Location is good. it's near to the airport.... staff is good...... outside there are no food d points... although they have some snacks and instant noodles at the reception u can buy.... there is a free shuttle to the airport but only up to 1pm. after that u have to pay 55000 IDR and they will drop u. there is not tooth brush and tooth paste. room is enough for a short stay and for one person. they will provide u breakfast for 50000 IDR but honestly I didn't like that. Rice was too salty and chicken was not cooked properly... I booked room with river view but it wasn't like that.... overall it was clean... WiFi was working well.... they provide wake up call....
Very efficient, regular shuttle bus service to all airport terminals, for this alone it is worth staying at the Swiss Belhotel CGK airport.
Nice restaurant, good bar and outdoor cafe seating area. Friendly staff. The hotel room was spacious, the shower had good water pressure, choice of nozzles and temperatures.
BUT: The mattress was very, very soft so in the end I couldn't sleep in the bed, and I ended up sleeping on the floor.
ALSO: 3 days after checking out I received a scam email purporting to be from the hotel, asking for my personal details. Only Trip.com and the hotel knew I was staying there - how did the scammer know I stayed there and how did they get my email address? Management needs to check on their front office staff.
UPs: So close to the airport, while giving away FREE shuttle to the CGK airport. The staff is sooo helpful, even though I didn't meet the head manager, yet. There are so many food shelter nearby that you can choose, in order to enhance the flavour of Indonesia. The price is quite affordable, so that you don't have to compare with the other hotel. They even choose the minimalist-futuristic furniture, so that you could safe space, while carrying a lot of bags.
DOWNs: I literally saw a bug, luckily the staff is so swift getting rid if it. According to the schedule, even though it was late, even by 9 (nine) minutes, the airport shuttle is still reliable.
We had a wonderful stay at FM7 Resort Hotel Bandara Jakarta Airport. The hotel is very clean and well maintained, which made our stay very comfortable. The location is excellent, especially for travelers who need quick access to the airport.
The staff were very friendly, helpful, and professional throughout our stay. Check-in and check-out were smooth, and the service was excellent. The facilities are also great, with comfortable rooms and good amenities that made our stay relaxing.
Overall, it was a very pleasant experience and we would definitely recommend this hotel to other travelers, especially couples or anyone looking for a convenient and comfortable stay near Jakarta Airport.
Facilities: Located inside the airport, very easy to find, although the entrance isn't grand.
Cleanliness: Decent, but ventilation is average.
Environment: Super convenient for transfers, and plenty of dining options nearby.
Service: Warm, friendly, and they speak a little Chinese.
Recommended for transit.
Choosing this hotel was convenient for a business trip. The hotel environment was clean and comfortable, making it a pleasant stay. The price was reasonable and it is worth recommending.
The service was alright, but there is no toilet paper, only face napkin and the room need quite some time (around 20 minutes) to be cold, and restroom is small, but the room service is good, change our towel and set up our clothes properly. But the location to get into shuttle bus little bit far to walk
Nice big bungalow - Nice bed - Good air conditioning - Large bathroom with shower and hot water - Fridge nice and cold - Coffee & Tea facilities - Bottles of water - Daily cleaning
Good service & Room service
Delicious varied & extensive breakfast
Perfect location within walking distance of Serang Mall
Lovely swimming pool - Good fitness
The room was still clean and tidy, and the breakfast was excellent. Each time, I'd contact them on WeChat beforehand, wait for the driver at the designated spot, and then the driver would take me to the hotel. No waiting anxiety at all! Even though I'm not great at English, I could still communicate roughly with gestures. This is definitely the best choice for a layover at Jakarta Airport.
Convenient for a layover, being close to the airport. I'd definitely stay here again. It would be perfect if there was a shuttle service available for transfers late at night.
The hygiene was good, and the service attitude was also quite nice.
Very Good
373 reviews
8.3/10
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8.3/10
Very Good
Quick check in, good room size. I got good open view and near to a food court and convenient store just outside 2 minutes walking distance. Easy check out with great choice of breakfast buffet. Free airport shuttle service and on time.
D’primahotel Airport Jakarta Terminal 3 Wellness Center is a convenient and practical choice for travelers in transit or with early flights, located right inside Soekarno-Hatta Airport’s Terminal 3. The rooms are clean and modern but quite compact, with no windows and limited space for large luggage. Staff are friendly and helpful, and the wellness center offers a nice place to relax before or after a flight. While the location is unbeatable for airport access, some guests note minor issues such as noise from the corridor, fixed air-conditioning, and small bathrooms. Overall, it’s a great option for short stays and rest between flights, offering comfort and efficiency rather than luxury.
The room was simply gorgeous. To be fair, the entire hotel looks well designed and maintained. The bed is so soft that we overslept everyday 😂😂The couch by the window is a nice touch to watch the views outside. We were blessed with beautiful sunsets while we were there. Food: The breakfast buffet includes western and Indonesian cuisine. I actually preferred the fruits prepared at dinner than breakfast. You can choose to eat at the restaurant on the 6th floor or ground floor, both serve the same meals at the same time. The prices are a bit steep but totally worth the taste. There is an ice cream bar on the ground floor😋😋😋 Amenities: There’s a pool and jacuzzi on the 16th floor. The jacuzzi is large enough for a group of about 6 friends to comfortably sit in there. We had massages while we were there, quite an average experience. What was supposed to be a 90-minute experience was greatly shortened with no explanation. The facial was below average and should be cut out of the treatment if there are no individuals trained to provide the service. The massage rooms look spectacular with a private shower and bath. Perhaps include some aromatic elements to elevate the experience.
The hotel’s location near the airport was extremely convenient, and both the surroundings and room conditions were excellent. Breakfast was satisfying, offering a good variety to start the day. I especially enjoyed the swimming pool and sauna, which added a relaxing touch to my stay. The shuttle bus service was also very helpful, providing an easy ride to the airport. Overall, it was a comfortable and well-equipped place that made traveling much easier.
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