Berman Hotel (Zhuhai Jinwan Huafa Shangdu Branch) Guest Reviews
4.6/5
Very Good
305 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(305)
Positive reviews(297)
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Friendly front desk staff(61)
Convenient parking(42)
Delicious breakfast(19)
Convenient for shopping(17)
Well decorated(13)
Well designed(8)
Good Internet(7)
Close to airport(7)
Negative reviews(8)
Guest User
Superior Queen Room
Stayed in Oct 2024
Travel with friends
2 review
3.7/5
Posted on Oct 20, 2024
The Berman Hotel is a brand hotel that is very hygienic. The ladies at the front desk are also very gentle and patient. Parking is also very convenient. There are many places to eat in the surroundings. I am very satisfied with the check-in experience. The lobby is large, the environment is very good, the front desk service is good, and the check-in is good. Fast, the room is well-equipped, the bed is very comfortable, and the room is upgraded for free, which is great!
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Response from Property: 尊敬的賓客,再一次感謝親對柏曼的支持,柏曼酒店提供免費停車,周邊美食遍地,不僅有風景開闊的公園,還有電影院,圖書館,免費籃球場等設施建築,希望您在旅行途中永遠記得有柏曼陪伴在你的身邊,我們時刻準備着再次為親服務。
Response from Property: 尊敬賓客,您好,感謝您對酒店的入住,在入住過程中沒有達到您的期望,根據您反饋的問題,我們會努力提高整體產品,對於您在本酒店入住期間的經歷,我們深表歉意,您的寶貴意見對我們非常重要,我們藉此機會重新審視服務標準,希望下次旅行能再次選擇我們酒店,以便我們有機會為您提高服務的標準與設施,希望您能看到我們的努力和進步,期待您的再次光臨!
Response from Property: 酒店回覆:尊敬的賓客您好,非常感謝您入住我們酒店,同時也很抱歉本次的入住沒有給您帶來一個美好的體驗,航展期間價格都是統一審核的,並提前給您説明瞭,您確定回覆續住才給您留房的, 我們前台有24小時服務管家您有任何問題都可以第一時間聯繫服務管家哦。再次您説聲抱歉,同時也感謝您的反饋與支持,祝您生活愉快!