Le Metropolitan, Paris Tour Eiffel, a Tribute Portfolio Hotel

Le Metropolitan, Paris Tour Eiffel, a Tribute Portfolio Hotel Reviews

Le Metropolitan, Paris Tour Eiffel, a Tribute Portfolio Hotel

10 Pl. de Mexico, Paris, 75016, FranceView Hotel Details
Le Metropolitan, Paris Tour Eiffel, a Tribute Portfolio Hotel
Le Metropolitan, Paris Tour Eiffel, a Tribute Portfolio HotelLe Metropolitan, Paris Tour Eiffel, a Tribute Portfolio HotelLe Metropolitan, Paris Tour Eiffel, a Tribute Portfolio Hotel
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Le Metropolitan, Paris Tour Eiffel, a Tribute Portfolio Hotel Guest Reviews

4.1/5
Very Good
70 review
Verified reviews
Location4.3
Amenities4.0
Service4.0
Cleanliness4.1
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Positive reviews(47)
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Negative reviews(8)
Anonymous User
Deluxe Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The room is nice and clean with a nice view. The front desk persons speak good English and are very helpful.
Response from Property: Dear Guest,Thank you for sharing your kind words with us. We are delighted to hear that your stay at Le Metropolitan went so well thanks to us. Your satisfaction is our best reward.We look forward to welcoming you back to the Metropolitan during your next stay in Paris.With our warmest regards,Le Metropolitan team
Guest User
Superior Queen Room
Stayed in Oct 2024
Travel with friends
1 review
1.5/5
Posted on Nov 17, 2024
Definitely not 5 star, the breakfast was terrible, no cheese or meats in their continental selection imagine being in France and not having cheese at the breakfast buffet, some stale pastries and bread and only butter and orange jam that is it, no fresh fruit or items to eat with bread. Very poor for this price and “5 star” no point in getting breakfast option with your booking! All other hot breakfast you have to pay extra. Rooms are tiny, toilet/bathroom near the bed, small wardrobe. Reception was rude (Spanish man working day shift), he didn’t acknowledge I am a Marriott member, didn’t give us early check in, in fact purposely waited till 3pm to give me the room out of spite, and no upgrade (said they have no availability) considering it was my birthday. But the lady receptionist in the evening gave someone else an upgrade so they had availability. Not worth the money, hotel is tired and certainly not 5 star!
Response from Property: Dear Guest, We are truly sorry to read that your recent experience at Le Metropolitan did not fully meet your expectations. We deeply regret that the welcome you received did not meet the high standards we strive to provide, and that the breakfast did not meet your expectations.At Marriott, we are committed to delivering exceptional service and experiences, and it’s clear we fell short in this instance. Please know that we take your feedback seriously, and we will ensure that your concerns are addressed with the relevant teams to improve both the quality of service and the breakfast offerings moving forward.We value your loyalty as a Marriott Member, and we hope you will consider staying with us again. Should you decide to return, please don’t hesitate to reach out directly, and I will ensure that your next stay is much more in line with the level of service and satisfaction you deserve.Thank you for bringing this to our attention, and once again, we apologize for any inconvenience caused.Warm regards,Le Metropolitan Team
Guest User
Superior Queen Room
Stayed in Jul 2023
Couples
4 review
3.5/5
Posted on Sep 22, 2023
If you was beautiful, if you stay at the top floor with a view of the Eiffel Tower. Otherwise, if you are just staying in a normal room, it was nothing special, no view, rooms were up at small but clean. Location was quite conveniently located.
Souphakone
Classic Twin Room
Stayed in Nov 2023
Business travelers
4 review
3.5/5
Posted on Jan 3, 2024
Good service
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Travel with friends
1 review
2.7/5
Posted on Jan 3, 2025
The dust is still there They didn't take the water glasses that were finished drinking.. They threw away the soap bubble net that was on the sink If you think something is missing, it's under the bed, but it seems like they dropped it and didn't pick it up. There's a lot of dust here Still, the staff is friendly, but the cleaning noise is really loud You can never see the Eiffel Tower from the room except on the top floor ㅋㅋ You can see it very well when you go outside There's a big mart right in front and many restaurants, so it's easy to get to, but we took a taxi so we didn't have to~ And for this price, I'd rather go to an Airbnb where you can cook +You can turn on the room heater and the hot water comes out very well, which was nice~ There's a coffee machine, but no coffee pot
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Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay at Le Metropolitan. We are sorry that your stay did not meet your expectations. We want you to know that your satisfaction is our absolute priority and that we strive to provide the best experience and service for our guest. We hope to have the opportunity to welcome you again during your next stay in Paris, to offer you a better experience and regain your trust. Warmest regards,Le Metropolitan Team
Anonymous User
Superior Queen Room
Stayed in Oct 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The room is a bit small, but that's the same as in all European hotels. Instead, the soft bedding and the view you see as soon as you step out of the building make up for it. The staff are very friendly.
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Response from Property: 親愛的貴賓,感謝您與我們分享您的美言。我們很高興聽到您在 Le Metropolitan 的住宿非常順利,這都要歸功於我們。您的滿意就是我們最好的回報。我們期待您下次造訪巴黎時再次光臨大都會。向您致以最誠摯的問候,Le Metropolitan 團隊
Guest User
Superior Queen Room
Stayed in Sep 2024
Travel with friends
1 review
2.5/5
Posted on Oct 10, 2024
The room is super small, you can only spread out one suitcase, and the suitcase will completely block the road. The location is not very convenient, if you take public transportation, you need to walk for a long time. On the first day of checkin, they didn't give me water. I told the front desk but they refused to give it to me. They asked me to buy it at the bar.
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Response from Property: Dear Guest,We are truly sorry to read that your recent experience at Le Metropolitan did not fully meet your expectations.Our hotel is indeed nestled in a historic, heritage-listed building, which adds to its unique Parisian charm but does limit our ability to adjust room sizes. This cozy ambiance is reflective of the classic Parisian apartments for which the City of Light is known.Regarding the complimentary water, we provide two bottles for our guests upon arrival in the room. For additional water or requests outside the room, we encourage our guests to visit our bar, where they can purchase more if needed.As for our location, we are fortunate to be within a five-minute walk of multiple public transportation options. Our central position offers easy access to the main metro lines, making it convenient for our guests to explore the city.Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back for an even better experience.Warm regards,Le Metropolitan Team
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
2 review
4.0/5
Very Good
Posted on Oct 8, 2024
The location is very good, very close to the Eiffel Tower. There is also a popular restaurant carette nearby. However, the room is really too small compared to domestic hotels. It takes some time to get used to it.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your thoughts following your recent stay at Le Metropolitan. We’re delighted to read that you enjoyed our prime location near the Eiffel Tower and some of Paris’ favorite spots nearby like Carette.Our hotel is housed in a historic building, which gives our rooms a unique Parisian charm, though we understand that they may feel more compact compared to those in domestic hotels. This cozy atmosphere is a part of the quintessential Parisian experience, reflecting the charm of the city's traditional apartments.We hope that overall you had a pleasant stay, and we look forward to welcoming you back on your next visit to Paris.Warm regards,Le Metropolitan Team
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
17 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The room is a bit cramped, which is understandable. Overall it is good. The environment is safe. The breakfast is indeed a little worse. The croissants are delicious and acceptable. Overall recommended
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Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay at Le Metropolitan. We are thrilled to read that you enjoyed your trip to Paris with us. Of course, we are taking your comments into consideration, as guest satisfaction is our upmost priority.We look forward to welcoming you for another wonderful stay at Le Metropolitan.With our warmest regards,Le Metropolitan team
PinzhishenghuoguanlirenMrszhou
Suite Eiffel View King
Stayed in Dec 2023
Family
12 review
3.5/5
Posted on Jan 3, 2024
The environment is very good. I booked a room with a view of the Eiffel Tower. Of course, the price is not cheap, 8,000 per night. However, there are definitely other issues with this hotel First, steal oil. We drove here, and they provided parking service for 30 euros a night, but when we handed our car to them, there were 2 bars of gas left. When we received the car, there was not a single bar of gas left, and they even reminded us that there was no gas left. travel And I found that my seat had been adjusted to a flat position. I was confused until I saw that there was no gas. Second, the breakfast is inconsistent When we arrived, the front desk said that our breakfast was a buffet and it was all freshly cooked. It had a rich menu, including sushi, pasta and other foods. In fact, please see the picture. It just gives you a basket of bread, a cup of coffee, and more. A yogurt. They also wanted to charge me 20 euros per person. I went directly to the front desk to complain, and then I turned around and said that your room rate was included and there was no need to pay extra. And he also showed me picture 2, the so-called buffet I'm so angry that my liver hurts
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Response from Property: Thank you for your detailed feedback. We sincerely apologize for the issues you encountered during your stay, particularly with the parking service and the breakfast misunderstanding. This is not the level of service we strive to offer, and we will investigate these matters further with our team to ensure they are addressed. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.
Lianxishichangliangnianbanxiaozhu
Superior Queen Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Stayed for three nights, had a great experience, great location!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your kind words regarding your recent stay at Le Metropolitan. We are very delighted to know that your visit met your expectations and that you appreciated our privileged location and the experience we offered you. Your satisfaction is our absolute priority and we strive to provide you the best possible experience. We look forward to welcoming you back for your next trip to Paris for another memorable experience at Le Grand Hôtel Champs-Élysées.With our warmest regards,Le Metropolitan team
Guest User
Eiffel View Suite
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Very good and very satisfied. I choose this hotel every time I travel to Paris. The environment is elegant, clean and hygienic, the service is warm and convenient, and it is a very cost-effective hotel choice in the same price range.
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Anonymous User
Eiffel View Suite
Stayed in Mar 2023
Business travelers
9 review
3.2/5
Posted on May 1, 2023
I checked the strategy on Xiaohongshu and found this hotel. I stayed in a suite on the fifth floor. The living room window faced the Eiffel Tower in the distance. The view is still very good, the room is compact, the bathroom, and the overall design of the room are also very good; but The breakfast is very sorry. The chef said that he was sick. The two-day breakfast can be delivered to the room with an extra 5 euros. There are only bread, cheese, coffee, and two slices of cold-cut ham. I feel no apology or compensation at all. Gnawing bread in front of the iron tower, seeing the beauty of the scenery outside the window, I just swallowed my breakfast😢 The cleanliness of the room is okay, the shower faucet is broken, and the cleaning of the room is not so good. If you really want to experience it, one day will be fine.
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ZQ Chen
Superior Queen Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The service was excellent.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Le Metropolitan, a Tribute Portfolio Hotel, for your recent trip to Paris. It was a pleasure to have you! As our guests' feedback is our best source of improvement and enhancement to provide a better experience, we would like to thank you for taking the time to review our hotel. It is always encouraging to receive such a positive feedback, and we are delighted to know that you enjoy staying with us. We hope to have the pleasure to welcome you again soon for another wonderful experience in Paris at Le Metropolitan! With all our warmest thanks,Le Metropolitan team
Guest User
Prestige Room Twin
Stayed in Dec 2022
Business travelers
24 review
3.2/5
Posted on Jan 25, 2023
This hotel is too small. The public area and the corridor elevator are very small. We live in a luxury suite on the sixth floor. Breakfast is not a buffet, but we prefer such a set meal
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