The check-in process was very fast, taking only a few minutes, and the receptionist was very friendly. I had complained that the air conditioner in my room wasn’t cold, and the technician quickly came to check and fix it. Overall, I was satisfied with my stay, but the bedsheet had some stains, which made it look less clean.
Good location in Banten, everything are good only the room size a bit too small, even after upgraded, especially toilet.. But so far the service and breakfast are above par.
The room was spacious and i personally liked the washroom bcos of the rain shower. Water pressure was strong. The bed was comfy and kudos for variety of channels on the tv. The breakfast was so good i spent almost 2 hours enjoying the food while chatting with my sister. The main highlight for me was the freshly baked croissant and the traditional indonesian rice (i forgot the name but it has small chunks of meat in the rice). The customer service was also great, everyone was friendly and smiley. Overall i enjoyed my stay at santika ice bsd and would recommend it to other people :)
We stayed here for a staycation.
We stayed here for a family-cation. The hotel room was quite nice, but for a family-cation it is not recommended, because the size of the swimming pool is very small, the relaxation area is also inadequate, more suitable for business or solo travelers who want to enjoy the hotel room.
Check in process took forever, with super longgg queue, have to wait almost 1.5 hours until we can enjoy our room.
FM7 Resort Hotel Jakarta is an excellent choice for travelers seeking comfort and convenience near Soekarno-Hatta International Airport. The hotel offers spacious, clean, and modern rooms, complemented by a range of amenities including an indoor pool, spa, fitness center, and 24-hour dining options. Guests particularly appreciate the complimentary airport shuttle service and the friendly, attentive staff. Whether you're in transit or planning a longer stay, FM7 provides a relaxing and well-equipped environment to meet your needs
The hotel is contemporary and the rooms are furnished modernly not to mention spacious. Very impressed by it. The pool and gym is slightly small though and the breakfast option is good but not amazing. Staff is friendly and accommodating. Best of all, the hotel is just 5 minutes from Aeon Mall which is very convenient.
Staff are all great from security to bell to reception to room cleaners. Only big issues are pool is indoors and unheated -so water freezing cold-could not use , breakfast was Chaos with not enough staff tables not cleared so nowhere to sit and nobody apparently in charge and stale bread ( Croissants and coffee however were very good).
✨ Hotel Review: Neo+ Airport Hotel ✨
⭐⭐⭐⭐ (4/5 stars)
I recently stayed at Neo+ Airport Hotel and was pleasantly surprised by the experience. Located conveniently close to the airport, it’s a great option for travelers who need a comfortable place to rest before or after a flight.
🛏️ Room:
The room was clean, modern, and well-maintained. The bed was comfortable, the air conditioning worked perfectly, and there was good lighting. I appreciated the minimalist design and efficient use of space. The Wi-Fi was reliable and fast, which was a big plus for me.
🍽️ Food:
The breakfast buffet had a decent variety, with both local and Western options. The food was fresh and well-prepared. Room service was also quick and reasonably priced.
🛎️ Service:
Staff were friendly and helpful throughout my stay. Check-in and check-out were smooth and efficient. They also offered a shuttle service to the airport, which made my travel even easier.
🌆 Location:
The hotel is just a short drive from the airport, making it ideal for layovers or early flights. There’s not much to do in the immediate area, but it’s perfect for a quick, restful stop.
🧼 Cleanliness:
The hotel was spotless. Common areas and the room were very clean, which made me feel comfortable and safe during my stay.
👍 Overall:
Neo+ Airport Hotel offers great value for money. It’s not a luxury resort, but for a transit hotel, it delivers exactly what you need: comfort, cleanliness, and convenience.
Would definitely stay again if I need a place near the airport!
Location is very convenient near the airport. We arrived in the during the night and stayed till the afternoon before flying to Bali. Good breakfast and facilities.
Very Good
324 reviews
8.4/10
Price from
TWD 1,306
per night
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8.5/10
Very Good
GGuest Useroverall ok. tv gede..
catatan mungkin diinfo parkir gratis / discan pda balikin kunci. biar gak terlanjur scan duluan huu ..
CcallmelatsVery nice stay. The hotel is good. The room was nice and spacious. But the service was unpleasant. It took so long to provide us the iron that we requested. Hopefully Novus will get even better in the future.
AAnonymous UserThe room was spacious and i personally liked the washroom bcos of the rain shower. Water pressure was strong. The bed was comfy and kudos for variety of channels on the tv. The breakfast was so good i spent almost 2 hours enjoying the food while chatting with my sister. The main highlight for me was the freshly baked croissant and the traditional indonesian rice (i forgot the name but it has small chunks of meat in the rice). The customer service was also great, everyone was friendly and smiley. Overall i enjoyed my stay at santika ice bsd and would recommend it to other people :)
YYounesPros:
Quick check in, very good location inside Terminal 2, nice stuff that helped us with our luggage.
Cons:
Wifi was not available, airport wifi didn't work in the room and even Telekomsel network was very poor inside the room.
CCoffelouv✨ Hotel Review: Neo+ Airport Hotel ✨
⭐⭐⭐⭐ (4/5 stars)
I recently stayed at Neo+ Airport Hotel and was pleasantly surprised by the experience. Located conveniently close to the airport, it’s a great option for travelers who need a comfortable place to rest before or after a flight.
🛏️ Room:
The room was clean, modern, and well-maintained. The bed was comfortable, the air conditioning worked perfectly, and there was good lighting. I appreciated the minimalist design and efficient use of space. The Wi-Fi was reliable and fast, which was a big plus for me.
🍽️ Food:
The breakfast buffet had a decent variety, with both local and Western options. The food was fresh and well-prepared. Room service was also quick and reasonably priced.
🛎️ Service:
Staff were friendly and helpful throughout my stay. Check-in and check-out were smooth and efficient. They also offered a shuttle service to the airport, which made my travel even easier.
🌆 Location:
The hotel is just a short drive from the airport, making it ideal for layovers or early flights. There’s not much to do in the immediate area, but it’s perfect for a quick, restful stop.
🧼 Cleanliness:
The hotel was spotless. Common areas and the room were very clean, which made me feel comfortable and safe during my stay.
👍 Overall:
Neo+ Airport Hotel offers great value for money. It’s not a luxury resort, but for a transit hotel, it delivers exactly what you need: comfort, cleanliness, and convenience.
Would definitely stay again if I need a place near the airport!
EEphaniaaaCozy, all foods are delicious, super friendly and helpful staffs, high quality bed and pillow (king koil), clean, unlimited drinking water when you’re staying there. Super recommended to get their ‘bakaran tepi pantai’ for dinner.. upon arriving you’ll get free 5 minutes shoulder massage, welcome drink and also welcome cookies, and while waiting for your room, you can wait in their waiting room with AC and guava juice..
KKwanMWe stayed here for a staycation.
We stayed here for a family-cation. The hotel room was quite nice, but for a family-cation it is not recommended, because the size of the swimming pool is very small, the relaxation area is also inadequate, more suitable for business or solo travelers who want to enjoy the hotel room.
Check in process took forever, with super longgg queue, have to wait almost 1.5 hours until we can enjoy our room.
ZZeeshanFM7 Resort Hotel Jakarta is an excellent choice for travelers seeking comfort and convenience near Soekarno-Hatta International Airport. The hotel offers spacious, clean, and modern rooms, complemented by a range of amenities including an indoor pool, spa, fitness center, and 24-hour dining options. Guests particularly appreciate the complimentary airport shuttle service and the friendly, attentive staff. Whether you're in transit or planning a longer stay, FM7 provides a relaxing and well-equipped environment to meet your needs
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