Pinzun International Hotel (Ganzhou District Zhangye West Station) Reviews

Response from Property: Dear guest,Thank you so much for your wonderful review and enthusiastic recommendation! We are deeply honored to have added a splash of color to your journey.You mentioned that our hotel enjoys a great location, being close to a large supermarket and various local restaurants, which indeed provides great convenience to our guests. We are also delighted that you appreciate our smart room control system, though it currently mainly supports Chinese operation. We will strive to introduce more language options in the future to meet the needs of more guests.Regarding the smart bidet you mentioned, we are glad that you like this innovative facility, which aims to provide you with a more comfortable and convenient stay.Lastly, your praise for our staff is truly encouraging. We always strive to provide our guests with the most enthusiastic and attentive service.Thank you again for your visit and valuable feedback. We look forward to your next visit and continue to create an unforgettable stay for you!Wish you all the best and a happy life!Best regards,Hotel staff

Response from Property: 【❤Warm and thoughtful service❤Delicious breakfast】I am really excited to see the simple and profound praise from my family, and they also recognize our service so much. We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every family member. Pinzun International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the family is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.

Response from Property: 【❤熱情服務周到❤美味早餐】看到家人簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務 。我們求為每位客官提供最為貼心細緻的服務， 為每位家人帶來超值的體驗。品尊國際酒店是一個富有年輕活力的酒店， 以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。家人的鼓勵是對酒店最大的支持和鼓勵， 我們會用心服務好每一位家人， 期待和您的下次相遇

Response from Property: ❤Warm and thoughtful service❤Delicious breakfast】It is really exciting to see the simple and profound praise from the family, and they also recognize our service so much. We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every family member. Pinzun International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the family is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.

Response from Property: 【❤Warm and thoughtful service❤Delicious breakfast】It is really exciting to see the simple and profound praise from the family, and they also recognize our service so much. We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every family. Pinzun International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the family is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time!

Response from Property: 【❤Free small gift upon check-in❤High cost performance】Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.

Response from Property: 尊敬的賓客：您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着，歡迎您隨時回來。

Response from Property: 尊敬的賓客：您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着，歡迎您隨時回來。

Response from Property: ❤熱情服務周到❤美味早餐】看到家人簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務 。我們求為每位客官提供最為貼心細緻的服務， 為每位家人帶來超值的體驗。品尊國際酒店是一個富有年輕活力的酒店， 以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。家人的鼓勵是對酒店最大的支持和鼓勵， 我們會用心服務好每一位家人， 期待和您的下次相遇

Response from Property: 【❤熱情服務周到❤美味早餐】看到家人簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務 。我們求為每位客官提供最為貼心細緻的服務， 為每位家人帶來超值的體驗。品尊國際酒店是一個富有年輕活力的酒店， 以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。家人的鼓勵是對酒店最大的支持和鼓勵， 我們會用心服務好每一位家人， 期待和您的下次相遇

Response from Property: Dear guest, thank you very much for choosing our hotel and taking the time to leave a review. Your feedback is very important to us. Regarding the hotel location and surrounding environment you mentioned, we are glad to know that you are satisfied with it. Indeed, our hotel is located in a bustling downtown area with abundant dining options, ranging from local snacks to international cuisine, aiming to provide guests with a convenient and comfortable living experience. Regarding room facilities, we are proud of the spaciousness and complete facilities of our new hotel. Regarding the location of the washbasin, we are deeply sorry for the inconvenience caused to you. Your suggestion is very pertinent. We have recorded this matter and will evaluate possible solutions as soon as possible, such as adding baffles, etc., to ensure that each guest's stay experience is more perfect. We sincerely apologize for our failure to respond to guests' feedback in a timely manner and promise to continue to optimize our service processes. As for service, we noticed the attitude issues you mentioned about the front desk staff and the failure to receive welcome fruits and scenic spot tickets. This clearly fell short of the service standards we have always pursued, and we deeply regret this. We will immediately retrain the front desk service team to emphasize a warm and thoughtful service attitude and ensure that all promised gifts and services can be accurately provided to guests. Thank you again for your valuable feedback. Your satisfaction is the driving force for our continuous progress. We hope that our services will win more recognition and satisfaction from you in the days to come. I wish you a happy life and look forward to serving you again!

Response from Property: [❤Warm and considerate service❤Delicious breakfast] Dear guests: Hello! It's really exciting to see my family's simple but profound praise, and they also recognize our service so much. We strive to provide the most considerate and meticulous services to every guest and bring a value-for-money experience to every family member. Pinzun International Hotel is a young and energetic hotel that shows its unique charm to guests with its simple style and warm and considerate service. Encouragement from family members is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time!

Response from Property: Dear guest, thank you very much for your comprehensive and positive evaluation of our hotel. Your satisfaction is our greatest honor and motivation. Regarding facilities, we are happy to hear that you were satisfied with our laundry service. We have been committed to providing guests with convenient living facilities to make your journey more relaxed and enjoyable. Regarding hygiene, we are very pleased to receive your approval. The efforts and attentiveness of the cleaning team have been recognized by you, especially the attitude of the cleaning aunts. We will convey your praise to them and encourage them to continue to maintain high standards of cleaning services. As for welcome fruits, we carefully select fresh fruits to provide guests with warmth and surprise. We are glad that you like this idea. Your satisfaction is our greatest achievement. Regarding the service of late check-out until 15:00 depending on room availability, we are happy to be able to flexibly meet your needs and make your stay more comfortable and worry-free. Finally, we are deeply honored by the recognition of the overall service. Your satisfaction is the source of motivation for our continuous pursuit of excellent service. Thank you again for your valuable feedback and we look forward to our services continuing to bring you pleasure and satisfaction in the days to come. I wish you a happy life and look forward to serving you again!

Response from Property: 【❤入住贈送小禮品❤性價比很高】尊敬的賓客 : 您好！ 非常感謝您對酒店的支持和各方面的認可， 我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗， 看到您的滿意和肯定， 我們真的是非常的感動， 我 們會繼續努力時刻準備着您隨時回來。