Cala de Mar Resort & Spa Ixtapa

Returning to this beautiful hotel was the best decision made ! The service is nothing less than exceptional. The room and costumer service of this establishment makes the difference between other locations when one is traveling. This is the second time my husband and I come to Cala and it will definitely not be the last. The service of our personal assistant Edwin, made our trip to be so much smoother and pleasant and breakfast with our server Victor was a great way to start our day! Thank you Cala Staff

For full disclosure we have not yet visited this hotel, we’re scheduled to arrive this Wednesday The reason for this 1 star review is that I just received a message from the hotel informing me that the room category we reserved months ago will not be available during our entire stay They would like us to change rooms during our stay because a guest decided to stay for a few more days Instead of telling the guest the room was not available they decided to give our room away & require us to change rooms midway through our stay They could have offered the previous guest a different room, but instead they chose to inconvenience the next guest The only reason I can see for doing this was they were able to fill the room for more nights I plan to update this review after our stay & have an open mind Nonetheless, very unhappy at this point We had been looking forward to our stay here for months & it’s not off to a good start

Cala Del Mar is a hotel experience that everyone MUST enjoy! From the moment you drive through the gates you know it’s going to be a special stay! The view! Being perched on a cliffside over looking the ocean like that is so cool. We hung out at the pool our entire stay. The lounge chairs are comfortable, the food is delicious and the service is fantastic! The entire staff at Cala Del Mar are so wonderful and personable, making our stay that much better! A highlight is the complementary chips and guacamole along with two beers delivered to our room at 5:00pm each evening! such a fun way to kick off the evening and enjoy the view from the balcony. we can wait to come back!

Quite, high quality and very pleasent rooms and hotel areas. The view and the private pool in the rooms are fantastic.

Where to begin with this amazing property in Ixtapa? Before we even arrived we were contacted by Edwin, our “personal assistant”, inquiring about any specific requests we had for our stay. We asked for a particular room location and that our room be feather free, also for an umbrella on our terrace. Every request was met with a resounding “yes”. On arrival, ever-helpful Fernando and his welcoming colleague checked us in, and Fernando showed us around the property before taking us to our room, where are luggage had already been delivered. From the start, our one week at this resort was a stay in paradise. The room was beautiful, and mornings on the terrace were sublime watching whales spout and slap their tails and lines of pelicans fly by at eye level from our completely private plunge pool. A delicious American breakfast (eggs or chilequiles with coffee and juice or fruit) came with our rate and delivery to the room if desired was included, as late as noon. Lots of great spots to hang out all over the property, including cabanas at the infinity pool; a rocky beach with a hammock, swings, and raised lounge platforms where you can have a picnic or just hang out; a peaceful Zen Zone overlooking the rocky beach; an outdoor yoga deck with more incredible views; a well-equipped fitness center; and of course our very own expansive terrace with the most tranquil view. So many special touches at the resort: pastries and hot beverages in the library each morning, plenty of bottled water, an espresso coffee machine and a fridge stocked with soda, a straw hat and bag for guests to keep, guacamole and chips and a couple mini Coronas delivered to the room in the late afternoon, cookies in the library at night. Pampering at every turn. The spa is beautiful and my 2 1/2 hour body scrub, mask and massage with skilled and warm-hearted Lety left my skin feeling like silk. The staff was warm and easygoing, in particular Francisco in housekeeping (he left our room immaculate and accommodated our late schedule), Felix at the Terrace Bar, and Fernando, who bent over backwards to take care of our every need, always with a genuine smile. We can’t say enough good things about him. In fact, every individual we encountered on the staff was genuinely warm and helpful. And yet with all these superlatives, our experience was made the most memorable by “nuestro nuevo mejor amigo” Ulises, the talented and funny bartender at the Terrace Bar. If you like cocktails, don’t miss - I repeat DO NOT MISS - his delicious concoctions, in particular the basil margarita (try it with mezcal) and the pepino margarita (a refreshing cucumber libation). This man is a delight, and we’d return to Cala de Mar based on the strength (literally and figuratively) of his cocktails alone. There are only a few downsides to the property. No sandy beach except by taxi or a 20 minute walk to Playa Quieta (the Club Med beach, also called Playa Incluyente). There was only one restaurant open for dinne

Great accommodations, staff, and views. It was great to have bikes available from the hotel to ride into ixtapa. The restaurants on site and off site we're very good. The hotel arranged a snorkel trip for us, and we brought a great lunch with us from the hotel restaurant.