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Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(404)
Positive reviews(381)
Reviews with photos/video(122)
Classy environment(28)
Friendly front desk staff(22)
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Many amenities(4)
Negative reviews(23)
C_splash
Duplex Loft Suite (Mahjong)
Stayed in Dec 2023
Solo travelers
1 review
3.0/5
Posted on Jan 2, 2024
I arrived at the location some minutes to 4:00pm and surprisingly had to wait for about 30mins cause the room was not clean , after I got in the room I realize the bathroom didn’t have ventilation but with all that The bed was comfortable, television worked well and I was relaxed
Response from Property: 尊敬的客人您好!感謝您選擇櫟櫟裏酒店,非常榮幸能為您服務 酒店就唯一一間麻將房,因為您頭一天入住的客人付款延遲到3點半退房,您大概3.50那樣到店,您一句中文不會,前台用盡洪荒之力和您解釋了,同時也第一時間安排客房優先打掃您的房間,同時告知您20分鐘可以入住的同時安排您沙發等待,怕您語言不通15分鐘那樣工作人員就帶您上了房間 ,祝您新年快樂親
DHYC
Duplex Suite
Stayed in Aug 2023
Business travelers
445 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Nice staying experience. The room is big, quiet and clean, but the internet connection is poor. Location is good, getting to a big shopping mall nearby is just about few minutes driving distance.
Response from Property: Thank you very much for choosing our hotel and leaving a positive review. We are honored to be able to bring you comfort and beautiful memories during your stay. Only by providing more professional and attentive services and sincerely treating every guest can all hotel staff repay you for your praise and affirmation. Our development is inseparable from your long-term support and love, and we sincerely look forward to your visit again! I wish you and your family all the best and happiness every day!
Guest User
Duplex Loft
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Very satisfied, not as cold as ordinary hotels, this place gives me a sense of life
Original TextTranslated by Google
Response from Property: Hello dear guest! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Guest User
Suite - with View
Stayed in Sep 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Sep 20, 2023
Facilities: Sure enough, no girl can refuse the loft. It is very stylish and you can lie down on the sofa all day while looking at the scenery outside.
Environment: The environment is good and the scenery is beautiful
Hygiene: very clean
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition of our hotel. We will continue to maintain it and make persistent efforts. Every encouragement from you is the driving force for our persistence. I wish you a happy life!
Anonymous User
Duplex Loft
Stayed in Oct 2023
Family
1 review
2.0/5
Posted on Oct 2, 2023
Loft design, but the second floor is not air-conditioned! Very hot! Moreover, there is no ventilation in the building. Going to the toilet is too uncomfortable. The toilet is very narrow and the glass door is easy to hit. . .
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for choosing Yue Yue Li Hotel. We are very honored to serve you. At the same time, thank you for your valuable suggestions to us. We know that this is the greatest love and help to us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
Anonymous User
Light Luxury Loft Suite
Stayed in Apr 2023
Family
17 review
2.0/5
Posted on Apr 15, 2023
The room is large. The non-smoking room has an ashtray and smells strong. It is not suitable for families to live in. It looks like a **, with related tools and supplies for sale, which is embarrassing. The hygiene is poor, there are cockroaches or microorganisms walking around, and the glass is very dirty because no one has cleaned it. I will not stay here again.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Duplex Loft (2 beds)
Stayed in Sep 2023
Family
4 review
5.0/5
Outstanding
Posted on Sep 30, 2023
The service is great. I like the room type very much. The air conditioner in the room I booked at the beginning was not cool. After feedback to the front desk, I quickly changed to a larger room. The air conditioner is also very cool. The service is warm and thoughtful. They also helped me waive the expensive parking fee. All in all, a good stay experience. Will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder and look forward to our next trip so that we can create more perfect services for you.
M jl
Suite - with View
Stayed in Aug 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 24, 2023
Very good. The front desk staff has a patient service attitude. The overall sanitary environment of the room is okay. There are bugs in the bathroom. It is cold downstairs and hot upstairs in our duplex.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and leaving a positive review. We are honored to be able to bring you comfort and beautiful memories during your stay. Only by providing more professional and attentive services and sincerely treating every guest can all hotel staff repay you for your praise and affirmation. Our development is inseparable from your long-term support and love, and we sincerely look forward to your visit again! I wish you and your family all the best and happiness every day!
Guest User
Duplex Loft (2 beds)
Stayed in Dec 2022
Family
2 review
1.0/5
Posted on Dec 17, 2022
The hotel is very bad. The construction site started at 6:30. It is very noisy. There is no internet in the room and you can't watch TV! The service is very poor and the cleaning is not clean! Surrounded by factories and construction sites, it is several kilometers away from Huafa Business! Extremely bad!
Original TextTranslated by Google
Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management. The construction site next to it is a school project. We have communicated with them many times and complained. For network problems in the room, you need to log in to your mobile phone. The number is used for verification. The front desk will also send you a check-in reminder when you check in. If you have any questions during your stay, you can contact the front desk at any time and they will deal with it as soon as possible. Find the shortcomings in the subtleties and keep the good aspects. , insufficient improvement. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
Anonymous User
Duplex Loft
Stayed in Oct 2023
Travel with friends
27 review
5.0/5
Outstanding
Posted on Nov 18, 2023
The room was very clean and the quilt was very comfortable!
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Duplex Suite
Stayed in Sep 2022
Business travelers
26 review
2.0/5
Posted on Sep 21, 2022
This apartment will make you sleepless all night. I chose this apartment because of work; I regret it extremely. There are stains on the wash basin and walls. The sofa, sheets and pillows all smelled like hair oil, which was disgusting. It was only when I was working late that day that I discovered that the bed covers had a smell; otherwise, I would have changed hotels long ago. When I went to sleep at night, the air conditioner couldn't reach the second floor and it was so hot. I went downstairs and lay on the sofa to spend the night, but I found that the sofa also smelled bad. The air conditioner is like a bomber~ It can't even do the most basic job of keeping it clean and tidy. This apartment is really terrible~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable opinions. We attach great importance to the questions you raised. We have verified them as soon as possible. Since the hotel has not been open for a long time, the photo of the wash basin you took has been verified by the hotel to be a renovated wash basin. The adhesive glue used in the basin cannot be cleaned. Our guest room bedding is changed for each guest. If you have any questions, you can communicate with the front desk in time. We will definitely solve the problem for you in time. Everyone Customers are our God. Even if you can't find a seat at that time, we will welcome you out the door in time to check you in. If you need to provide itinerary, nucleic acid declaration, etc. when you check in, it will delay your time and make you unhappy. Please understand that during the epidemic, every citizen should abide by national policies, so that you can feel at ease living in Zhuhai. Do you think this is true?
Guest User
Duplex Loft
Stayed in Dec 2023
Business travelers
46 review
5.0/5
Outstanding
Posted on Dec 17, 2023
The room is relatively comfortable
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for your strong support to Yue Yue Li Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! Wish you: smooth work and good mood every day O(∩_∩)O~
Guest User
Suite - with View
Stayed in Jul 2022
Business travelers
28 review
2.7/5
Posted on Aug 2, 2022
The design of the apartment is still a bit flawed. On the left side of the entrance is the toilet and toilet at the main entrance, and on the right is the main stove. This is a flaw in Feng Shui. The room is too large and the air conditioner does not cool the air. If the bed is placed on a small loft, the air conditioning will be even worse. It's not easy to go up. There are no windows on the double floor. The air is absolutely stagnant. There is a strong smell. The bed is not 1.8 meters as described. I woke up hot in the morning and couldn't change rooms. I asked for a table fan. Okay. The attitude of the waiter at the front desk was okay, and he came over non-stop carrying the fan. Otherwise, it would be unqualified to give it a three-point rating. I hope to improve it again!
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for choosing Yue Yue Li Hotel. We are very honored to serve you. At the same time, thank you for your valuable suggestions to us. We know that this is the greatest love and help to us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
Guest User
Suite - with View
Stayed in Jan 2023
Family
1 review
1.0/5
Posted on Jan 16, 2023
The hygiene is poor. It seems that hygiene has never been done before. The glass in the toilet is covered with pulp. The sink smells like oil smoke.
Original TextTranslated by Google
Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
Anonymous User
Light Luxury Loft Suite
Stayed in Nov 2022
Business travelers
2 review
2.5/5
Posted on Nov 26, 2022
The sound insulation is not good, it is very noisy, the service is not good, similar apartments in other locations are much more expensive, the surrounding industrial area is terrible and there is nothing, this is the most unsatisfactory hotel stay in Zhuhai.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for your timely feedback. I hope it did not affect your mood during this trip. We will strengthen the business training of our employees. We will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service. The service creates the most comfortable residence for you during your journey, and we sincerely look forward to serving you again!