Lot 60654, Jalan Dato Isaac, Kampung Dalam Bata, Kuala Terengganu, Terengganu, 20000, MalaysiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
DJ Citi Plaza Hotel & Suites Guest Reviews
4.5/5
Great
207 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(207)
Positive reviews(203)
Reviews with photos/video(56)
Convenient location(16)
Awesome amenities(13)
Great value for money(10)
Convenient parking(10)
Located downtown(8)
Perfect for families(7)
Loved the view(6)
Friendly front desk staff(5)
Negative reviews(4)
Guest User
Premier Standard
Stayed in Jan 2025
Couples
1 review
3.7/5
Posted on Feb 28, 2025
I chose this hotel because the hotel i usually booked was fully occupied. Location wise in town, but no quite central. I am happy they fulfilled my request for upper floors with a nice view. My room was at the 6th and we had beautiful drawbridge view. Room was very clean with basic amenities.
Pros:
- Modern design, clean room
- Beautiful view
- Cantek Sekali cafe is just across the street. Must try!
- Friendly staff. Thank you for capturing nice photos of us :)
- Complimentary caramel salted cofee/ teh tarik for certain time at lounge area
Cons:
- Limited parking on first come first serve basis
- OKU parking was misused by guests because of the lack of parking space
- No hair dryer
- No TV channel, unless you have your own Netflix account and etc.
- No breakfast. They literally have no kitchen. You have to plan your meals.
- Location can be a bit confusing
Guest User
Family Plus
Stayed in Jan 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 7, 2025
Recommend. Terbaik. Berbaloi. Staff reply wasup pun bagus & mesra cuma masa check in staff macam lecturer semak assignment dgn serius.
AiniZ
Premier Standard
Stayed in Dec 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jan 25, 2025
I recently stayed at DJ Citi Plaza Hotel & Suites for a business trip and overall, it was a great experience. The check-in was smooth and quick. The front desk staff were friendly and welcoming. The staff were excellent throughout my stay. Everyone from housekeeping to the F&B were polite, attentive, and eager to assist. Especially to en. Rohaizan. He was very good in assisting me & the rest. Thank you so much again.
Response from Property: Thank you for your wonderful review! We're so glad to hear that your business trip was made more enjoyable by your experience at DJ Citi Plaza Hotel & Suites. It's great to know that the check-in process was smooth and that our staff, especially En. Rohaizan, made such a positive impact on your stay. We’ll be sure to share your kind words with him and the rest of the team. We truly appreciate your feedback, and we hope to welcome you back soon for another excellent and memorable stay!
Cantik
Premier Standard
Stayed in Dec 2024
Couples
8 review
4.7/5
Amazing
Posted on Jan 15, 2025
Recommended! Friendly staff ! Nice view ! They also able to make it last minute suprise within one day . Thank you very much . Value to stay heere . I
Response from Property: Thank you for your kind recommendation! We’re so glad to hear that our friendly staff and beautiful view helped make your stay memorable. It’s great that we could assist with your last-minute surprise – we’re always happy to go the extra mile for our guests. We truly appreciate your feedback and hope to welcome you back for another wonderful stay soon!
Zuhry Ali
Premier Standard
Stayed in Nov 2024
Business travelers
28 review
4.0/5
Very Good
Posted on Dec 18, 2024
Reception service is good, got free room upgrade with drawvridge view.. room was nice and value for money
Response from Property: Thank you for your wonderful review! We’re so happy to hear that you had a positive experience with our reception service and enjoyed your free room upgrade with the beautiful drawbridge view. It’s great to know that you found the room comfortable and the stay value for money. We are hoping to welcome you again near the future for another memorable experience!
aida
Premier Standard
Stayed in Nov 2024
Family
2 review
4.2/5
Very Good
Posted on Jan 1, 2025
location& view very good... room quite small but d shower was nice.. no iron&board in room..
Response from Property: Thank you so much for your honest review! We are thrilled to hear that the view makes your stay more enjoyable! Regarding the size of the room, we does have a family room which is bigger than normal room. As for the iron and iron board, you may request at the front desk by leaving a deposit which is refundable upon check out! We are hoping to make your next stay more memorable and enjoyable.
Amirul_Farhan
Premier Standard
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 16, 2025
room is spacious...filled with basic amenities...ada fridge..the best thing equipped with smart tv...friendly staff..good location..near to pasar payang...affordable price..definitely will come back again...really worth it...
Response from Property: Thank you so much for your thoughtful review! We’re delighted to hear that you enjoyed the spacious room, the smart TV, and the friendly service. It’s great to know that our location and affordability met your expectations. We truly appreciate your kind words and are thrilled to hear that you plan to return. We look forward to welcoming you back for another wonderful stay!
Guest User
Deluxe Triple
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
nice hotel i love this hotel nice view tqsm i give 5star for citi plaza hotel
Response from Property: Thank you so much for your glowing 5-star review! We’re thrilled to hear that you loved your stay and enjoyed the view. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We can’t wait to welcome you back to have another memorable stay!
Adnoor
Standard Family
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 13, 2024
1. We can see drawbridge from our room.
2. Parking provided but limited. First come first served.
3. Nasi dagang warisan maktok is the nearest warung for breakfast.
4. For lunch, the nearest is nasi ayam penyet zulkifli & Cantek Sekali Cafe for dessert.
5. Iron station located for each level.
6. Walking distance to dataran shah bandar & pasar payang (700m).
Response from Property: Dear Noor Adilah,Thank you for sharing such a detailed review! We're delighted to hear you enjoyed the view of the drawbridge from your room and appreciated the nearby dining options. It's also great to know that the hotel's amenities like the iron stations and proximity to local attractions like Dataran Shah Bandar and Pasar Payang enhanced your stay. Regarding parking, we do appreciate your understanding that it's on a first-come, first-served basis, and we will continue to explore ways to improve the experience. We hope to welcome you back soon for another great stay!Best regardsShidaGuest service, DJ Citi Plaza Hotel & Suites
nurul marzuki
Family Plus
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 25, 2025
this is a new hotel with superb amenities. we are pleased with the service and family room type is very convenient for us. definitely will come and stay again.
Response from Property: Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our new hotel, the amenities, and the convenience of our family room. It’s fantastic to know that our service made your stay more enjoyable. We look forward to welcoming you back for another memorable stay in the future!
kai
Premier Standard
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Dec 4, 2024
Nice location, friendly staff.. Got parking space too. Overall ok.
Response from Property: Thank you for your feedback. We’re glad to hear you appreciated our location, friendly staff, and the convenience of parking. We always strive to provide a positive experience for our guests and appreciate your input. We hope to welcome you back in the future!
Guest User
Deluxe Triple
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
It was so nice to stay here while I am traveling in Kuala Terengganu. The location was great to walk around the city area, China Town. And the hotel was very clean so I really enjoyed staying here.
Response from Property: Dear Sir/Madam,Thank you for your wonderful review! We're so glad to hear that you enjoyed your stay and found our location convenient for exploring Kuala Terengganu and China Town. It's great to know that you appreciated the cleanliness of our hotel — we take pride in maintaining a comfortable environment for our guests. We hope to welcome you back on your next visit to the city! Safe travels!Best regardsShidaGuest service, DJ Citi Plaza Hotel & Suites
Shira Azim
Deluxe Triple
Stayed in Oct 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Great stay and strategic locations. The rate is reasonable.
Response from Property: Dear Shira,Thank you for your wonderful review! We're so happy to hear that you had a great stay and found our location to be strategic. It's also great to know that you felt the rates were reasonable. We appreciate your feedback and look forward to hosting you again soon!Best regardsShidaGuest Service, DJ Citi Plaza Hotel & Suites
SWTham
Plaza Suite
Stayed in Jul 2024
Family
5 review
4.0/5
Very Good
Posted on Sep 3, 2024
This is a simple basic hotel. The hotel is new so everything is clean and new. Overall, the hotel is in town centre, walking distance to all attraction. Love the abilities of family rooms which most hotel dont offer. We will keep this hotel in our to go hotel if we are to travel to KT again. Staff are extremely helpful. Downside is on the housekeeping, they dont make up your room unless your request for it. We book a room for 4, amenities provided in the toilet, bottle water and coffee is only for two.
Response from Property: Dear SWTham,Thank you for your thoughtful review! We’re glad you enjoyed your stay and appreciated our central location and family room options. It’s wonderful to hear that our staff made a positive impression on you! We appreciate your feedback about housekeeping and amenities. Your comments help us improve, and we’ll certainly look into providing more convenience for our guests. We look forward to welcoming you back on your next visit to KT! Safe travels! 🌟Best regardsShidaGuest Service, DJ Citi Plaza Hotel & Suites
Nursyahidah Azmi
Standard Family
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Sep 1, 2024
First time stay sini dtg ngan family. Hotel best, dapat view jabatan angkat. Bilik and toilet bersih.. cuma bilik x berapa nak luas sikit. Overall hotel best and very recommended👍 insyaAllah, next time dtg terengganu boleh dtg lagi
Response from Property: Thank you for choosing DJ Citi Plaza Hotel & Suites Kuala Terengganu as your place to stay.
Thank you also for giving feedback on your level of satisfaction during your stay with us. We are grateful that you are very satisfied with us and we hope that you will be willing to visit here again in the future. Hope to see you again.
Sincerely,
Management Division,
DJ CITI PLAZA HOTEL & SUITES KUALA TERENGGANU