Vienna 3 Best Hotel (Zhangjiajie Tianmenshan Cableway Station)

Vienna 3 Best Hotel (Zhangjiajie Tianmenshan Cableway Station) Reviews

Vienna 3 Best Hotel (Zhangjiajie Tianmenshan Cableway Station)

Yongding District, Zhangjiajie, Hunan, China, Yongding District, Zhangjiajie, Hunan, ChinaSee Hotel Details
Vienna 3 Best Hotel (Zhangjiajie Tianmenshan Cableway Station)
Vienna 3 Best Hotel (Zhangjiajie Tianmenshan Cableway Station)Vienna 3 Best Hotel (Zhangjiajie Tianmenshan Cableway Station)Vienna 3 Best Hotel (Zhangjiajie Tianmenshan Cableway Station)
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Guest Reviews

9.5/10
Outstanding
1287 review
Verified reviews
Location9.4
Amenities9.4
Service9.4
Cleanliness9.6
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All reviews(1287)
Positive reviews(1272)
Reviews with photos/video(299)
Convenient location(206)
Awesome amenities(170)
Easy to get around(129)
Friendly front desk staff(88)
Delicious breakfast(86)
Close to train station(29)
Well decorated(27)
Good views(7)
Negative reviews(15)
GalKit
Superior Queen Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 31, 2025
The hotel is at a very convenient location to go to 天门山 and is about 18mins car ride away from the zhangjiajie west railway train.
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 維也納3好酒店張家界天門山索道站店會是您回憶裏最温馨最獨特的那個!常回來 看看哦,祝:安好!
Jizendio
Deluxe Queen Room
Stayed in Apr 2025
Couple
8 review
9.0/10
Great
Posted on May 20, 2025
Room is spacious and clean, comes with breakfast buffet which is great for early travellers, location is near to bus station for attractions bus accessibility, convenient store is nearby so no worry on groceries, tianmenshan ropeways cable car is within 10mins walking distance. The only downside and improvement needed is: 1. guest laundry dryer is not working perfectly and maintenance is require. 2. Only one elevator to support hotel guests thus needs to allocate more waiting time during outing. Overall, it is still nice place to stay and I definitely will stay here again on my next visits 😊
Response from Property: 尊敬的賓客您好!感謝您選擇我們酒店並分享入住體驗,您反映的烘乾機問題我們已檢查,是正常運行的,烘乾程度可以根據衣服的材質設定時間,如有需要可以找我們工作人員,很高興為您服務,酒店有一台專用電梯,錯開高峯時間出行,會方便很多,期待您的下次光臨!祝您生活愉快!🌹🌹🌹
Aleksandra9
2-bed Room With View
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 29, 2025
Everything was great. The hotel is next to the bus station where you can get the bus to Zhangjiajie National Forest Park and 15-minute walk from Tianmen Mountain Cableway. Room was really nice and clean. Just be prepared to wait couple of minutes for the elevator.
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每 一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝您生活愉快!
AndreaO
Queen Room With View
Stayed in Mar 2025
Solo traveler
11 review
9.0/10
Great
Posted on Apr 4, 2025
The hotel is pretty new and clean. I stayed 3 nights. The self-service laundry is a plus. Location is good to visit tianmen Mountain and zhangjiajie National Park. Breakfast, not many options for westerns, not even coffee or cow milk.
Response from Property: Dear guest, hello! Thank you for choosing our hotel and sharing your experience. From your comments, I know that you have high requirements for hotel quality. Thank you for your affirmation. The breakfast problem you raised has been reported to the leadership. The hotel will actively make adjustments and look forward to your visit again! I wish you a happy life! All the best!
hcap
Queen Room With View
Stayed in Feb 2025
Couple
9 review
10/10
Outstanding
Posted on Mar 24, 2025
Loved our stay. Room was big, nice and clean. Great location. Truly recommended.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Paula
Queen Room With View
Stayed in Mar 2025
Couple
8 review
10/10
Outstanding
Posted on Apr 20, 2025
Great hotel, perfectly located to visit Tianmen mountain!
Response from Property: 尊敬的賓客: 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,等候您的來臨!不見不散哦!祝:笑口常開^_^!
Martinacamila
Deluxe Queen Room
Stayed in Nov 2024
Couple
11 review
9.5/10
Amazing
Posted on Dec 16, 2024
Really good location to visit park Tianmen by cable car or taking bus to South gate of park. Breakfast very good. Drying and cleaning machine available free. Gym w low amenities.
Response from Property: Dear guest, We are overjoyed to hear that you had a wonderful stay with us! It's great to know that our location was convenient for your adventures to Tianmen Mountain and the park. We're glad you enjoyed the breakfast and made use of the free cleaning and washing facilities. Your feedback regarding the gym is valuable to us, and we are already looking into ways to enhance its amenities. We hope that the nearby bakery added a delicious touch to your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future for an even more enjoyable experience!
Wen
Queen Room With View
Stayed in May 2025
Couple
2 review
8.0/10
Very Good
Posted on Jun 2, 2025
Clean and modern. However, the cigarette smoke is overwhelming, and you would smell it in the room from people smoking from other rooms/other floors. The room AC didn't really work, the cooling would come on and off, it became really hot in the morning. The staff are lovely, and helpful, it is just a shame about the AC and the smoke. Location wise, it's pretty good. However, still a distance to walk to the tianmen cable car ropeway. The dryer in the laundry room does take a while and a few cycles to dry.
Response from Property: 尊敬的賓客您好!感謝您選擇我們酒店,酒店離天門山索道站700米,旁邊就是去往張家界國家森林公園的汽車站,出行特別方便,洗衣房烘乾機上面有根據布料的厚薄來設定時間,您反映的煙味及空調問題酒店領導特別重視,我們後期會及時處理,期待您的下次入住,祝您生活愉快!
Guest User
Superior Queen Room
Stayed in May 2025
Solo traveler
4 review
7.5/10
Posted on Jun 2, 2025
AC was centralised, the room was stuffy and hot. Tried opening the window, but became so smelly of cigarette smoke and noisy.
Response from Property: 尊敬的賓客您好!感謝您選擇我們酒店,您反映的問題酒店領導特別重視,我們後期會及時處理,期待您的下次入住,祝您生活愉快!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
4 review
9.0/10
Great
Posted on Jun 1, 2025
- good location - quite loud because of airplanes - weird connection with other hotel - rooms are fine
Response from Property: 尊敬的賓客您好!感謝您選擇我們酒店並分享入住體驗,酒店是24年4月份新開業的,房間所以物品是全新的,離天門山索道站700米,旁邊就是去往森林公園的汽車站,出行特別方便,附近也有很多美食可選擇,期待您的下次入住。祝您生活愉快!
M.L. LIM
Superior Queen Room
Stayed in Oct 2024
Couple
9 review
10/10
Outstanding
Posted on Nov 24, 2024
Location is good Walking distance to caber car station. Smooth check in Excellent front deck service.
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has reasons that make people miss it, every season has scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that the Zhangjiajie Tianmen Mountain Cableway Station, one of the 3 best hotels in Vienna, will be the warmest and most unique one in your memories! Come back often and take a look. Wishing you all the best!
Pavel_L
Superior Queen Room
Stayed in Apr 2025
Solo traveler
10 review
10/10
Outstanding
Posted on May 26, 2025
Superb location. Cozy and clean rooms. Very welcoming and helpful staff. Hotel can arrange tickets for Zhangjiajie park, glass bridge, etc. with a discount.
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 維也納3好酒店張家界天門山索道站店會是您回憶裏最温馨最獨特的那個!常回來 看看哦,祝:安好!
Guest User
Queen Room With View
Stayed in Apr 2025
Solo traveler
8 review
10/10
Outstanding
Posted on May 21, 2025
Really nice hotel located close to the cableway for tianmen mountain (walkable distance). Really nice breakfast.
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每 一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on May 20, 2025
Very nice new hotel, big room and comfy bed. 30 min from the airport and 10 min drive from the Wild animal park. Delicious breakfast
Response from Property: 尊敬的賓客 : 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我 們會繼續努力時刻準備着您隨時回來。
Guest User
Superior Queen Room
Stayed in Apr 2025
Couple
7 review
8.0/10
Very Good
Posted on Jul 26, 2025
Room is clean and fine. Staff is friendly. The only problem is can’t connect up to internet without a Chinese phone number. The staff was nice enough to use her number to connect for me.
Response from Property: 尊敬的賓客您好!感謝您選擇我們酒店,酒店24年新開業,離天門山索道站700左右,旁邊就是去往張家界森林公園,出行特別方便,酒店wifi是錦江集團統一設定,給您帶來使用不便非常抱歉,祝您生活愉快!事事如意!