Holiday Inn Express Chongli, IHG Hotel

Holiday Inn Express Chongli, IHG Hotel Reviews

Holiday Inn Express Chongli, IHG Hotel

Cuiyunshan International Resort, Xiwanzi Town Chongli, Chongli District, Zhangjiakou, Hebei, 20212, ChinaView Hotel Details
Holiday Inn Express Chongli, IHG Hotel
Holiday Inn Express Chongli, IHG HotelHoliday Inn Express Chongli, IHG HotelHoliday Inn Express Chongli, IHG Hotel
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Holiday Inn Express Chongli, IHG Hotel Guest Reviews

4.5/5
Good
1838 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1838)
Positive reviews(1770)
Reviews with photos/video(600)
Awesome amenities(269)
Great value for money(197)
Large rooms(180)
Friendly front desk staff(143)
Perfect for kids(74)
Close to train station(47)
Secluded lake view(36)
Has play area for children(12)
Negative reviews(68)
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Travel with friends
12 review
4.2/5
Very Good
Posted on Mar 2, 2025
Room was excellent with beautiful view of the ski slopes. Buffet breakfast was surprisingly good. However, staff were bad at acknowledging patrons walking to and from the hotel which I tink is basic customer service.
Response from Property: 尊敬的客人您好,感謝您選擇崇禮翠雲山智選假日酒店並和我們分享您的入住體驗。感謝您選擇我們並分享入住體驗!很高興房間的滑雪場景色和自助早餐為您留下美好印象。關於來回接待服務的不足,我們深感歉意並已同步團隊重點優化,近期將加強交通指引培訓與溝通流程梳理,確保每位客人的出行便利性。您的反饋是我們提升的關鍵,誠邀您在下次雪季再度光臨,讓我們以更完善的服務為您續寫冬日精彩!❄️ 崇禮翠雲山智選假日酒店
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Stanislav
Superior Queen Room
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The service was great. The hotel was extra close to the shuttle bus and to the ski slopes! Breakfast was solid and I must tell that the sunny-side-up eggs were really our kind of breakfast just before we went skiing 😁😁
Response from Property: 尊貴的客人您好,感謝您選擇崇禮翠雲山智選假日酒店並分享您的入住體驗。感謝您的好評!很高興您喜歡我們的服務和早餐,尤其是煎雞蛋!我們一直努力為客人提供便利和舒適的體驗,酒店靠近班車和滑雪場也是為了讓大家更輕鬆地享受滑雪樂趣。期待您下次再來,我們會繼續為您提供優質的服務!😊🎿崇禮翠雲山智選假日酒店
Guest User
Standard Room
Stayed in Dec 2023
Family
15 review
5.0/5
Outstanding
Posted on Jan 2, 2024
My family and I enjoyed our stay very much. The hotel is very close to the train station and there is a complimentary shuttle service. It is also right next to Cuiyunshan Galaxy Ski Field, hence providing a seamless skiing experience.
Response from Property: Dear guest,Thanks for you stay with us. We looking forward to see you soon in our hotel.Holiday Inn Express Chongli
Guest User
Standard Room
Stayed in Feb 2023
Couples
3 review
4.0/5
Very Good
Posted on Feb 20, 2023
Excellent hotel. Clean, fresh, well managed. Polite and capable staff. Amazing breakfast. 5 minute Didi to FuLong Ski Resort. Will definitely stay there again. I wish all hotels in China were just like this!
Response from Property: Dear guest, thanks for your choosing Holiday Inn Express Chongli, and share your comments with us. Welcome to back again. Holiday Inn Express Chongli
PaulDavie
Superior Queen Room
Stayed in Jun 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 18, 2023
Great hotel so conveniently located near the Chongli Train Station. The staff are very helpful and attentive. The rooms are so big if definitely feels so comfortable. I’ve already booked my next stay to escape from the Beijing heat
Response from Property: Dear Guest, Thanks for your choosing us and share your moments. Hope to see you soon in Holiday Inn Express Chongli.
Google plus
Superior 2-bed Room
Stayed in May 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Jun 12, 2024
good service great mgmt
Response from Property: 尊貴的客人您好,感謝您選擇崇禮翠雲山智選假日酒店並分享您的入住體驗。感謝您對酒店的認可,歡迎您再回來! 崇禮翠雲山智選假日酒店
Djuanarto Adi
One-Bedroom Suite
Stayed in Jan 2023
Other
2 review
4.5/5
Great
Posted on Jan 31, 2023
The hotel location is very good. It’s very quiet The bed mattress has a higher quality and comfortable The furniture has middle quality standards that is maybe the reason for the lower price The breakfast is minimum to middle standard Inside the room is smelling very strong from the rest room even the fan is running
Response from Property: Dear guest, thanks for your choosing Holiday Inn Express Chongli, and share your comments with us. Welcome to back again. Holiday Inn Express Chongli
Guest User
Superior Queen Room
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The hotel service was beyond expectations. The room was clean, tidy and comfortable, suitable for everyone to come on vacation. I would especially like to thank Emily for her warm reception, which made us feel like spring breeze.
Original TextTranslated by Google
Response from Property: 尊貴的客人您好,感謝您選擇崇禮翠雲山智選假日酒店並分享您的入住體驗。尊敬的客人,感謝您對我們酒店的高度評價!我們非常高興聽到您對房間的整潔和舒適感到滿意,也感謝您對Emily的熱情服務的認可。您的滿意是我們最大的動力,我們會繼續努力為每一位客人提供優質的服務。期待您的再次光臨,祝您生活愉快!崇禮翠雲山智選假日酒店
Shuaichengcheng
Standard Room
Stayed in Feb 2025
Family
20 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Choosing the Galaxy Ski Resort is a hotel with a very high cost-effectiveness. 💯1️⃣The indoor space is large, the temperature is suitable, the room has a humidifier, and there is a wide corridor and storage table at the entrance, which is suitable for storing ski equipment. 2️⃣The geographical location is excellent. The balcony directly opposite the room is the Galaxy Ski Resort. The first floor of the hotel passes through the ski equipment hall and the fast food restaurant to reach the ski resort directly, and the experience is full. 3️⃣I naturally booked a 2-night group purchase package (I didn’t see it clearly, so I wasted a daytime ski ticket). Because of the time, the first night arrived in the early morning of the next day, but the check-in was super smooth! The stars in the mountains are very bright at night, so next time I book, I will definitely book a combination of a set meal and a separate room. 😏If I must make a suggestion, it is recommended that the hotel optimize the morning buffet (although the quality of the food is worth the price, hehe!)
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Original TextTranslated by Google
Response from Property: 尊貴的客人您好,感謝您選擇崇禮翠雲山智選假日酒店並分享您的入住體驗。感謝您對銀河滑雪場酒店的詳細評價和寶貴建議!我們非常高興聽到您對房間空間、温度、加濕器以及地理位置的滿意,這些設計確實是為了讓滑雪愛好者有更好的入住體驗。您提到的陽台景觀和便捷的雪場通道也是我們引以為傲的特色之一。關於您提到的團購套票和自助早餐的建議,我們會認真考慮並努力改進,確保每位客人都能享受到更完美的服務。希望您下次再來時,能有更愉快的體驗!期待您的再次光臨!😊崇禮翠雲山智選假日酒店
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RebeccaWeikk
Standard Room
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 18, 2025
This hotel is very convenient for skiing, with high cost performance and higher quality. The room is comfortable and functional, and the service staff is quick to respond. When the child was late for get out of class and needed to check out and change clothes later, EMILY at the front desk helped if the room conditions allowed. This kind of understanding and consideration for customers really made the parents very grateful. I will choose this place next time.
Original TextTranslated by Google
Response from Property: 尊貴的客人您好,感謝您選擇崇禮翠雲山智選假日酒店並分享您的入住體驗。非常感謝您對我們酒店的認可與支持!我們一直致力於為每一位客人提供舒適、貼心的服務,得知您和孩子在入住期間感到滿意,我們感到非常欣慰。特別是您提到前台EMILY的細緻服務,我們會將您的表揚傳達給她,這無疑是對我們團隊最大的鼓勵。我們深知帶孩子出行時會有許多細節需要照顧,能夠為您提供便利是我們的榮幸。您的滿意是我們不斷進步的動力,期待您下次光臨,我們將繼續為您提供優質的服務!祝您和家人生活愉快,期待再次與您相遇!崇禮翠雲山智選假日酒店
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Guest User
2 Twin Beds Standard Windowless
Stayed in Feb 2025
Family
31 review
5.0/5
Outstanding
Posted on Feb 26, 2025
I bought a 2-stay 2-ski package, which is very cost-effective. The room rate is high, the facilities are complete and clean, and the environment is very good. There is a small terrace where you can see the ski resort. The hotel is connected to the ski resort, so it is very convenient to ski in and out. The service is very good. The cleaning lady saw that we had children and gave us some extra towels and water. She also reminded the children to drink more water in the dry weather.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Holiday Inn Express Chongli Cuiyunshan and sharing your stay experience. Thank you for your good comments on our hotel! We are very glad that you are satisfied with the 2-stay 2-ski package and hotel facilities. The view of the small terrace and the convenience of skiing in and out really provide great convenience for ski enthusiasts. We are also very happy to hear your recognition of the service, especially the careful care of the cleaning aunt. We will continue to work hard to ensure that every guest can enjoy comfortable and considerate service. Looking forward to your visit again, I wish you and your family a happy life and happy skiing! Holiday Inn Express Chongli Cuiyunshan
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rakikitty
Standard Room
Stayed in Feb 2025
Family
20 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The hotel room is bigger than Fulong's and very clean. The front desk gave me the direction to look out over the ski slopes. The ski equipment hall is downstairs, which is very convenient for skiing. The breakfast is generally filling, but not good enough! The front desk service is very good. Thanks to Ade for adding WeChat. He will notify me in time if there is any information! Thanks to Emily at the front desk for helping me extend the check-out time from 12 o'clock to 2 o'clock in the afternoon, so that I don't have to pay half a day's room fee. I can take a shower and check out after skiing until 1 o'clock in the afternoon. It's really user-friendly! The service is great!
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Original TextTranslated by Google
Response from Property: 尊貴的客人您好,感謝您選擇崇禮翠雲山智選假日酒店並分享您的入住體驗。非常感謝您對我們酒店的詳細評價和寶貴意見!我們非常高興得知您對房間的寬敞、整潔以及優越的位置感到滿意,尤其是滑雪的便利性讓您有了愉快的體驗。同時,我們也非常感謝您對前台服務人員的認可,阿德和Emily會非常開心聽到您的表揚,他們一直致力於為每位客人提供最貼心的服務。關於早餐的反饋,我們也會認真聽取並努力改進,爭取在未來的服務中為您和其他客人提供更加豐富、美味的早餐選擇。再次感謝您的支持與鼓勵,期待您下次光臨,我們將繼續為您提供優質的服務,祝您滑雪愉快,旅途順利 崇禮翠雲山智選假日酒店
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zj21insh
Standard Room
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 13, 2025
We stayed at Holiday Inn Express Cuiyunshan during the New Year. There were a lot of people checking in. Ms. Guo Yaru was very patient in handling us and upgraded our room. The hotel has a slide-in and slide-out function, which is very convenient for us beginners😊
Original TextTranslated by Google
Response from Property: 尊貴的客人您好,感謝您選擇崇禮翠雲山智選假日酒店並分享您的入住體驗。得知郭雅茹女士的耐心服務和房間升級安排能讓您感受到賓至如歸的温暖,我們倍感榮幸。酒店滑進滑出的便捷設計正是為每一位滑雪愛好者貼心打造,尤其希望為初學者提供更輕鬆的度假體驗。您的滿意是對我們團隊最大的鼓勵,期待在冬日雪場再次與您相遇,祝您滑雪技術進步飛速,旅途愉快!❤️ 崇禮翠雲山智選假日酒店
BBQ0208
Standard Room
Stayed in Feb 2025
Family
13 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Stayed for three nights, then moved to Crowne Plaza and found that the floors were the same. You can take the Crowne Plaza elevator directly to the ski equipment hall, which is more convenient. The room is large and warm, and all basic needs can be met. The breakfast is a bit simple, just enough to fill you up, but the price is there, the cost performance is still good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Holiday Inn Express Chongli Cuiyunshan and sharing your stay experience. Thank you for your recognition of the hotel. Our hotel is committed to bringing the best service to everyone. Welcome to come back! Holiday Inn Express Chongli Cuiyunshan
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LaoaL
Superior 2-bed Room
Stayed in Feb 2025
Family
37 review
3.0/5
Posted on Feb 17, 2025
The price-performance ratio is high, but the other aspects are not good. 3 nights and 3 skis is very inhumane, and you need to scan your face. Environment: General, the ski resort is all ice, there is nothing to eat nearby, basically take a taxi to eat, probably won't come again, and will switch to other ski resorts in the future. Hygiene: Standard line Service: After getting out of the high-speed rail, you have to walk for a while to get on the small battery car to the hotel. Other hotels have buses after getting off the high-speed rail The service staff has no expression, and the cleaning attitude and service are good.
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Original TextTranslated by Google
Response from Property: 尊貴的客人您好,感謝您選擇崇禮翠雲山智選假日酒店並分享您的入住體驗。尊敬的客人,感謝您的反饋。我們非常重視您的意見,並已記錄下您提到的幾點問題。關於3住3滑的刷臉系統,我們理解這可能給您帶來了不便,我們會考慮優化流程以提升用户體驗。對於雪場的環境和衞生問題,我們會加強維護和清潔工作,確保為客人提供更好的滑雪體驗。至於服務方面,我們會加強對員工的培訓,提升服務態度和效率。關於交通接駁的問題,我們也會與相關部門溝通,爭取提供更便捷的交通服務。我們真誠希望您能再次光臨,給我們一個改進的機會。如果您有任何其他建議或需求,請隨時與我們聯繫。再次感謝您的寶貴意見,祝您生活愉快。歡迎您再回來! 崇禮翠雲山智選假日酒店
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