Iiron rabbitThis was my first time staying in the Chang Sheng Zhuang room type. It's pricier than the Yun Lai Inn, but honestly, it was an awful experience, and I strongly advise against choosing it.
Here's why:
1. **Tiny Window:** The window is minuscule, just a narrow slit, many times smaller than those at Yun Lai Inn. It lets in very little light, making the room feel cramped and confined.
2. **Remote Location:** Its location is remote. After getting off the shuttle bus, you have to navigate a long, noisy corridor, pass through the train station area, and a bustling bar street just to reach the Chang Sheng Zhuang front desk. There's no assistance, so you're left hauling all your luggage by yourself. It's a stark contrast to the much more convenient location of Yun Lai Inn.
3. **Noise Pollution:** The most unbearable aspect is that Chang Sheng Zhuang is right next to a bar street. Even at 1:30 AM, we could still hear loud singing from the bars downstairs, severely disrupting our sleep.
4. **Poor View:** The view is terrible. Despite being advertised as having a 'pastoral view,' all you can see through the tiny window slit are messy piles of dirt.
5. **Safety Hazard:** Chang Sheng Zhuang rooms are multi-story with stairs, but these stairs are extremely steep and high, posing a significant risk to children, the elderly, and pregnant women. While the hotel prominently displays signs everywhere stating 'Not suitable for guests under 10 or over 65,' there was no such warning during the booking process. This is a crucial heads-up for anyone traveling with young children or seniors.
6. **Unfair Room Assignment:** We checked in at 4 PM, a reasonable time, yet the front desk assigned us an undesirable 'tail room' (typically a less preferred room, often at the end of a corridor). The front desk was still bustling with check-ins as late as 7 PM that day, which makes me wonder why we were given such a room. As a Ctrip Black Diamond member, I can't help but suspect that Ctrip guests might be treated differently, especially since the hotel actively promotes direct bookings through its official mini-program.
7. **Inadequate Amenities & Service:** We booked and paid for three guests, yet all in-room amenities (toothbrushes, bathrobes, water, etc.) were only provided for two. The in-room service hotline was consistently unreachable, and after calling Ctrip twice, the requested items were only delivered much later.
On the other hand, the food and facilities at Imperial Hot Spring (御温泉) remain top-notch, which is why I keep coming back. The temple fair dinner and breakfast are truly memorable. However, this stay at Chang Sheng Zhuang was simply terrible, and the service quality was still very mediocre, standing in stark contrast to the wonderful entertainment and dining experiences.
Show more