The hotel is in a good location and very convenient for exploring Shrewsbury on foot. Unfortunately, that was probably the main positive of our stay.
The interior is very tired and in need of some attention. The floorboards are extremely creaky, some of the lamps didn’t work, and even small details such as lampshades that didn’t properly fit the lamps or match the decor added to the rather neglected feel of the room. The windows also did very little to block out noise from outside, and generally we found the hotel to be quite noisy.
Our room was also far too hot and stuffy. The towel radiator in the bathroom seemed impossible to turn off and was constantly giving off heat, while the fan provided in the room didn’t work, which made things very uncomfortable.
There was no bottled water provided in the room, and the television mounted on the wall was laughably small by today’s standards. It’s nice to have the option of watching some TV or a film in the evening when staying in a hotel, but the screen was so small that this was pretty much impossible to enjoy. More concerningly, the bedding had an unpleasant smell of damp or dirty washing, which certainly didn’t give the impression of a fresh, comfortable room.
The layout of the hotel is also something of a labyrinth, and it’s surprisingly easy to get lost trying to find your room. There is currently no bar or restaurant at the hotel either, which is disappointing for a hotel of this size and character.
Unfortunately, our stay was made considerably worse by a serious disturbance in the room next door at around 3am, which appeared to involve domestic violence and woke us up. We reported the incident to the hotel.
It’s a shame because the building has plenty of character and the location is excellent, but overall the hotel feels tired, uncomfortable and in need of significant improvement. Sadly, we wouldn’t stay here again.