Zunyi Hotel (Zunyi Conference Site) Reviews

Response from Property: 能得到您對房間整潔度的肯定，我們特別有成就感！這都是客房團隊用心打掃的成果，期待您下次入住，我們會繼續保持！

Response from Property: your praise is the best affirmation of our hotel.We Will continue to main high-quality service and prepare for your next visit

Response from Property: Dear guest: Hello! Thank you for choosing Libai Hotel and the recognition of Ms. Liu Xunshuang's service, I believe that no matter how much advertising, it is not as good as everyone's word of mouth, we have always attached importance to word-of-mouth publicity, pay more attention to the personal feelings of each guest, as long as you come to the hotel, is our guest, we are willing to do our best to make your trip to Zunyi become relaxed and happy. However, it is a pity that you can not harvest your full score of the stay experience, we will continue to refueling! Look forward to your visit again, feel the different style of Libai. Wish: All the best

Response from Property: Dear guest: Thank you very much for choosing to stay in our hotel among many discount hotels and recognizing our service. I am very sorry and regretful that you were not able to experience a 5-point satisfactory stay with us. After seeing your negative comments and We take complaints very seriously and blame ourselves very much. It is our fault for not taking good care of them. We will work hard to improve them. We will make a special emphasis to remind our guests to call them directly if they have any problems during their stay and tell them their needs. Others can be ignored, but we must pay special attention to the prompts. There is a warm reminder sign in the room. If you have any questions, need help or make complaints, call us directly and we will respond immediately to avoid similar problems from happening. We can solve many problems, including the plastic slippers you mentioned, we have them. About the room facilities We also responded to the engineering department's request for immediate rectification of the problem with the remote control. Thank you again for your recognition of our service. We will continue to work hard and sincerely invite you to come again and give us a chance to make up for it. Thank you and look forward to serving you again!

Response from Property: Hello, distinguished guests! Although I didn't get your 5-star praise, I still thank you for your recognition of our service, and thank you very much for choosing to stay at Park Inn by Radisson among many excellent hotels. On behalf of all the partners at Park Inn by Radisson, I would like to thank you for your visit. ! All along, the people of Libai Hotel have been doing things with heart and soul with gratitude, and have been working hard and expecting every guest to have a comfortable and satisfactory stay experience. I believe you should feel this. It's just that we can't change the property environment. Our parking lot is also a new building. It is lucky and happy for us to have more than 300 parking spaces in the center of the old city. Our hotel can also be regarded as a single-family building. , the parking signs of other businesses in our parking lot are still hanging up before. It is indeed our work error that has not been cleared up. However, now the first-tier cities basically have several hotels in one building. This will be a trend. We do not use central air conditioning in the room. Our room supplies must be replaced after each guest. This will definitely not be questioned. Our staff all have the most basic professional ethics. During the Spring Festival peak, the room supply is tight, and the guest room work The staff may have been negligent, and we will also conduct training and make corrections. We have a warm reminder sign in the room. If you need help, please call directly and we will serve you 24 hours a day online. I am sorry that we did not do anything in the room you stayed in. Good details, we hope to get your understanding, and hope you can give us a chance to correct our mistakes. We thank you from the bottom of our hearts. Please believe that we are a hard-working and positive team. Your stay experience, suggestions and encouragement are very important to us. I wish you a happy holiday, peace and happiness!

Response from Property: 非常感謝閣下的入住與讚賞！很高興麗柏酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 您好！感謝您入住麗柏酒店並分享，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們服務者一直追求的，這也將成為我們繼續努力、不斷進取的動力，可關注麗柏酒店的**，我們有定期在直播間放送福利的哦，期待下次為您服務！

Response from Property: 好的服務是接近距離的法寶，我們竭誠為此法寶努力，感謝您的5星點評，祝親事事順心，也願您全家幸福快樂！！

Response from Property: 尊敬的麗友： 您好！衷心感謝您時隔一年再次選擇麗柏酒店，並用心分享這段真摯的入住體驗！您的認可與支持，是對我們最大的鼓勵，更是我們堅守品質初心的動力。 得知您對酒店服務、客房維護及花園環境的滿意，我們倍感欣喜。麗柏始終相信，細節的温度與用心比“新”更珍貴，無論是客房團隊的日常養護，還是精心打造四季花園的巧思，都源於我們對“品質體驗”的執着——希望每位客人不僅能感受如歸的舒適，更能邂逅旅途中的小驚喜。而您提到的餐廳辣雞粉，我們已第一時間轉達給廚師團隊，大家開心得直説“遇到知音啦”！這碗米粉能成為您念念不忘的“絕絕子”，便是對我們餐飲服務最好的褒獎。 歲月流轉，初心不改。麗柏團隊始終期待用真誠與專業，為每一位客人創造獨特的旅居記憶。期待與您再次相遇，願下一次入住時，花園的花兒依然燦爛，辣雞粉的熱辣依舊暖心，而我們也能用更多驚喜，續寫您與麗柏的故事！ 祝您生活愉快，順遂安康！ 麗柏酒店團隊敬上

Response from Property: 尊敬的客人： 您好！非常感謝您選擇入住我們酒店，並分享您的寶貴意見。我們非常高興您對酒店的地理位置、周邊美食、便利的景點距離以及服務等方面感到滿意。酒店位於老城區核心地段，周邊生活便利，步行即可到達遵義會議會址等熱門景點，這也是許多客人選擇我們的重要原因之一。此外，我們也很高興您注意到了停車場配備的充電設施，能為新能源車主提供便利一直是我們努力的方向。 關於您提到的酒店門臉不大的問題，我們深表歉意。由於酒店位於老城區，建築格局確實存在一定的侷限性，但我們始終致力於在有限的空間內為客人提供更舒適的入住體驗。未來，我們也會進一步優化標識指引，方便客人更快捷地找到我們。 再次感謝您的支持與建議，您的認可對我們來説是莫大的鼓勵，而您指出的不足也幫助我們不斷進步。期待您的再次光臨，我們將以更優質的服務迎接您！祝您旅途愉快，生活順心！

Response from Property: 尊敬的貴賓:您好！感謝您選擇入住我們酒店並在百忙之中分享寶貴的入住體驗！ 得知您對酒店陳設佈局、地理位置及早餐服務感到滿意，我們倍感榮幸。酒店始終致力於為客人營造舒適如家的旅居環境，大堂與客房的設計融合了本地文化特色，希望讓每一位賓客都能感受到遵義的獨特韻味。您對早餐的肯定讓我們十分欣喜，尤其是遵義特色米粉能得到您的青睞，是對我們餐飲團隊最大的鼓勵！ 同時，感謝您對前台同事服務的認可，親切高效的引導服務是我們對賓客的承諾。酒店毗鄰遵義會議會址等核心景點，正是希望為您的出行增添便利，期待未來能繼續成為您探索遵義的美好驛站。 再次感謝您的真誠反饋，期待您的再次光臨！祝您生活愉快，順遂安康！

Response from Property: 您的讚揚是對我們酒店最好的肯定，我們會繼續保持高品質的服務，為您下次的光臨做好準備。

Response from Property: 尊敬的貴賓您好！看到您的點評我們真的是五味雜陳，衞生方面床品問題我們一定會整改，在這裏也真誠的向您道個歉，關於前台溝通問題和客房的衞生問題我們相關部門已作出相應的處理和培訓，希望在溝通和處理問題上得到提升。您住的房間確實給做了升級，但並不是因為我們超賣，您入住那天是下午4點，我們是有您預訂的那種房型的，並未開滿，您這麼説真的是寒了小姐姐的心，想到是您的老鄉，所以給您做的升級房間，您入住的是我們的豪華大床房，裏面是有個沙發，1.8米大床，前台小姐姐也是想的給您一個舒適的環境，看到您預訂的房間是1.5米床，房間要緊湊一些，沒想到好心辦了壞事。您説房間炒空調外機我想每個有空調外機的酒店都不可能避免這個問題，空調外機正常運行時肯定是有點噪音的，您給我們反應這個問題確實常規操作關上窗户效果肯定能得到改善，提供隔音耳塞也是我們的一種解決方式，如過這樣都不能解決我們也是可以換房處理的，有的房間的空調外機有點距離，也是能解決的，您之後沒有再次給前台反應這個問題直至退房我們的沒有收到您的反饋，那會時間有點晚我們也不能打擾您做回訪，我們通常以為您的問題得到解決，後面收到您的投訴是網站客服跟我們聯繫您的反饋問題，網站客服説了您的述求是想退回房間房費，原諒我們這個問題確實不能滿足，但我們服務經理願意做相應的補償，但不是退房費。您給網站反應問題的當天，我們從新開了6002房間進行試睡，我們的空調外機沒有問題，確實您對聲音敏感程度高，當時還是應該給您換房處理。不管怎麼樣，希望還是有機會能再次為您服務，我堅信我們能百分之百的讓您滿意。給我們一個彌補的機會！