Hilton Garden Inn Zhuhai Hengqin

Hilton Garden Inn Zhuhai Hengqin Reviews

Hilton Garden Inn Zhuhai Hengqin

No. 398 Houpu Avenue, Hengqin, Xiangzhou District, Zhuhai, Guangdong, ChinaSee Hotel Details
Hilton Garden Inn Zhuhai Hengqin
Hilton Garden Inn Zhuhai HengqinHilton Garden Inn Zhuhai HengqinHilton Garden Inn Zhuhai Hengqin
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Guest Reviews

9.2/10
Very Good
3400 review
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(3400)
Positive reviews(3327)
Reviews with photos/video(888)
Friendly front desk staff(483)
Delicious breakfast(388)
Perfect for kids(211)
Offers pick-up/drop-offs(145)
Clean pool(123)
Great swimming pool(123)
Children's amenities available(30)
Negative reviews(73)
Hangry
Twin Guest Room
Stayed in Sep 2024
Family
4 review
10/10
Outstanding
Posted on Oct 13, 2024
The hotel is good. Receptionist Amy and M&H provide good service. Thanks restaurant give restaurant is the gift to my son.
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Smartcanuck
King Guest Room
Stayed in Apr 2024
Family
32 review
8.5/10
Very Good
Posted on May 19, 2024
Photos show an upgraded room! Excellent service and care from staff. We were welcomed and take care by Ms. Nina Li and Ms. Amy who checked us in. We were also upgraded to a nicer room so the photos are not of the original room. Amenities- Pool was excellent, with nice loungers, towels and hair dryers. But it was closed in the afternoon until 5:00pm. That’s too long for cleaning. The pool staff were not at counter but they were next to pool. Pool area didn’t have water available for drinking. Gym was nice enough and spacious but equipment was lacking Service- attentive, responsive and thoughtful . Ms. Li was able to speak Cantonese which was necessary and helped the check in process. When we requested two extra pillows they gave us choices and offered other options when it wasn’t available. Room was clean and bed was soft. Pillows and robes were fluffy but Washroom plumbing had a funny smell, Breakfast bacon could be better but sausages were ok. Whole wheat bread was very fresh but toaster doesn’t totally work (you need to stop the toasting manually. No one helped us with our luggage when we arrived , but the staff did offer to help later in the evening when we were returning from dinner but it was too late. Check out is on 5th floor but more signage and having more staff on first floor would be better. You can drive to Henqin port easily the area doesn’t have much traffic. Overall the hotel is good value for money if you like swimming and the service was good.
6/7
Response from Property: Thank you for your review of Hilton Garden Inn Zhuhai Hengqin. We always strive to ensure that our guests have an unforgettable stay. We all pay attention to the needs of each guest. The hotel provides fresh, delicious and healthy breakfast every day. The room is equipped with a 49-inch Samsung LCD TV and free WiFi, with an intelligent light control system and ergonomic chairs. High-end bathroom products and a king-size bed equipped with a "Serta Prefect Sleeper" mattress ensure you an unforgettable and high-quality comfortable experience. The hotel also has a 24-hour convenience store, self-service laundry room, gym and indoor swimming pool. Thank you for your feedback on our services, which encourages us to continuously improve our service quality. We sincerely thank you for your stay, and we look forward to having you visit Hilton Garden Inn Zhuhai Hengqin again.
Guest User
King Guest Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 31, 2024
Susan Olivia非常Nice。
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Guest User
King Guest Room
Stayed in Mar 2025
Family
10 review
8.5/10
Very Good
Posted on Jul 15, 2025
location is quite far, but driving is ok
Response from Property: 感謝您提供點評。我們很抱歉您的酒店沒有達到您的期望。我們很重視您的意見，並會與團隊成員分享。我們一直努力確保為客人帶來難忘的入住體驗。若您下一次再到我們所在的地區，希望您能再給我們一個機會，讓我們向您展示我們更好的服務。我們真誠的感謝您的入住，也萬分榮幸的期待您能再次光臨珠海橫琴希爾頓花園酒店。
Jiaerduoniailvete
Twin Guest Room
Stayed in Jul 2024
Family
2 review
10/10
Outstanding
Posted on Aug 4, 2024
JACKY
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Jeffrey Tsang 16
King Guest Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 20, 2025
Hotel room is big enough for family
Response from Property: 尊敬的賓客，感謝您選擇珠海橫琴希爾頓花園酒店，並佔用您寶貴的時間為我們留下珍貴的評論。酒店一直努力確保為客人帶來難忘的入住體驗。在旅行中能夠為您營造一份意外的驚喜，一份温馨的回憶，我們倍感欣慰。感謝您對酒店的認可，得知您的好評，大家備受鼓舞。我們期待着您再次回來！
Guest User
King Guest Room
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 29, 2024
Susan Olivia Auden very good service
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
PookieSP
Twin Guest Room
Stayed in Jul 2024
Business traveler
39 review
10/10
Outstanding
Posted on Aug 22, 2024
Good service, nice staff, near hengqin innovative center
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Jinlilemei
Twin Guest Room
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 29, 2024
Susan very nice and good to child.
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Guest User
Twin Guest Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 4, 2025
Susan jacky very nice
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Zxln
Twin Guest Room
Stayed in Sep 2024
Family
15 review
10/10
Outstanding
Posted on Oct 12, 2024
Susan aiden jacky are good to child thank you
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
香香媽媽
Twin Guest Room
Stayed in May 2025
Family
17 review
10/10
Outstanding
Posted on Jul 1, 2025
Vicky very good
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Guest User
Panoramic Double Room
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 15, 2024
Rachel and amy good and very helpful we will return back
Response from Property: 尊敬的賓客，感謝您選擇珠海橫琴希爾頓花園酒店，並佔用您寶貴的時間為我們留下珍貴的評論。酒店一直努力確保為客人帶來難忘的入住體驗。在旅行中能夠為您營造一份意外的驚喜，一份温馨的回憶，我們倍感欣慰。感謝您對酒店的認可，得知您的好評，大家備受鼓舞。我們期待着您再次回來！
Guest User
King Guest Room
Stayed in Jan 2025
Business traveler
10 review
10/10
Outstanding
Posted on Feb 23, 2025
Susan smile and graceful
Response from Property: 尊敬的賓客，感謝您選擇珠海橫琴希爾頓花園酒店，並佔用您寶貴的時間為我們留下珍貴的評論。酒店一直努力確保為客人帶來難忘的入住體驗。在旅行中能夠為您營造一份意外的驚喜，一份温馨的回憶，我們倍感欣慰。感謝您對酒店的認可，得知您的好評，大家備受鼓舞。我們期待着您再次回來！
Guest User
King Guest Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 23, 2024
Susan berry are very helpful!
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！