Hotel near Hengqin Port/Exhibition Center,Zhuhai22.3% of visitors choose this area
GGuest User2025.09.05
We booked this hotel for our first night and the night before our departure during our trip to Zhuhai Chimelong. While the hotel's amenities weren't absolutely perfect and had a few minor imperfections, these were certainly overshadowed by the overall positive experience. The staff's service was incredibly proactive and positive; every single member left an excellent impression. On one night of our stay, around 11 PM, a rather tall manager wearing glasses personally came to our room to address a minor issue with the toilet. His response time from my report to his arrival was incredibly fast, and his attitude was both professional and positive. He handled the situation with great efficiency, immediately helping us relocate our luggage to a new, upgraded room. Any slight displeasure caused by the initial hardware glitch completely dissipated. After all, any facility can experience malfunctions, but a team capable of resolving issues professionally and efficiently at any moment, while providing excellent service, is truly one to be trusted.
I also want to highlight an older male staff member whom I saw both in the restaurant and greeting guests at the main entrance. He was exceptionally warm and thoughtful towards everyone, showed great care for children, actively greeted guests, and proactively offered assistance. In the restaurant, he would help serve our preferred dishes and even recommend specialties. These two individuals, in particular, left a profoundly positive impression on me.
All other staff members, including the lovely ladies at the front desk and the one who delivered our children's toiletries, were equally wonderful – too many to praise individually! It's precisely because of this exceptional service that I gladly chose to stay here again the night before our departure. This will definitely be my go-to hotel whenever I visit Zhuhai in the future.
(I've attached some sea view photos.) This is unequivocally a hotel worth staying at in Zhuhai. Compared to similarly priced hotels in other cities, it stands head and shoulders above the rest, even outperforming some establishments that cost twice as much (though to avoid any appearance of unfair criticism, I won't name names). If I have the opportunity during the upcoming air show, I will certainly return. I sincerely hope their high standards can be consistently maintained.
Outstanding
19418 reviews
9.5/10
Price from
DKK 429
per night
Check Availability
Discover more Sheraton hotels in Zhuhai
FAQs About Sheraton Hotels in Zhuhai
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.