No. 159 Zhonghua South Road, Honghuagang District, Zunyi, Guizhou, 563000, ChinaView Hotel Details
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Zunyi Hotel (Zunyi Conference Site) Guest Reviews
4.8/5
Excellent
1031 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(1031)
Positive reviews(1028)
Reviews with photos/video(218)
Friendly front desk staff(167)
Classy environment(121)
Convenient parking(105)
Easy to get around(64)
Delicious breakfast(35)
Located downtown(8)
Has rooms for families(6)
Negative reviews(3)
Wai woon
Deluxe Queen Room
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Mar 13, 2024
Good service from counter, friendly and polite. Breakfast is reasonable considering the price they charge. However woke up in the morning but tv said no network. May want to improve on this aspect. Thanks
Response from Property: The road is long, there is always a rest post station, we carefully make every bed, attentively arranged, with the most elegant environment, with the best service, only for your arrival, the hotel is beautiful for you: service for you, the four seasons are changing, warm and unchanged!Welcome to Libo Hotel Zunyi again, hope that next time you have any questions directly call the front desk, we will solve it for you as soon as possible, I hope we will have a better experience next time, and look forward to serving you again!
Guest User
Superior Single Room
Stayed in Mar 2024
Couples
59 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Lovely staff, good location and very clean
Highly recommend
Response from Property: your praise is the best affirmation of our hotel.We Will continue to main high-quality service and prepare for your next visit
Guest User
Executive Queen Room
Stayed in Sep 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Oct 4, 2023
I requested a 'quiet' room and was given one at the back of the hotel (with no common walls). This was perfect for me as I dislike street noise and noisy neighbours!
The room was good, and the cleaning staff very attentive.
The staff were very helpful to me; especially Miss Liu Xun Shuang.
I would like to stay there again.
Response from Property: Dear guest: Hello! Thank you for choosing Libai Hotel and the recognition of Ms. Liu Xunshuang's service, I believe that no matter how much advertising, it is not as good as everyone's word of mouth, we have always attached importance to word-of-mouth publicity, pay more attention to the personal feelings of each guest, as long as you come to the hotel, is our guest, we are willing to do our best to make your trip to Zunyi become relaxed and happy. However, it is a pity that you can not harvest your full score of the stay experience, we will continue to refueling! Look forward to your visit again, feel the different style of Libai. Wish: All the best
Tibug
Deluxe Room (2 beds)
Stayed in Nov 2023
Other
3 review
1.0/5
Posted on Nov 18, 2023
There are no slippers for bathing in the room. They only have LCD buttons and it is difficult to use the remote control. It is recommended to improve the standard room. There is only one bed that can be controlled and the other bed cannot be controlled. The air conditioner is very noisy when sleeping at night. The LCD buttons of the air conditioner are too troublesome to operate. Sometimes it is not easy to use, but theirs is the best. The pillows are very comfortable and made of latex. The front desk staff is very enthusiastic and the service is great👍🏻
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Response from Property: Dear guest: Thank you very much for choosing to stay in our hotel among many discount hotels and recognizing our service. I am very sorry and regretful that you were not able to experience a 5-point satisfactory stay with us. After seeing your negative comments and We take complaints very seriously and blame ourselves very much. It is our fault for not taking good care of them. We will work hard to improve them. We will make a special emphasis to remind our guests to call them directly if they have any problems during their stay and tell them their needs. Others can be ignored, but we must pay special attention to the prompts. There is a warm reminder sign in the room. If you have any questions, need help or make complaints, call us directly and we will respond immediately to avoid similar problems from happening. We can solve many problems, including the plastic slippers you mentioned, we have them. About the room facilities We also responded to the engineering department's request for immediate rectification of the problem with the remote control. Thank you again for your recognition of our service. We will continue to work hard and sincerely invite you to come again and give us a chance to make up for it. Thank you and look forward to serving you again!
Guest User
Deluxe Family Room
Stayed in Jan 2023
Other
4 review
2.2/5
Posted on Jan 30, 2023
I feel that I was deceived by Ctrip's high rating, and I will never trust Ctrip's rating in the future. From the moment I checked in, the front desk staff was very nice. After placing the order, I called to ask about the check-in time and told me to turn on the air conditioner in advance, which was good. The parking lot is the kind that goes up in circles in an old building. There are various signs (there are also signs from other hotels and businesses) and it is very irregular. The parking location depends on your personal skills. When I first moved in, I felt like I was cheated. It felt like a guest house run by a person. It had everything, but nothing was right. The house was not big, and the sheets were definitely not the new ones that day. I really minded this, and it felt unclean. I put a piece of my own clothes on the pillow when I slept. You can see the photo on the sheets. There are spots of chili oil and traces of dirt. I slept for a night. It must be the central air conditioner. I don’t know where it is vibrating. The higher the air conditioner is turned on, the more vibrating it will be. It was so big that I finally adjusted it to the minimum wind speed and managed to sleep one night. The breakfast was very average. The noodles or noodles were not delicious and they didn’t look very clean. Checking out of the store was done very quickly and two bottles of water were given as a gift. All in all, it's not worth the price of more than 300 yuan. In the future, I still want to wish the brand chain, no matter how bad the sheets, quilts and pillows are, they will be clean. I also blame myself for mistaking it and thinking it was a hotel under Jinjiang Inn. It's a luxury guest house at best.
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Response from Property: Hello, distinguished guests! Although I didn't get your 5-star praise, I still thank you for your recognition of our service, and thank you very much for choosing to stay at Park Inn by Radisson among many excellent hotels. On behalf of all the partners at Park Inn by Radisson, I would like to thank you for your visit. ! All along, the people of Libai Hotel have been doing things with heart and soul with gratitude, and have been working hard and expecting every guest to have a comfortable and satisfactory stay experience. I believe you should feel this. It's just that we can't change the property environment. Our parking lot is also a new building. It is lucky and happy for us to have more than 300 parking spaces in the center of the old city. Our hotel can also be regarded as a single-family building. , the parking signs of other businesses in our parking lot are still hanging up before. It is indeed our work error that has not been cleared up. However, now the first-tier cities basically have several hotels in one building. This will be a trend. We do not use central air conditioning in the room. Our room supplies must be replaced after each guest. This will definitely not be questioned. Our staff all have the most basic professional ethics. During the Spring Festival peak, the room supply is tight, and the guest room work The staff may have been negligent, and we will also conduct training and make corrections. We have a warm reminder sign in the room. If you need help, please call directly and we will serve you 24 hours a day online. I am sorry that we did not do anything in the room you stayed in. Good details, we hope to get your understanding, and hope you can give us a chance to correct our mistakes. We thank you from the bottom of our hearts. Please believe that we are a hard-working and positive team. Your stay experience, suggestions and encouragement are very important to us. I wish you a happy holiday, peace and happiness!
Guest User
Business Queen Room
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 6, 2023
The comfortable facilities in the room are relatively new, the bedding is comfortable and clean, the front desk service of the hotel is warm, praise
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Guest User
Superior Single Room
Stayed in Jul 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 5, 2023
The service is great, and I will come again just because of this service. The ladies at the front desk patiently introduce the attractions, and they really feel like they are at home. Like it 👍
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Guest User
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 4, 2023
I booked for one night first, the environment is good, hygienic and clean, and the attitude is enthusiastic and I renewed for another night.
Facilities: good
Hygiene: clean
Environment: No noisy, no restaurants downstairs, high security.
Service: Good, very enthusiastic.
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Guest User
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Jul 5, 2023
The front desk is friendly, the service attitude is good, warm, the room is also good