excellent all around. The best hotel i have stayed at so far. Some comments had been made about the glass frontage to the bathroom. The hotel could easily put up a black out curtain so any guests with concerns could slide the curtain across.
The hotel is generally good, relatively clean and comfortable, and the room type is relatively small compared to other hotels in Europe at the same price. It can not be small, the surrounding is very quiet, the facilities are relatively new, the travel family travel friends travel, etc. are very suitable, will choose next time. The front desk staff is very welcoming.
Einfache und unkomplizierte Buchung. Sehr sauberes und relativ neues Hotel. Sehr kompetente, nette und zuvorkommende Angestellte. Frühstücksbuffet- einfach alles da was
das Herz begehrt, das Auge erspäht und der Frühstücksmagen verlangt. Wirklich sehr weiterzuempfehlen. Wir werden bei anderen Österreichischen Städtetrips, bei der Buchung
wieder harry´s home Hotels einplanen.
Obviously a very popular hotel! Sprawls over several buildings and so is deceptively large, even when each section is modest in size. The breakfast bar and staff are impressive, though the coffee machines deliver a bitter brew! My room was very modest in size, but certainly good enough. I suspect the rooms look very different from building to building.
After a long trip you come to the hotel and just want to check in without problems. Unfortunately, this was not the case. A staff member told me hard that breakfast was not included in the price and does not even try to explain why. Simply, despite evidence, he said differently... Fortunately, the next day, another employee was and explained to me how and what is. Then the matter was quickly resolved.
Frokost costs €12.90, and there are no hot dishes (e.g. sauce, eggs, etc.). Only bread, sauce and sweets... cooked eggs were cold! ... so better elsewhere breakfast than in the hotel...
Check-in time is specified as 13:00-20:00. In fact, the room could only be obtained just before 18:00. This was not on the cleaning team but on the reception/management which allowed the former guest to occupy the room until 17:00 (instead of only 12:00). The wish of the previous guest was therefore on the expense of the new guest. The greetings at 13:45, 17:25 and 17:50 are somewhat excited accordingly; a friendly, warm ”Welcome” is different.
When checking out, a tax will be due even though the bill has already been charged when booking. This could have been mentioned on the booking confirmation or elsewhere or at the latest when checking. Thus, when we adopt a decision, we are in a disappointing situation in the form of a discussion with a tough, brumous, apparently disturbing receptionist.
The room is fully equipped: If the bathtub is to be used as a shower, a robust stop for safety would be advantageous when (glish) out.
Location: in foot distance to the train station, well reachable with tram, not too far from the center, corresponding to some (but not really much) road noise until 24:00 and from 5:30.
The hotel was so clean as if it is newly opened. The room was specious, also the bathroom. Located in very convenient surroundings. Receptionist was so helpful. There is a nice coffee machine at reception with very nice coffee complementary for guests. The only thing that I didn’t like that there is no iron and iron board in the room. Generally I enjoyed the stay.
⸻
The location of the hotel is very convenient, the surrounding traffic is very convenient, and the travel is very convenient. The overall hygiene of the room is very good, clean and tidy, no smell. Living is very safe, the price is good, suitable for travel or short trips.
Great
45 reviews
9.3/10
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AU$177
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MMichelle0919Everything just so good. I love the room with a bath tub. We went to their restaurant for dinner too. Their cocktails taste so good and the food are nice too. We had a nice time with them =) other than that Graz is just an amazing city with many beautiful building.
GGuest UserAfter a long trip you come to the hotel and just want to check in without problems. Unfortunately, this was not the case. A staff member told me hard that breakfast was not included in the price and does not even try to explain why. Simply, despite evidence, he said differently... Fortunately, the next day, another employee was and explained to me how and what is. Then the matter was quickly resolved.
Frokost costs €12.90, and there are no hot dishes (e.g. sauce, eggs, etc.). Only bread, sauce and sweets... cooked eggs were cold! ... so better elsewhere breakfast than in the hotel...
GGuest Userexcellent all around. The best hotel i have stayed at so far. Some comments had been made about the glass frontage to the bathroom. The hotel could easily put up a black out curtain so any guests with concerns could slide the curtain across.
GGuest UserIt’s close to the train station and cheap. The rooms are clean as well, but the kitchen area is dirty. For example the chairs, the trash over flow, and sink are unkept. Additionally, there’s a shortage of utensils, plates, and cleaning supplies making the kitchen difficult to use.
The public area is loud with overhead music which makes it difficult to get any work done.
All in all, it’s an average stay but the price and location are good.
GGuest UserVery clean and well-maintained—both the hotel and the room! Just a heads-up: there’s no aircon, only a fan. It was cool enough for me, but my friend felt it was a bit warm since we visited during summer. The hotel might look a little dated in photos, but in person it’s airy, and doesn’t have any musty smell at all.
The location is excellent—just a short walk to the Old Town, with plenty of eateries right next to the hotel. Staff were all super friendly and helpful. For the price I paid, I’d say it’s definitely worth it—especially with free breakfast included!
I love the old school key system but it’s super heavy.
AAnonymous UserThe hotel is generally good, relatively clean and comfortable, and the room type is relatively small compared to other hotels in Europe at the same price. It can not be small, the surrounding is very quiet, the facilities are relatively new, the travel family travel friends travel, etc. are very suitable, will choose next time. The front desk staff is very welcoming.
AAnonymous UserI stayed overnight. The room was very large, so I have a particularly impression that I could use it as Yu 々. The shower was a box type of glass door, and there was no problem with the hot water. Convenient location, less than 5 minutes walk from the train station, and there is also a supermarket nearby. It is a little over 10 minutes walk on a flat road to the old town. There is also a tram running on the street in front of you. At check-in, the elderly staff explained carefully how to use the number lock key and also tourist information, so I was able to use it with peace of mind.
MMaximThe Hotel is located right at the center, with everything in the walking distance. There's a great gym and nice sauna (unfortunately without a pool). Rooms are spacious and modern. The Staff is amazing, we felt welcome at every moment. Breakfast is very good, and the restaurant was open even on Christmas eve. Overall I will highly recommend the Hotel.
One tip: Nearby parking is expensive: it's best to use free P&R which is ~30 min by bus.
GGuest UserA beautiful classy old school hotel. The single room was perfectly adequate with a large comfortable bed and a large bathroom with good quality fittings.
The food and service in the restaurant was excellent.
The hotel is about a 15 minute walk across a park to the historic centre. The location means that it's very peaceful and I slept well. All in all a great stay and I would definitely return should I visit Graz again.
MMJ98Nice and clean room, pretty spacious and enough for two people. The negative was that it was not clear that you must pay an additional €20+ euros per person for breakfast (which we declined) and that the items in the mini bar are not free (I suspected as much so I did not consume anything, however there were no prices listed on the items so I wouldn't blame anyone who assumed they were complimentary).
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