Zhangjiajie Osu Hotel (Tianmenshan Cableway Branch) Reviews
Zhangjiajie Osu Hotel (Tianmenshan Cableway Branch)
Floor 6, Building B, International Tourim Building, Guanli Road, Yongding District, Zhangjiajie, Hunan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
253 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.3
Service9.6
Cleanliness9.4
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All reviews(253)
Positive reviews(245)
Reviews with photos/video(54)
Large rooms(33)
Easy to get around(27)
Friendly staff(19)
Nice shower(10)
Close to train station(10)
Well decorated(7)
Well designed(7)
Loved the view(6)
Negative reviews(6)
Viktor
Guestroom - Triple Occupancy
Stayed in May 2025
Family
4 review
2.5/10
Posted on Jun 29, 2025
The most terrible hotel in my experience, I’ve been in China more then ten times.
Very noisy, dirty place. Like a very bad hostel.
NB - super difficult to find the entrance even with internet and translator.
Do not suggest this place, especially to Europeans.
Response from Property: 尊敬的顧客,您好,非常感謝您入住我們酒店,,可能每個人的感受都不同,絕大部分顧客都反應我們的房間挺乾淨安靜的。我們對您的感受深表歉意,祝您生活愉快!
py
Guestroom (Double bed)
Stayed in Apr 2025
Couple
3 review
9.0/10
Great
Posted on May 13, 2025
Spacious and clean room. The decor was warm and cute. Had a pleasant sleep and stay.
Response from Property: Dear guests, hello, thank you for your support and affirmation of our hotel. We will continue to work hard to do better and look forward to your visit again! I wish you a happy life! Thank you!
Prajongsri Chaiprasitthikul
Guestroom (Double bed)
Stayed in Mar 2024
Couple
15 review
10/10
Outstanding
Posted on Apr 4, 2024
I stayed at this hotel for 3 nights in guestroom type and strongly recommend this hotel.
1. Great location. Located next to Zhangjiajie Central Bus Station and opposite site of the road of Zhangjiajie Train Station. Surroundibfnvy many convenient stores and restaurant. Near Tianmen Mountain Cable way station about 19 mins walk.
2. Room is BIG with all necessary facility, big bed, sofa, working desk.
3. Very friendly service.
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and look forward to your visit again. Ousu Hotel wishes you ~ family happiness! Thank you!
CYChina
Guestroom (2 beds)
Stayed in Jun 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Jul 21, 2024
The rooms were modern and clean. The service was great too, the manager explained how to get around Tianmenshan in detail. Would recommend!
Response from Property: 親愛的顧客,非常感謝您此次選擇歐宿酒店,我們珍惜您的每一次託付,竭盡全力為您提供優質的服務,希望給您每一次的旅程開啟愉快的篇章;您的認可和滿意,是對我們最大的鼓勵,期待再次為您提供服務!祝您生活愉快。
Suwanna
Guestroom (2 beds)
Stayed in Oct 2023
Couple
30 review
8.5/10
Very Good
Posted on Nov 27, 2023
the location of the hotel is good. it is not far from Tianmenshan and very close to bus station. however it is located on a mixed hotel building. so it is not eady to find. however the room is large with 2 big comfortable beds. but the pilow is too soft. there are severa small shops andl restaurants around.
Response from Property: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again. Best wishes from Osu Hotel You ~ spend every day happily! Thank you!
Alejandro
Guestroom (Double bed)
Stayed in Mar 2024
Couple
4 review
8.5/10
Very Good
Posted on May 7, 2024
Location was convenient, right next to the bus station with buses that go from here to Wulingyuan and/or to the high-speed station.
It's not easily found from the street, but our didi called the owner who was super friendly and helpful and he came downstairs to pick us up.
Response from Property: Dear guest, hello! Thank you for choosing to stay at our Ousu Hotel. We are very pleased with your support and recognition of our hotel. At the same time, we will continue to provide good service and look forward to your next visit! I wish you a happy life!
Phanarat M.
Featured Room (Double bed)
Stayed in Sep 2023
Couple
15 review
10/10
Outstanding
Posted on Oct 19, 2023
Great Location close to Zhangjiajie Railway Station, Center Bus Station and near Tianmen Mountain Cableway.
Response from Property: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again. Best wishes from Osu Hotel You ~ spend every day happily! Thank you!
Khongwut April
Guestroom - Triple Occupancy
Stayed in Oct 2023
Family
17 review
8.0/10
Very Good
Posted on Nov 29, 2023
elevator to this hotel make me confuse
location is good can walk to cableway about 15 mins
Response from Property: 尊敬的賓客,您好!感謝您的支持與喜愛,歐宿酒店期待與您下次的相遇。祝您生活愉快,萬事如意。
Tracy Jin
Guestroom - Triple Occupancy
Stayed in Aug 2023
Family
12 review
8.5/10
Very Good
Posted on Oct 5, 2023
Very good location in Zhangjiajie city area. Next door to the train station, central bus station, and 10 min walk to the cable car station. Room is very clean.
Response from Property: 您好!流溪緩緩,時光柔軟,晏謝親的支持,我們會延續一如既往的好品質,和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,歐宿酒店祝您~開心的度過每一天! 謝謝!
Guest User
Guestroom - Triple Occupancy
Stayed in Aug 2023
Booked for others
4 review
10/10
Outstanding
Posted on Sep 20, 2023
Good, not cheap. Clean and looks new. Nice bathroom seperate with shower.
Response from Property: 尊敬的賓客,您好!感謝您的支持與喜愛,歐宿酒店期待與您下次的相遇。祝您生活愉快,萬事如意。
Seemon
Time Machine Movie Tatami Room
Stayed in Sep 2023
Family
8 review
10/10
Outstanding
Posted on Oct 13, 2023
Good choice
Response from Property: 尊敬的賓客,您好,感謝您對我們酒店的支持與肯定,我們會再接再厲做到更好,期待您的再次光臨!歐宿酒店祝您~生活愉快!謝謝!
Guest User
Guestroom (Double bed)
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 15, 2025
Good hotel, nothing to complain about when it comes to cleanliness. We chose it for its convenience, close to the cable car and also because we had to go to the train station! Everything was good, I recommend it, especially for around €20 a night. It's very good value for money.
The only downside, and I don't hold it against you, is that it's not easy to find. It's on the 6th floor of a building, and the name "Ousu" is listed, not "Osu," but other than that, the room is large and functional.
The view is superb.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your five-star praise! I wish you happiness every day! Happiness! Looking forward to your visit again and wish you a pleasant journey! Thank you!
Guest User
Featured Room (Double bed)
Stayed in Mar 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on Apr 25, 2025
Great location, close to bus station and cable car station, surrounded by restaurants, good value for money, good service and friendly staff. However, the accommodation is hard to find and not clearly marked.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your support and affirmation of our hotel. We will continue to work hard to do better and look forward to your visit again! I wish you a happy life! Thanks!
Bobow
Guestroom (2 beds)
Stayed in Sep 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Oct 29, 2024
The room is spacious, with a large bed. It is located on the 6th floor, next to the bus station to Wulingyuan. In the room, there is a free hot/cold water dispenser.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Welcome to stay at Ousu Hotel! Gold and silver cups are not as good as your reputation, gold and silver awards are not as good as your praise. We will do a better job and look forward to your visit again. I wish you a happy life! All the best!
Guest User
Time Machine Movie Tatami Room
Stayed in Sep 2024
Family
8 review
10/10
Outstanding
Posted on Oct 6, 2024
Very good, tatami bed, very convenient, quiet, the room can see the cable car flying by
Original TextTranslated by Google
Response from Property: Dear guests, the stream flows slowly and time is gentle. Thank you for choosing to stay at Ousu Hotel. We will continue to provide the same good quality and more perfect services as always to repay your support and love. We look forward to your visit again and wish you a happy life! Spend every day happily!