PALACE HOTELS ((hengzhou High Speed Rail East Station Branch)

PALACE HOTELS ((hengzhou High Speed Rail East Station Branch) Reviews

PALACE HOTELS ((hengzhou High Speed Rail East Station Branch)

Building 3, China Resources Land New Era Plaza, Guancheng Hui District, Zhengzhou, Henan, ChinaSee Hotel Details
PALACE HOTELS ((hengzhou High Speed Rail East Station Branch)
PALACE HOTELS ((hengzhou High Speed Rail East Station Branch)PALACE HOTELS ((hengzhou High Speed Rail East Station Branch)PALACE HOTELS ((hengzhou High Speed Rail East Station Branch)
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1 night

Guest Reviews

9.7/10
Excellent
1117 review
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1117)
Positive reviews(1107)
Reviews with photos/video(318)
Friendly front desk staff(111)
Easy to get around(95)
Delicious breakfast(70)
Close to train station(45)
Perfect for business trips(41)
Would stay again(36)
Good audiovisual experience(10)
Tasty restaurant(8)
Negative reviews(10)
Comer the roamer
Superior Queen Room
Stayed in Apr 2025
Solo traveler
64 review
9.0/10
Great
Posted on Jun 2, 2025
I should have paid more attention to the smoking and non-smoking options, the smell was the first thing I noticed. The room was great, comfortable, and worth the stay. The gym is a treadmill and stationary bike, not exactly what a Mr. Olympia like myself was hoping for in the end. The breakfast options are very Chinese-centric. The front desk was unable to help me hire a driver for a return trip to the Shaolin Temple. The complex is also a strange congregation of like 18 different hotels.
Response from Property: 【免費迷你吧-茶π/純凈水/維C】親愛的賓客,您好!感謝您下榻朗麗茲酒店!酒店地處城市高鐵站商圈,周邊風景優美,交通便利,您看到的窗外景正是我們都在期待的建設中的胖東來鄭州店,一步之遙,未來更美好,酒店內提供早上7:00-10:00的營養早餐,有河南本地特色胡辣湯,現炸小油條,也有咖啡牛奶烤麪包等多種選擇,酒店客房全樓層禁煙,24小時自助健身房與洗衣房相通,洗衣的同時可以輕運動一下,讓等候的時間不再單調,我們祝願每一位賓客都能在朗麗茲度過美好的時光,祝您旅途愉快,萬事順心!
Jules13747
Queen Room
Stayed in Aug 2024
Couple
3 review
10/10
Outstanding
Posted on Sep 4, 2024
Nice robots! Helpful and kind service! Good location as well near the east railway station!
Response from Property: 尊敬的客人:您好!很開心您能夠住的滿意,朗麗茲位於高鐵東站商圈,周邊交通便利,靠近一號線博學路站地鐵口,生活設施配套,樓下有快遞驛站,美食廣場以及24小時便利店,酒店擁有24小時的自助洗衣健身房,希望能夠給您提供更多的便利,期待您的再次下榻哦!祝您在鄭州玩得開心!
Ruru22
2-bed Room With City View
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 20, 2025
Perfect hotel for those looking to explore Zhengzhou after a long flight. The hotel location has amazing transport links. Friendly and welcoming staff who are patient with foreigners that can only speak limited Chinese. 小赵 was particularly helpful and attentive, even offering a free car service to the high speed rail upon our departure. Great range of different breakfasts that suit both Chinese and Westerners. Fried eggs, dumplings, chips, toast and many delicious Chinese dishes. Super clean rooms, with great facilities and thoughtful accessories. Good views of the city at night and there is even an ambient rain room mood mode, that we loved 😂 Perfect 👍
Response from Property: 尊敬的客人您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
Paul SHE
Superior Queen Room
Stayed in Jul 2024
Business traveler
213 review
9.0/10
Great
Posted on Aug 25, 2024
a very good hotel with new decorations and very neat to the high speed train station
Response from Property: 尊敬的客人:您好!感謝您的分享,您的滿意是我們的追求,“有品位,很貼心”是眾多顧客選擇我們的理由,期待您的再次下榻,祝您旅途愉快!
Tong Fong
Superior Queen Room
Stayed in Apr 2024
Business traveler
7 review
10/10
Outstanding
Posted on May 19, 2024
Very good hotel with top rated facilities. Everything feels luxurious and it is a very comfortable stay. High recommended for business traveller, especially when it is just 10 mins ride to the high speed train station. Free transfer between hotel and station.
Response from Property: 尊敬的客人:您好!很開心朗麗茲能夠給您帶來不錯的入住體驗。酒店房間按照高檔酒店建造,擁有小機器人送餐服務,全智能客控系統,配有藍牙音響,可調温毛巾加熱桿,智能馬桶,自動窗簾等,飄窗沙發、小茶桌布局,寬敞精緻,舒適整潔;有朋自遠方來,不亦樂乎,相信有我們可愛的顧客的支持,我們會越來越好,期待我們更美好的相遇!
Alvin TM Chong
2-bed Room
Stayed in Sep 2024
Business traveler
6 review
10/10
Outstanding
Posted on Dec 30, 2024
Great fantastic hotel, I will definitely stay again!
Response from Property: 尊敬的客人:您好!客户的滿意是我們不懈的追求,酒店位置不僅靠近高鐵東站東廣場,房間還擁有高樓層的城景視野,來到朗麗茲就是來到了您“旅途中的家”期待您的再次下榻哦,祝您旅途愉快!
Jamie 787-G63
Superior Queen Room
Stayed in Jul 2024
Business traveler
17 review
8.0/10
Very Good
Posted on Oct 11, 2024
Clean good price close to railway station.
Response from Property: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Superior Queen Room
Stayed in Dec 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jan 6, 2025
设施:ok 卫生:ok 环境:ok 服务:ok
Response from Property: 尊敬的客人:您好 !非常感謝您的入住與建議!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,熱切期待您的再次光臨!
Guest User
Superior Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 16, 2025
Satisfied with the room👍 Clean and hygienic Service: enthusiastic Environment: good Facilities: good
Original TextTranslated by Google
Response from Property: [Free mini bar & self-service laundry & Henan specialty spicy soup & walking distance to the East High-speed Railway Station] Dear guests, hello! Thank you for staying at the Royal Liz Zhengzhou High-speed Railway East Station Hotel! The hotel is located in the city's high-speed railway station business district, with convenient transportation around it. It is within walking distance of the Henan specialty Xinyang restaurant and the global headquarters of Mixue Ice City. Some of the vegetable raw materials in the hotel's Ritz breakfast restaurant come from its own farm, with traceable sources, natural and healthy. The high-rise elevator originally had 4 elevators to reach the hotel. The hotel is now trial-running a high-speed elevator that only reaches the 26th to 28th floors of the hotel. Thank you very much for your feedback. We wish every guest to have a good time at Royal Liz, and look forward to your visit again. Wish you all the best!
Guest User
Superior Queen Room
Stayed in Jun 2025
Traveling with friends
16 review
10/10
Outstanding
Posted on Jul 4, 2025
This is the second time I booked this hotel. The room is very good, clean and tidy. It is very close to Zhengzhou East Station and Mixue Ice City Headquarters. The attitude of the hotel front desk staff is also very good. Overall, it is highly recommended.
Original TextTranslated by Google
Response from Property: [Walking distance to Zhengzhou East Station & large bay window balcony & city night view & Ritz buffet breakfast restaurant] Dear guests, hello! Thank you for staying at Royal Ritz Hotel! The hotel provides hardware facilities such as "shared lobby, music room, buffet restaurant, gym, laundry room" and the service concept of "whole-hearted service" to allow customers to enjoy an extraordinary accommodation experience during their journey and start a wonderful journey. I wish every guest a good time at Royal Ritz, and look forward to your visit again. I wish you all the best!
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
7 review
10/10
Outstanding
Posted on May 25, 2025
The hotel is clean and hygienic, with a wide variety of breakfast options. It is convenient to the East Station. The staff are also very active and enthusiastic. I will choose this place next time.
Original TextTranslated by Google
Response from Property: 【24h Butler Service & Near Mixue Ice City Global Headquarters & Spring Flower Tea】Dear guest: Hello, thank you for choosing to stay at the Royal Plaza Hotel. The hotel is located in the high-speed rail east station business district, surrounded by convenient leisure centers. Little Litchi is online 24 hours a day, and we will try our best to meet your needs as soon as possible. The hotel currently provides free mineral water, small drinks, coffee, tea bags, 24-hour luggage storage for every guest. The hotel is equipped with disposable razors, disposable earplugs, disposable toilet mats, and self-service laundry rooms. We have been committed to providing every customer with home-like warmth and convenience! Looking forward to meeting you next time.
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
9 review
9.7/10
Amazing
Posted on May 16, 2025
The hotel is nice, the facilities are detailed, clean and hygienic, and disposable paper cups are prepared separately for coffee cups. The disposable paper towels are of good quality. I stayed here for three or four days. A small suggestion: when we boil the kettle and pour water, it is easy to spill water, and it always spills on the floor.
Original TextTranslated by Google
Response from Property: 【近地鐵口&24h管家服務&助眠音響&智能馬桶】尊敬的客人您好,小麗茲非常榮幸能夠得到您的認可!酒店房間按照高檔酒店建造,擁有小機器人送餐服務,全智能客控系統,配有藍牙音響,可調温毛巾加熱桿,智能馬桶,自動窗簾等,飄窗沙發、小茶桌布局,寬敞精緻,舒適整潔;在這個春意盎然的季節裏,小麗茲願您盡享生活的悠然!
Guest User
Superior Queen Room
Stayed in Jun 2025
Business traveler
9 review
10/10
Outstanding
Posted on Jul 4, 2025
The front desk service was very good and the room was clean
Original TextTranslated by Google
Response from Property: [Free mini bar & self-service laundry & Henan specialty spicy soup & walking distance to the East High-speed Railway Station] Dear guests, hello! Thank you for staying at the Royal Plaza Hotel! We are very encouraged by your satisfactory stay experience. Royal Plaza Hotel is located in the city's high-speed railway station business district, with convenient transportation around it. It is within walking distance of the Henan specialty Xinyang restaurant and the Mixue Ice City Global Headquarters Store. Some of the vegetable raw materials in the hotel's Ritz breakfast restaurant come from its own farm, with traceable sources, natural and healthy. We wish every guest a good time at Royal Plaza, and look forward to your visit again. Wish you all the best!
Guest User
2-bed Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on May 1, 2025
The hotel is very good! Especially the service, the staff are warm and thoughtful, especially thanks to the lady at the front desk. The hotel facilities are complete and comfortable, very new, and the breakfast is also good. Recommended to stay!
Original TextTranslated by Google
Response from Property: [Dry and wet separation in the bathroom & HD projection TV & free luggage storage & large bay window balcony] Thousands of words cannot match your recognition. Thank you for your support of the Royal Plaza Hotel! The hotel has a superior geographical location and convenient transportation for travel and shopping. Your recognition of our daily work is the greatest encouragement to us! The hotel is committed to making your "home on the journey" warm, safe and comfortable, meeting more levels of requirements. The hotel provides self-service laundry, free coffee, free luggage storage, no deposit and other thoughtful services. Looking forward to your visit again with your friends!
Guest User
2-bed Room
Stayed in Mar 2025
Family
27 review
10/10
Outstanding
Posted on May 9, 2025
This is the second time I stayed here. This time I stayed in the Ritz twin room. Although the room is a little smaller than the last time, it is very exquisite and has a high-end feel. The children like it very much. It is rated as the most high-end hotel during this trip. It is really close to the high-speed rail station. The customer service is very enthusiastic and breakfast is also provided for the children. I will stay here again when I come to Zhengzhou next time.
Original TextTranslated by Google
Response from Property: [Value-added services & large castable TV & warm reception] Dear customers, hello! Thank you very much for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. The hotel provides tea bags, coffee, beverages, mineral water, other masks, mouthwash, steam eye masks, brown sugar ginger tea, nursing kits, sewing kits, rubber bands, nail clippers, disposable toilet seats, disinfectant wipes, etc. are also available at the front desk at any time. The hotel provides free luggage storage, no deposit and other thoughtful services. Whether it is a business trip or a parent-child trip, it will be a good choice for you!