InterContinental Zhengzhou

服務各方面都很好 房間也很不錯 非常舒適

乾淨衞生，工作人員SiSi Beryi服務熱情！

位置好，設施好，都非常的不錯，推薦

The location is really good, close to the station, and there is a shopping mall downstairs, which is very convenient for eating and shopping. Marvin and Beryl also introduced the hotel very considerately. I like the hotel's small bags very much. The interior of the hotel is also designed by the new InterContinental, and it is very comfortable overall. It is recommended for business and personal travel.

Not recommended, not worth the price.

The room is relatively new and it is currently one of the better hotels in Zhengzhou. The price is average among the intercontinental floor prices in the country. The upgrade was quite sincere and gave me a small suite of 70 square meters. The disadvantage is that the suites have no features, and there are no views from the guest rooms and executive lounge. There is a lot of traffic jam near Erqi Square, which is not very friendly to drivers. The first round of minibar is free, which is good, and makes up for the lack of a lounge. But the service is a mess. I have stayed in dozens of InterContinental hotels across the country and got the InterContinental Diamond Ambassador Card (40N). I have never heard of a hotel deposit taking so many days to be refunded. The lounge staff couldn't tell the difference between pre-authorization and consumption. The credit card used for deposits has reached the repayment date, and the deposit has not been refunded. It is really ridiculous. To borrow an umbrella from the concierge on the first floor, you have to pay a deposit of 100 yuan to your personal account, and the umbrellas provided cannot be closed. I forgot about the turndown service on the first day. In addition, the curtains in the room were poor in shading, and even though the engineering department repaired them, they still could not solve the problem. Everything else is fine, but the most lacking thing right now is service.