We arrived quite late and booked the most expensive room type, which looked nothing like the photos. The funny thing was that the shower gel in the bathroom was empty, and the tissue box was also empty.
Leider habe ich im Kenthall Milbenbisse erfahren in der ersten Nacht. Eine Entschaedigung gab es nicht. Ich musste in die naechste Stufe im main Hall upgraden gebuehrenpflichtig um das Problem nicht mehr zu haben. Das Management ist mir da nicht entgegen gekommen, obwohl die Milbenbisse offensichtlich zu sehen waren auf meinem Ruecken und arm.
Sauberkeit von Kenthall muss ich leider schlecht damit bewerten.
Im neuen Raum in der Main Hall habe ich ein unglaubliches Zimmer bekommen mit Bad, Buegeleisen und einen unfassbaren Blick in den Garten. Der upgrade hatte sich gelohnt.
Was ich nicht gut fand war , dass die lampen im begehbaren Kleiderschrank alle vom Akku leer waren, und keiner die Batterien austauschte. Auch gab es keine Klimaanlage.
Ich wuerde nochmal kommen.
Die Bettläuse und Milben in der Kenthall wuerde ich mehr begruessen wollen.
Ich warte uebrigens immer noch auf die Rechnung fuer den upgrade.
A lovely hotel plenty of history staff is really nice. Breakfast was excellent. If we needed any information where to go to or how to get there the staff told us I would book there again hopefully next year.
The room was very clean and comfortable. The service was excellent—staff were friendly and helpful. Breakfast had a small selection, but everything was delicious!
The Castle Hotel is an ideal spot for travelers wanting to discover the city. The Castle Hotel is an ideal choice for travelers who want to take in the sights and sounds of Bishops Castle. Craven Arms is the closest major transportation option, approximately 17km away. The nearest railway station is Craven Arms, approximately 17km from the hotel. Seeing Bishops Castle's sights from this hotel is easy with Marches Foot Care and Ear Wax Removal, St John the Baptist and The House on Crutches Museum all close by. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site. When it comes to Bishops Castle hotels, the The Castle Hotel is highly regarded for its excellent facilities.
We asked for a quiet room and were given one at the front on the main road which was anything but quiet, the room did not live up to the pictures and needed some work, but it was reasonably priced and servicable. We didn't eat here but our drinks on the first night was almost £12 for a large gin and a pint, that was with a 10% discount as we were staying there.
The cons were not enough to warrant a complaint but we wouldn't book here again
Second visit to Lion Quays.
Excellent Hotel/ Spa
Beautiful area
Rooms are clean & the views are wonderful of the Langollen Canal.
We ate in the restaurant, had burger & fries, it was honestly the Best Burger ever !!
The Staff are very friendly & it was a lovely touch that they had remembered us from our previous visit, that means a lot & you feel a valued customer.
Would definitely recommend & will definitely return very soon.
I booked 4 nights bed and breakfast, they were renovating the kitchen the 1st two days so there was no breakfast, these things happen but they also did not try to make it right once. Don’t seem very guest focused at all.
Very Good
57 reviews
8.0/10
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8.3/10
Very Good
GGuest UserRoom services communication needs to be addressed. It was difficult to communicate with Reception as the phone kept ringing. Tv and fridge not working in one of the rooms. Unfortunately, this was not communicated .Staff very friendly, and facility looked perfectly clean.I can go back for another romantic vacation with my wife if I get the chance.
PPeter ClemensA Wonderful Stay at the Lowfield Inn – A Hidden Gem on the English-Welsh Border
We had a fantastic stay at the Lowfield Inn and would highly recommend it to anyone visiting the area. Our family room was spacious, clean, and very comfortable, with plenty of room to relax, including a sofa. The bed was especially comfortable, ensuring a great night’s sleep in a quiet and peaceful setting.
The inn features a lovely common area and a roof terrace with a beautiful view of the surrounding countryside. The scenery is stunning and perfect for enjoying long walks along the border between England and Wales.
The pub itself is a true highlight—offering a great selection of traditional cask ales and a very welcoming beer garden where you can enjoy the evening sun. The atmosphere is warm and friendly, and the staff are genuinely helpful and accommodating. We particularly appreciated the thoughtful touches, such as pencils and paper provided for children.
As for the food: it was excellent and exceeded our expectations. The menu offers a wonderful mix of traditional English pub fare and Indian dishes, all prepared with creativity and care. The starters were delicious, the mains were generous and satisfying, and the desserts were absolutely indulgent. The children’s menu was also well thought out and very appealing. Breakfast was equally impressive, with a wide selection and very generous portions—no one left hungry!
There’s also plenty of parking space, which made everything even easier.
We thoroughly enjoyed our stay and will definitely return the next time we’re in the area.
CCarSionThe DayInn is located at a strategic location.Smooth and fuss free checking in process.Highly recommended with excellent basic amenities provided.
HHameed966From the very start, Rebecca was an absolute star. Her proactive communication and all the useful information she shared made us feel confident we were in for a lovely stay and we truly were. She greeted us on a rainy day with a big smile that instantly made us feel at home.The house is beautifully set among rare farmlands, offering peace and scenic charm. Our room, which had a private balcony, gave us stunning countryside views. Having binoculars provided in the room was such a thoughtful touch we loved watching the birds while relaxing outside.The place itself is full of delightful details board games both in the room and the lobby, Sky and Netflix for cozy evenings, and a nice selection of snacks and small bites available.Breakfast was served with a view, and it was excellent fresh, delicious, and beautifully presented. My wife and I truly enjoyed every part of our stay, and we will definitely be coming back.
MMillwall85Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
GGuest UserThe room was very clean and comfortable. The service was excellent—staff were friendly and helpful. Breakfast had a small selection, but everything was delicious!
RReediWe booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.
MMeg6366This is a lovely place, we stayed in the ‘cottage’ which was more like an annexe building and it had two rooms of which we occupied one. The room was good, we enjoyed breakfast in the dining room and the breakfast menu had a lot of choice too which was great. There were options for a full English style breakfast, but also options for cereals and fruits etc. We decided to try dinner at the hotel one evening and we were extremely happy with our choice. The food was excellent quality and very enjoyable. The hotel is a short walk into the centre, very close to the castle which is worth a visit and you can see the castle from the road you walk on from the hotel to the city.
GGuest UserHotel is conveniently situated close to the town center mall and lots of restaurants My room was comfortable and clean and breakfast was good with a fair selection on offer.
SSheryl AnnLovely building, very good service and in a quiet but convenient location for Wem High St.
Lovely breakfast with plenty of choice.
I had a single room overlooking the beautiful grounds. The room and en-suite were a little tired and could do with a refresh but the bed was comfortable and the room spacious and full of Georgian character.
The duvet weight was too heavy for summer so I slept under a throw with the window open as it was a very warm night. The staff were helpful and attentive. The Old Rectory is good value and I would stay there again.
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