Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(5127)
Positive reviews(5015)
Reviews with photos/video(843)
Friendly front desk staff(519)
Delicious breakfast(333)
Convenient for shopping(256)
Located downtown(102)
Delicious buffet(45)
Tasty restaurant(32)
Loved the night views(30)
Children's amenities available(23)
Negative reviews(112)
Mohammad
Deluxe Double Room
Stayed in May 2025
Business traveler
11 review
10/10
Outstanding
Posted on Jun 12, 2025
GOOD LOCATION FRIENDLY STAFF GOOD VIEWS JUST AMAZING VERY GOOD BREAKFAST
Response from Property: 尊敬的賓客,您好!感謝您選擇淄博喜來登酒店並對酒店給予支持與厚愛。您對此次入住的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Anonymous User
Deluxe Room (2 beds)
Stayed in Jun 2025
Family
2 review
9.5/10
Amazing
Posted on Jul 21, 2025
The hotel is very clean and in a prime location connecting to a mall next door. The housekeepers are also very accommodating. We enjoyed the breakfast buffet very much as there is a large variety of choices.
The receptionist Maggie Wu was very helpful, thank you!
Response from Property: 【位置優越】【早餐豐富】【服務熱情】尊敬的賓客,您好!感謝您下榻淄博喜來登酒店並對同事熱情的服務給予認可。很高興看到您對此次的入住非常滿意,謝謝您對我們團隊成員的不吝肯定,這對我們的工作是極大的支持與鼓勵!我們會再接再厲,不辜負您的認可與好評,繼續努力為我們的每一位客人帶來舒適的入住體驗與優質的服務!再次感謝您的反饋,我們誠摯邀請您再次光臨!
KayT_AU
Deluxe Room (2 beds)
Stayed in Feb 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Mar 8, 2025
Centrally located with helpful staff.
Response from Property: Dear guest, thank you for choosing Sheraton Zibo Hotel. We are very glad that you recognize the location and service of the hotel. Every staff of the hotel strives to provide the most intimate and meticulous service for each guest. Continuous innovation and continuous improvement of service quality is our unremitting goal. The hotel is located in Zhangdian District, Zibo City, adjacent to Zibo Vientiane Shopping Mall, eight big picture, etc. Convenient transportation, only 10 minutes drive to Zibo Railway station, sincerely looking forward to your next stay at Sheraton Zibo Hotel.
The Wandering Rover
Deluxe Room (2 beds)
Stayed in Nov 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Dec 26, 2024
I thought the hotel was amazing!!! Rooms were amazing… staff was amazing. The food on the restaurant was very good. Overall, one of the best hotels I have stayed in.
Response from Property: Dear guest, thank you for choosing Sheraton Zibo Hotel. We are honored to provide you with a satisfying stay. We will convey your good comments to the corresponding colleagues, we will, as always, strictly demand ourselves with higher marks, start from the subtle points, committed to bring you a home experience, thank you again for your good comments and sharing, looking forward to your next stay, I wish you a happy life ~
Simon
Deluxe Double Room
Stayed in Oct 2024
Business traveler
64 review
8.5/10
Very Good
Posted on Nov 7, 2024
The rooms are small, but clean, English service is good. The hotel is quite occupied at all time.
Response from Property: Dear guest, hello! Thank you so much for staying at Sheraton Zibo Hotel. Every section of the hotel is constantly working hard to require more detailed and timely service to every guest. We are glad to see your recognition of our work. With your trust in us, we will keep making progress and be ready to bring quality service to every guest.
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2024
Business traveler
8 review
10/10
Outstanding
Posted on Oct 19, 2024
Lovely hotel. So convenient to travel to . Next to shops. The life entertainment JOJO and his wife. Was very good. We love the performance
Response from Property: Dear guest, hello! Thank you for staying at Sheraton Zibo Hotel. Thank you for your thoughtful comments. As you said, the hotel is located in a busy area, transportation, shopping, business travel are first-class convenience. Each of our employees will make you stay away from the noise of the city and enjoy the beauty of the small town through more intimate and more nuanced services. We look forward to making your stay more perfect next time!
Nigudingdetianshi
Prestige Deluxe Twin Room
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 21, 2024
God helps those who help themselves
Response from Property: Dear guests, hello! Thank you for choosing to stay at Sheraton Zibo Hotel. We are delighted to receive your review. We have been committed to providing every guest with an elegant and comfortable accommodation experience, while also paying great attention to details and service quality. Your satisfaction is our greatest motivation. We will continue to work hard to improve our service level and provide you with warmer and more considerate service. Looking forward to seeing you again!
dinalue
Deluxe Room (2 beds)
Stayed in Mar 2024
Business traveler
45 review
10/10
Outstanding
Posted on Apr 15, 2024
Big room size , quite new, rich breakfast , very nice hotel .
It’s the best hotel in Zibo
Response from Property: Dear guest! Thank you for staying at Sheraton Zibo Hotel, and thank you for your comments and support. Your satisfaction gives us great motivation and encouragement, sincerely hope that every guest staying can feel our most sincere enthusiasm and the best quality service, looking forward to your visit again!
Daniel 潘
Deluxe Room (2 beds)
Stayed in Apr 2025
Traveling with friends
17 review
9.5/10
Amazing
Posted on Jun 5, 2025
good location. clean and nice hotel.
Response from Property: 尊敬的賓客,您好!感謝您選擇淄博喜來登酒店並對酒店給予支持與厚愛。您對此次入住的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Jerome Hanriot
Deluxe Room (2 beds)
Stayed in Jul 2024
Business traveler
30 review
7.5/10
Posted on Aug 10, 2024
The AC is terrible in the room, it's cold air only, not dehumidifier.... terrible night.
Noisy back and forth in the corridors.
Check in procedure terribly long
Response from Property: Dear guest, thank you for staying at Sheraton Zibo Hotel, sorry for not bringing you a perfect stay experience. We have conveyed your problem to the relevant departments for rectification, and the relevant facilities and equipment are being maintained and updated in a planned way. If you have any questions during your stay, you can contact us at any time. We look forward to your visit again, wish you happy every day!
Keshin
Deluxe Double Room
Stayed in May 2024
Business traveler
21 review
8.0/10
Very Good
Posted on Aug 25, 2024
Good location, good service, but unfortunately there was an issue during my stay with the hotel water. After reporting it to the hotel staff, it was quickly seen to though. Apart from the cold morning shower, my stay was good. Hotel buffet is well stocked with several Eastern and Western dishes.
Response from Property: Dear guest, thank you for choosing Sheraton Zibo Hotel. We are delighted with your recognition of our rooms, breakfast and service.. The hotel with its superior location, personalized service, delicious buffet and comfortable living environment, is favored by many guests. We sincerely look forward to your next stay at Sheraton Zibo Hotel.
MARIA MARCELLA
Deluxe Double Room
Stayed in Jan 2025
Business traveler
11 review
10/10
Outstanding
Posted on Mar 5, 2025
Very good palace to stay in zibo city.
Response from Property: 尊敬的賓客,您好!感謝您能選擇淄博喜來登酒店。您的誇讚,我們會更用心的去努力,您用心來體驗就是對我們最大的肯定。期待再次與您相遇!
Ann68
Deluxe Double Room
Stayed in Dec 2023
Couple
9 review
10/10
Outstanding
Posted on Jan 25, 2024
love everything about this hotel, thank you for the amazing service!
Response from Property: Dear guest,Thank you for choosing Sheraton Zibo Hotel! We are also very happy to know that you are satisfied with this stay experience, so that every guest has a memorable stay experience is what we have been pursuing, we are happy to embellish your stay with a little uniqueness and intentions, looking forward to your next visit!
KL123
Deluxe Room (2 beds)
Stayed in Jan 2025
Business traveler
17 review
10/10
Outstanding
Posted on Mar 2, 2025
Very good service and facilities
Response from Property: Dear guest.Thank you for choosing Sheraton Zibo Hotel. Your praise, we will work harder, your heart to experience is our greatest affirmation. Looking forward to seeing you again!
MooNum
Deluxe Room (2 beds)
Stayed in Jul 2023
Business traveler
76 review
10/10
Outstanding
Posted on Aug 22, 2023
I have quite surprised on a birthday cake that they provide to me on my birthday.
Thank you for making a happen.
Response from Property: Dear guests, Thank you very much for staying and appreciating! Glad to have a great time on your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress, and we will continue to be enthusiastic about making every guest feel at home, and we look forward to welcoming you again!