Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.9
Service9.4
Cleanliness9.4
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All reviews(75)
Positive reviews(25)
Reviews with photos/video(10)
Great location(11)
Awesome stay(10)
Friendly staff(10)
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Awesome rooms(7)
Clean and tidy(5)
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Negative reviews(1)
Guest User
Cave Suite, Caldera View, Outdoor Hot Tub
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 22, 2025
Nice location and view,stuff Sophia is very helpful and friendly,we have early flights at last day and she get us a breakfast box before we go
Anonymous User
Cave Suite, Caldera View, Outdoor Hot Tub
Stayed in Mar 2025
Family
5 review
8.5/10
Very Good
Posted on Apr 17, 2025
Nice hotel with good view and location. Service was very good.
But the jacuzzi in my room did not work, the hotel could not do any help about it.
Kok Hoe Christopher
Deluxe Cliff Suite With Caldera View And Outdoor Hot Tub (for 3)
Stayed in Aug 2024
Couples
3 review
9.5/10
Amazing
Posted on Oct 5, 2024
Excellent holiday. Stayed a week and explored the island at a leisurely pace, best way with no rush. Thank you and credit to Sophie at the front desk. She is so helpful and cheery. She helped us book day excursion trips to the volcano, Oia sunset trip, rental car, airport transfer. 👍👍 Sophie. Porter & breakfast room service was the other excellent experience at this hotel. Then there is the view from our terrace & hot tub, beautiful. Room was cozy, clean & comfortable. The well maintained light color walls inside and outside this property is just amazing. Just like all of Santorini, the white buildings in the bright sun is just outstanding. Highly recommend this hotel for the best location near Fira city center for restaurants & shops. Not sure if we will visit Santorini again but if we do, will certainly return to this hotel.
6/8
Paulycll
Junior Cave Suite With Outdoor Hot Tub And Caldera View
Stayed in Oct 2024
Couples
15 review
9.0/10
Great
Posted on Nov 17, 2024
Nice clean hotel nice view good breakfast recommended
Guest User
Cliff Suite, Caldera View, Outdoor Hot Tub (for 2)
Stayed in Feb 2025
Couples
5 review
10.0/10
Outstanding
Posted on Apr 3, 2025
Staff are super nice and helpful.
Guest User
Cliff Suite, Caldera View, Outdoor Hot Tub (for 3)
Stayed in Aug 2024
Travel with friends
2 review
9.0/10
Great
Posted on Oct 6, 2024
Good location, with perfect view but hide from the crowds
Anonymous User
Junior Cave Suite With Outdoor Hot Tub And Caldera View
Stayed in Feb 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 6, 2025
Very cool place! Thank you.
EDWARD
Junior Cave Suite With Outdoor Hot Tub And Caldera View
Stayed in Sep 2023
Couples
4 review
10.0/10
Outstanding
Posted on Nov 29, 2023
Personal warm jacuzzi to see world no. 1 sunset. Excellent experience.
6/7
Guest User
Junior Cave Suite With Outdoor Hot Tub And Caldera View
Stayed in Feb 2025
Travel with friends
13 review
9.2/10
Great
Posted on Mar 31, 2025
Based on the local conditions, the hotel is pretty good. It takes more than 10 minutes to walk to the center of Fira town, and the nearby attractions are also convenient. There are many restaurants to choose from, and the breakfast provided by the owner is shown in the picture. The room faces the volcanic island. The owner's wife is very enthusiastic. Because the car cannot directly enter the front door of the hotel, she called to send someone to move the luggage. We had a flight at 6 o'clock in the morning, and she also arranged someone to help contact the driver to move the luggage and send it to the airport.
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Heigeerdeyijia
Cave Suite, Caldera View, Outdoor Hot Tub
Stayed in Feb 2025
Family
22 review
9.7/10
Amazing
Posted on Apr 3, 2025
The hotel is in a great location, facing the volcano and not far from the town center. The church is nearby and you can often hear the melodious church bells. The room is not small and well-equipped. The breakfast was delivered to the balcony of the room at a scheduled time, which was exquisite and rich. Unfortunately, there was no one at the front desk when we checked in, and it took a while for someone to come after calling. However, when we went there, it was the off-season, the whole island was in a semi-dormant state, and there were few tourists, so it was understandable. We had to go to the airport very early on the day we left the hotel, and the store also sent us a packed breakfast, which was very considerate.
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Qingqingskincaoyuan
Deluxe Cliff Suite With Caldera View And Outdoor Hot Tub (for 3)
Stayed in Feb 2025
Travel with friends
11 review
2.5/10
Posted on Mar 24, 2025
Many B&Bs and hotels are closed due to the off-season, but since they are open and can be booked, we should be prepared, right? We booked a day in advance and arrived at the hotel at around 2 pm. The workers were still cleaning the swimming pool after we checked in.
The room was sprayed with a special fragrance as soon as we entered, which made us dizzy. It was much better after opening the balcony door.
It was a bit cold to sleep at night, and there was a blanket. The air conditioner was automatic and was 26℃, but!!! This outdoor unit was just outside, like a motorcycle driving past, buzzing and not sleeping well.
It may be the off-season, and we called a taxi for 30 euros.
1 star for the service front desk and the luggage carrier (I gave a tip), 1 star for the scenery, which is really beautiful, and the town of Fira is close to the commercial street and has a good location.
For 19 years, I have lived in a place a little bit away from Santorini, like a castle, at least I can't hear the sound of the air conditioner.
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Angela
Junior Cave Suite With Outdoor Hot Tub And Caldera View
Stayed in Oct 2024
Travel with friends
24 review
9.2/10
Great
Posted on Nov 14, 2024
The room is clean and beautiful, with the sea as the window. The breakfast is served in the room and is quite rich. The spa is a little not hot enough in winter. The balcony is comfortable, and you can watch the sea, sunrise and sunset without going outside. The location is very convenient to the city center attractions. It takes 5 minutes to walk to the parking lot. It is like this here. Google map will take you to the end of a road and you need to walk 2 minutes.
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Guest User
Deluxe Cliff Suite With Caldera View And Outdoor Hot Tub (for 3)
Stayed in Mar 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 23, 2025
Very good, very good. There is a bathtub on the balcony, and someone will help clean it every day, and you can see the most beautiful sunset from the balcony. The location is also very good, very close to the town center. The service is also good. Breakfast is room service. It is also very delicious. Highly recommended, I will stay here again next time 😊
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Hongdihubilie
Cave Suite, Caldera View, Outdoor Hot Tub
Stayed in Sep 2024
Family
3 review
10.0/10
Outstanding
Posted on Oct 20, 2024
Facilities: There is a private pool at the door of each room. Although it is not the private balcony and swimming pool I thought, it is not bad. The room is fully equipped with various disposable items, and there is also a kettle. It is not easy to have these things in Greece. Since there was only one cheapest room left when I booked the room, the location is at the corner of the two rooms, which is not as good as the rooms next to it, but it does not prevent you from walking out a few steps to see the beautiful scenery.
Hygiene: The room is very clean and the swimming pool is also clean.
Environment: The hotel on the cliff has beautiful scenery. It takes about 15 minutes to walk through the main road and small road after getting off the bus. The taxi can go to the small road at the back door of the hotel, and it only takes 2 minutes to walk in.
Service: The front desk and the waiter are very enthusiastic. Although our English is not good and we can only communicate with the translator, we said that we would leave by plane at 8:30 the next morning and needed a taxi. The front desk immediately booked a taxi at 6:45 the next morning and arranged for the waiter to help us take our luggage out. The service was very thoughtful. Because we missed breakfast that day, we were given some airplane meals. We needed water after going out, so we told the front desk and they immediately sent two bottles of water to the room. It was a pity that we didn't use a bottle of water and were not allowed to return it.
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6/7
Guest User
Cave Suite, Caldera View, Outdoor Hot Tub
Stayed in May 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jun 5, 2024
The staff is friendly and kind. The room is very clean and has plenty of space. There is no problem with humidity even in the cave hut. The bathroom facilities are also very tidy and new.
The small jacuzzi in the room is also cleaned by staff every day.
My husband injured his foot, and the staff allowed us to stay at the hotel until 12:30 before checking out. They also specially arranged for staff to check our luggage for us ❤️