, one of the property's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 826 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
This is a wonderful resort. The food and the service is great. Very professional staff. Very friendly and helpful. This is definitely one of my favorite resorts in Jamaica.
The hotel is on a beautiful well maintained property, the room was clean and spacious, staff were generally welcoming with exception for the odd 1 or 2 interactions. However major improvement is required for the checking in process, I stood for 45 minutes waiting to be checked in, this is my second visit, the 1st was long as well but not as long as this occasion. The customer service agent was apologetic and also gave us a bottle of wine for the delay.
I found the food at the main buffet area was quite limited, pasta station had for protein only seafood mix, entertainment was next to non- existing, not much excitement on the beach or pool, sport bar is a no as well
Overall it is a nice property, but not much to do within the property, it was good for relaxation.
Very Good
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8.3/10
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GGuest UserThe room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings.
Staff were very friendly especially Mrs Beverly. She was amazing!
GGuest UserThis was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments
GGuest UserGreat location and great view from room. The rooms have a lot to be desired. They are old and somewhat dirty. Although that may add to the charm for some people.
Great view from the room , decent buffet okay Snack bar, staff was in the restaurant a friendly although I found at times the reception staff were slow and not the most pleasant. It was disappointing when I needed to change for my taxi but they didn’t have any to give me and I had to overpay my taxi driver from the airport.
In addition to that this hotel charges more $20 to get to the airport then the normal taxi services do.
I’m not gonna say that it’s a horrible stay but unfortunately my expectations were not met by a long shot .
Good value for the price though I guess
GGuest UserThe staff at this hotel are very reliable and respectful. You are greeted with a smile , and they pass you in the hallway. They acknowledge you. The only 2 problems I had were the food and the activities. There need to be more options to choose from, and for activities, please please put more effort into it. I had nothing to do, and I didn't want to go on the rd .
GGuest UserThis hotel need a lot of work. Air conditioner was so loud that I slept with ear plugs. The atV didn’t work in all three rooms used by my friends. There was a very bad odor from the sink. Reception area was so hot I felt sorry for the staff. The hotel is dated and need a lot of refurbishing.
JJacksonRosalynThis place is old and needs a complete renovation. My room was changed to one worse than what I had. There was dirt on the floor as you entered the room and there was hair on the floor in the bathroom and the tub was disgusting.
CChienieIt was cold and super windy, I even thought a storm was out but I loved it , the wind rushing through my hair and pulling on my skin while I walked and also the staffs were super friendly and welcoming wanna shout out to Vernon which was out bellman that make us felt so welcome😊💕 and the servers were also really nice like Wayne from dinning room, I love it! I will be back
GGuest UserGreat little place 5 mins walk from Doctor Cave Beach. Lovely pool + pool bar. Simple good food at the restaurant, Clean simple room, shower in bath. Free parking. All round a good value for money choice.
GGuest UserOur stay in Montego Bay for half a month was really amazing and worth every penny. The staff are very friendly, kind, polite and helpful, which expresses our gratitude to us and we generously recommend it to the staff. Some of our favorite things are the cold wet towels on the beach, the fruit kebabs on the beach, and the staff came to clean our sunglasses on the beach. We also appreciated that the bed was rejected and the room was straightened at night. Turndown food accompanied by turndown is also very good. Compared to other beaches and escape bay beaches in the area, the beach is very clean. The breakfast buffet is very good. The food and drinks were very well prepared. This was the best holiday we have ever had.
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