Jiezhi Hotel (Zhangjiajie National Forest Park Sign Store)

Jiezhi Hotel (Zhangjiajie National Forest Park Sign Store) Reviews

Jiezhi Hotel (Zhangjiajie National Forest Park Sign Store)

Weiyang Road, Wulingyuan District, Zhangjiajie, Hunan, 427000, ChinaView Hotel Details
Jiezhi Hotel (Zhangjiajie National Forest Park Sign Store)
Jiezhi Hotel (Zhangjiajie National Forest Park Sign Store)Jiezhi Hotel (Zhangjiajie National Forest Park Sign Store)Jiezhi Hotel (Zhangjiajie National Forest Park Sign Store)
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Jiezhi Hotel (Zhangjiajie National Forest Park Sign Store) Guest Reviews

4.7/5
Outstanding
480 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(480)
Positive reviews(473)
Reviews with photos/video(112)
Delicious breakfast(63)
Large rooms(50)
Friendly front desk staff(50)
Easy to get around(30)
Close to scenic area(20)
Has rooms for families(10)
Perfect for kids(10)
Negative reviews(7)
Guest User
Double Room
Stayed in Jan 2025
Solo travelers
3 review
3.5/5
Posted on Mar 9, 2025
Hotel is slightly older, hair dryer on and off but overall an okay stay. There is a bus station super close to the hotel so that is convenient. Hotel breakfast is just ok but noodles are good.
Response from Property: Hello, dear family! Thank you for choosing to stay in Jiezhi Hotel and sincerely thank you for your valuable comments! Thank you very much for taking the time to tell us about your experience in the hotel. We are committed to improving and hope to provide a high-level experience to every customer. Therefore, your feedback is very important for our improvement. We adhere to the purpose and philosophy of "The A WYNDHAM WAITING" and are determined to provide every guest with a friendly, pleasant, comfortable and comfortable check-in environment. We look forward to meeting you again
Guest User
Double Room
Stayed in Jan 2025
Couples
9 review
4.7/5
Amazing
Posted on Mar 1, 2025
Good location. Near the bus station if you need. The room is spacious. Near the east gate and eateries. Breakfast was ok. Something annoying as a few customers started smoking before they left the breakfast area. Only the bathroom tap was harder to control the water temperatureto my liking for my room.
Response from Property: Dear family: Thank you for choosing to stay in Jiezhi Hotel among the many hotels. First of all, thank you for your praise, but I’m sorry that I failed to provide you with a full mark in the check-in experience. The hotel is constantly working hard to create a warm and comfortable living environment for guests, and to meet the different needs of family members with the best service. All our employees will continue to work hard to provide high-quality and enthusiastic service to their families. I sincerely look forward to your visit again! I wish you a happy life!
Kok Chye
Deluxe Standard Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 7, 2024
This hotel location is amazing as it's only a few steps away from the bus coming from ZJJ Central railway station. Being at Wulingyuan it's easy walking distance everywhere. Also the breakfast is delicious with lots of local cuisine! The service is excellent as well. Truly value for money
Response from Property: Dear family, hello! Thank you for your support of the hotel. I am very happy to receive your full praise. It is what we should do to provide you with a warm and comfortable stay. We will not disappoint your expectations of us and will continue to maintain it. Excellent service, we look forward to seeing you again in the near future. I wish you good health and smooth work!
Pietro Co
Deluxe Single Room
Stayed in Oct 2024
Solo travelers
11 review
3.7/5
Posted on Nov 13, 2024
Chinese breakfast  1km to park entrance  Next to bus station
Response from Property: Dear family, hello! First of all, thank you for staying in our hotel. We are very sorry that we were not able to provide you with a satisfactory stay experience during your stay. We will notify the housekeeping department to rectify the existing problems immediately. We always adhere to the service concept of comprehensively improving customer satisfaction and strive to achieve Let every guest return satisfied! We look forward to having you have a more surprising stay experience when you come home again.
Pramotsiri
Discount Twin Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 9, 2024
September 2024, We stay here for 2 nights. Hotel is next to Wulingyuan bus stop. Good location. I went to Zhangjiajie National Forest Park by taxi at 6rmb. Easily to get Zhangjiajie grand canyon by bus no.4 for 12rmb. Our room was good and clean. The owner of the hotel were really nice. They helped everything we requested. We are happy to stay here.
Response from Property: Dear family: Thank you for choosing Jiezhi Hotel among many hotels. The hotel is constantly working hard to create a warm and comfortable living environment for guests, and to meet the different needs of families with the best services. All our staff will continue to work hard to provide families with high-quality and enthusiastic services. We sincerely look forward to your visit again! I wish you a happy life!
seb75
Double Room
Stayed in Jul 2024
Couples
16 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Very nice room, excellent location (a 15 minutes walk from the entrance gate, and very close to a bunch of good local restaurants). Breakfast is really nice for the price, with a particularly tasty noodle soup. Amazing staff! We stayed for three nights and had a night train on the last day. The staff kept our luggage and allowed us to have a shower before leaving for the railway station.
Response from Property: Thank you very much for your review. The friends were so happy to hear you praise them. They felt full of positive energy. Hehe, thank you for your compliment. However, your comfort in our hotel is what we pursue. When you come to our hotel, it is like returning home. We treat our guests as family members and will definitely make your stay comfortable. It is convenient to eat, drink and have fun around the hotel. Thank you again for your review and look forward to your next stay!
Guest User
Discount Twin Room
Stayed in Sep 2024
Family
6 review
4.2/5
Very Good
Posted on Nov 18, 2024
The hotel is conveniently located next to the central bus station. However, we were a bit confused on the exactly location because the hotel did not specify a street number. We called the hotel and they send someone to pick up up at the bus station. The hotel offered us an upgrade to a family suite and we had a very nice stay at the hotel during our 3 days 2 nights stay in Wulingyuan. We will come back again.
Response from Property: Dear family: Thank you for choosing Jie Zhi Hotel among many hotels. First of all, thank you for your praise. However, we regret that we were unable to provide you with a perfect stay experience. The hotel is constantly working hard to create a warm and comfortable living environment for guests. Meet the different needs of family members with optimal services. All our staff will continue to work hard to provide high-quality, warm services to our families. We sincerely look forward to your visit again! I wish you a happy life!
Guest User
Double Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 22, 2024
A clean and comfortable hotel, easy access to everything we wanted to do. The staff were really, really helpful in pointing out the best way to see the National Forest., the Cave and other sites.
Response from Property: The happiest thing every day is to see your comments, your praise is like a spring to nourish our hearts, we will cherish your praise more, constantly improve ourselves, improve ourselves, and strive to make our service better, your praise is our greatest affirmation and encouragement, I hope you will come again.
Guest User
Discount Twin Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Two friends (including a 77-year-old lady) and I had a great stay at Jiezhi hotel in Zhangjiajie Wulingyuan. The hotel is within easy walk to the East gate of the Zhangjiajie National Forest Park. The front desk (particularly a girl) is super helpful in suggesting/discussing plans for our visit to the National park and the nearby attractions. As a result, we were able to maximize the 3 days we have according to the daily weather (Huanglong cave and glass bridge on a drizzle day; Yuanjiajie and Tianzi Mountain for a sunny day; and Golden wing stream valley and Huangshizhai for a light rainy day) and had an awesome time! They are also great to accommodate our 77-year-old friend an extra few hours stay as she was tired and did not join us for the last day in the park. This hotel is also within east walking to the best restaurants in Wulingyuan and we had the best Hunan cuisine/food in our life! We would recommend this hotel highly to anyone that stays at/near Zhanjiajie National Park.
Response from Property: Free planning and explanation route, free map, and ticket booking] Dear family, hello! Thank you for choosing to trust us and staying at our hotel. It is very convenient to eat, drink and have fun nearby, and the hotel is only a 13-minute walk from Zhangjiajie National Forest Park. The time is right next to the bus station. It is about 8 minutes away from Charming Xiangxi Theater and only about ten minutes away from Qiangu Qing Didi. We provide butler service, store checked luggage, reserve tour guides, charter cars, and book Zhangjiajie for guests. There are many discounts on tickets for various scenic spots and performances such as Forest Park, Tianmen Mountain, Charming Xiangxi, Eternal Love, etc. Plan your travel itinerary to save a lot of unnecessary trouble and time. The hotel is constantly working hard to create a warm and comfortable living environment for guests. , to meet the different needs of family members with optimal services. All our staff will continue to work hard to provide high-quality, warm services to our families. We sincerely look forward to your visit again!
Wenergy
Deluxe Mahjong Twin Room
Stayed in Sep 2024
Family
9 review
4.7/5
Amazing
Posted on Oct 20, 2024
Fantastic location that is walking distance to the East Gate and is also right next to the bus station for taking rides to the other park gates, the high speed rail station, or to the Tianmenshan Cableway station. There is also a pharmacy, several convenience stores, and several restaurants on the same street, with numerous restaurants and food stalls lining the path to the East Gate. The accommodations are decent, although the furnishings are a bit dated. We originally booked a larger room, but because it had a bit of a smoky smell, the hotel staff during check-in offered us a different room for non-smokers only. The hotel staff were extremely friendly and helpful throughout our entire stay. Complimentary buffet style breakfast is also a huge plus for early starts so you can spend more time in the park.
Response from Property: Dear family: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we will work harder so that you who pursue excellence will have the comfort and convenience of home even when you are traveling. Satisfaction is the only starting point. There is no end point, we will sincerely look forward to your next visit! Wish you a happy life!
Guest User
Multi-level Room
Stayed in Dec 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jan 22, 2025
Very convenient location, very friendly staff, good Chinese breakfast.
Response from Property: Hello! Thank you for your recognition and affirmation of Jiezhi Hotel. We are very happy to see your review, and we will continue to work hard to provide excellent service for our upcoming guests. The hotel is located near the Wulingyuan National Forest Park, with convenient dining, drinking, entertainment, and transportation nearby. Our entire team is passionate about welcoming guests from all directions, hoping to leave a lasting impression on every customer's trip to Zhangjiajie. We sincerely look forward to serving you again in the future and wish you a pleasant life!
Sergei
Deluxe Standard Room
Stayed in Aug 2024
Couples
3 review
4.0/5
Very Good
Posted on Sep 9, 2024
Pros: Big room. Good personel. Helped to book tickets with discount to Grand Canyon. Cons: Not very clean. A lot of dust, including bathroom.
Response from Property: Dear family, hello! First of all, thank you for staying in our hotel. I apologize for not being able to provide you with a satisfactory stay experience. We always adhere to the service concept of comprehensively improving customer satisfaction and strive to make every guest return with satisfaction! I look forward to seeing you return home with a more pleasant stay experience.
2morrowsworld
Double Room
Stayed in Jan 2024
Solo travelers
111 review
4.7/5
Amazing
Posted on Feb 26, 2024
Rooms nicely furnished. Plenty of space Air-conditioning works well. Water pressure good and heats up quickly. Power points and lighting controls within arms reach and all in working order. Bathroom has lots of bench space for personal items. The shower unit has glass enclosure. Quality towels replaced daily and bed big and super comfortable. Staff helpful. Just 15 m from Wulingyuan bus station and 7 minutes walk to National Park entrance. An excellent choice if visiting Zhangjiajie attractions.
Response from Property: Dear guest! First of all, I apologize for not being able to provide you with a full score of the check-in experience, and thank you for your recognition of the hotel, we will continue to work hard and strive to make every guest satisfied!
Enrico Campanini
Deluxe Single Room
Stayed in Jul 2024
Couples
2 review
4.2/5
Very Good
Posted on Aug 24, 2024
We have chosen to upgrade the room and we had an enormous room at the last floor with two king size beds and two bathrooms!! Breakfast is pure Chinese food. Very good position, 5 meters from the bus station for all the attractions nearby. Raccomended!!
Response from Property: Dear family: Hello! Thank you very much for staying at Jiezhi Hotel and giving us your comments. We will continue to improve ourselves and strive to make our services better. Your praise is the greatest affirmation and encouragement to us!
Chill
Double Room
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Jul 27, 2024
Location is nice , next to the bus station (although it’s more convenient to use taxi’s as they are cheap). But if you want to see the fox fairy show going and coming back will cost you 250 RMB. The staff is super friendly and helpful. The rooms are fine , spacious and clean. The washrooms glass doors need to be more opaque for family travelers. Breakfast is Chinese but they made us scrambled eggs on request. There is no AC in lobby but the AC in rooms was fine. Overall the experience was very good. The best thing about this hotel is the staff.
Response from Property: Dear family, hello! First of all, thank you for staying in our hotel. I apologize for not being able to provide you with a perfect stay experience. We always adhere to the service concept of comprehensively improving customer satisfaction and strive to make every guest return with satisfaction! We will correct the problems you raised in a timely manner and look forward to having a more pleasant stay experience when you return home again!