Spa Hotels in Zhuhai

We stayed for one night (sun/mon) at zhuhai grand bay hotel. It was a wonderful experience. It is near the bridge so arriving from HK was fast and easy. SunnyKI was helping us to check in. We got a upgrade to a seaview which was great. She also spotted we would stay during the birthday of one of us and asked if we would like a cake. That was a very nice gesture and really above my expectation. She gave us her wechat contact and asked us in the evening when we would like the cake. At exactly the right minute another colleague brought the cake.. thank you Sunny and Team! Besides that the hotel location is very good, (before booking we were considering a few other international hotels but they seemed more in the city itself), and it turned out to be the case. room temperature and wifi and airquality is good, breakfast was good although not superb. They arranged a car to bring us back to the border. Overal a very nice stay with special thanks to staff and SunnykI

The hotel is well-equipped and has smart Xiaodu in the room, which the children like very much. The ladies at the front desk are very enthusiastic in providing service and introducing the surrounding delicious food and fun things. They also provide the hotel's own travel guide, which is very detailed. The room rate is clean and very comfortable, and the hotel breakfast also has a wide variety.

Excellent location, near to many food and shops, very accessible and centralised location. Room very new and clean, amenities get replenished daily and housekeeping done thoroughly. Front desk staffs very helpful and made effort to locate most of our families on same floor. One negative is the hotel drop off area is inside a chargeable carpark and drivers usually do not want to enter and made boarding taxi at the busy junction which is quite chaotic. Another negative is due to its very centralised location, you can hear alot of car horn sounds the whole day in your room until about past 10pm,so for visitors who want a quiet hotel, this may be an issue.

The apartment was great and very spacious. It was great for a family of four. The location is ideal if you are visiting Chimelong theme parks- which are about ten minutes away in a taxi. As it is an apartment, it was disappointing there was no cutlery, plates, mugs etc. There is a new shopping mall below but there is not a huge range of choice of places to eat and finding breakfast early was challenging.

The room is clean & spacious enough. The hotel is very close to Gong Bei Port, just walking distance. There are a lot of eateries, massage, shopping mall nearby. If you wanna go Macau but not intend to stay there, you can consider to stay at this hotel cause is really very near to custom. But is not recommend for those with elderly & young kids to stay here and walk over to Macau custom. The walking distance from the Gong Bei port to Macau custom is quite far. Is a bit suffer for kids & elderly to walk so far.

I was very surprised by the hotel I stayed in! The location is excellent, and there are convenient convenience stores and restaurants around. The front desk service is very considerate. When checking in, they actively handed over hot towels and welcome tea, and also introduced the surrounding scenic spots in detail. The room design is simple and warm, the floor-to-ceiling windows have excellent lighting, a wide view, and a large terrace suitable for a drink with your partner, which is very romantic. The bedding is soft and skin-friendly, the pillows are very comfortable, and the bathroom is carefully separated from wet and dry. The cleaning aunt changes the sheets and bedding every day, which is very heartwarming. There is a VIP HD TV in the room, so you can watch whatever you want. Both the hardware facilities and soft services are impeccable, and the cost performance is super high. I will definitely recommend it to my friends!

This is the first time I have such a good experience. I booked a room with a trial-and-error attitude. I wanted to go to Zhuhai for a weekend trip with my girlfriend. The service attitude was very good when I checked in, and the environment was full of book fragrance, which was very suitable for taking pictures. The room was also very clean and tidy, and the space was comfortable. During the stay, I often needed to ask for help from the customer service staff, who never tired of communicating with us and meeting our needs. The experience was perfect. There is also a swimming pool on the 6th floor. My girlfriend likes swimming, and the facilities are very complete. I have decided to come to this hotel again next time I come to Zhuhai! ! !

We stayed there for four days for a long weekend getaway. The experience was very relaxing. The hotel has mountain bikes, so we went out everyday riding bikes to nearby parks. We also enjoyed the daily wellness classes and the state of art gym. I even tried out some of the medical services that focus on prevention. The hotel must’ve spent a lot of efforts sourcing these machines and services. The location is far away from the city center. It was exactly what we liked for a remote relaxing get away. My favorite part is the restaurant. The chef is amazing, and can cook so many different kinds of local Chinese and western cuisines. If this is in HK, it would probably receive a Michelin star rating.

Pros 1. Luxury treatment (Good services after check-in) 2. Professional arrangement (after Check-in & Check-out) 3. Front desk quick response & availability to deliver request (Room call) 4. Well mannered staff with warm welcome Cons 1. Unacceptable delayed check-in (3 hours waiting) 2. Afternoon tea boring menu. Nothing special at high price. Mediocre food that not match the price. 3. No courtesy. Tea time bills should be treated by hotel (we are waiting for the room at the table as we have no where to go.) 4. Morning Breakfast variety need improvement especially the Asian corner, taste bad in China is unacceptable specifically the noodles soup taste terribly bland. 5. Morning Breakfast consumption not enough to cater with the numbers of customers. Session end at 11:00am but at 10:00am many variety left empty. 6. Windows glass need cleaning due to dirt blurry view (Hotel Room Suite with a view of the harbor). 7. Serious improvement needed for the hi-tea sets, lost my appetite looking at the cookies and cakes decorated with a tray of fake grass, look gross. Majority of the items on the plate taste cold and bland being left over unfinished. Overpriced ridiculous portion of truffle fries with little to no truffle at all, rely on tomatoes sauces and sour cream from other plates. TWG tea should be served FREE because taste like tap water, the tea bag is dated and tasteless maybe expired. Coffee beans need to upgrade for its price my expectation it should be better than Luckin coffee. 8. Certain area of the hotel suite is a little dated and need replacement especially the bathroom mirrors that looked oxidized as if fungus is living in it. 9. Please replace the rain shower hose, it’s dated and not function properly. Conclusions There is nothing really wrong with the hotel, it’s the food menu need to change and the hotel room take note on the small details as we paid hefty price a night. Workforce management needs to pay attention, why would you need 3 hours to prepare a room? You kill tourist day and time that you can’t undo. Customer is paying for the luxury, we don’t pay to hear how sorry from St.Regis staff that failed to deliver. We are not here to listen to your problems.

We had the best weekend getaway at Hyatt Regency in Zhuhai! It was our first time visiting this new location, and we chose the hotel because it seemed like the perfect option for family travel. Despite the less-than-ideal weather, the hotel had everything we needed for a great time. The activities and facilities for kids were incredible: a kids club, indoor playroom, outdoor playroom, indoor kids' pool, and both indoor and outdoor pools. Our children had a blast! The food was spectacular, with a range of flavors and high-quality dishes. Selina from the Food & Beverage team was a miracle worker for us. Her kindness and willingness to help made our experience above and beyond, especially with two little ones in tow. She resolved any issues we had and helped coordinate our meal times, navigating the language barrier like a pro. A huge shoutout to Selina and her team for making our dining experience so enjoyable! We also took advantage of the spa services. The spa is quite comfortable and spacious. I had a regular massage treatment, which was good. While I’ve had better massages, it was still relaxing. I specified that I wanted a full head, neck, and back massage, but due to the language barrier, it wasn’t fully understood. This is an area for improvement to ensure clients leave 100% satisfied. However, the pre- and post-service experience was impeccable. The Front Desk staff, especially Filbo, made our arrival smooth and welcoming. We received a room upgrade for both families and were greeted in a fantastic manner. After a long journey, especially with tired kids, it was a relief to have everything ready for us. Filbo extended a warm welcome on behalf of the hotel and made sure we had everything we needed, including special treats for the children. Since the weather wasn't great, we decided to visit Chimelong Ocean Kingdom to wrap up our trip. The hotel informed us about their shuttle service to Chimelong, which was great. They even extended our check-out time so we could get the kids cleaned up and ready for our journey home. Overall, our stay was spectacular! Every detail was thought out for families, ensuring the comfort and enjoyment of the kids. I would return to this hotel every time I visit Zhuhai and highly recommend it, especially for families traveling together!