Preferred Hotels in Zermatt

The hotel is in a great location. The corner rooms offer a panoramic view of the Matterhorn from both indoors and on the balcony! A shuttle bus is provided from the train station to the hotel, but it is not far to walk there. The main colors of the room are milk tea and bean paste pink, which are soft and warm. The dry and wet separated bathrooms are spacious, with coffee machines, tea bags and kettles. Small snacks are provided every day (European desserts are not likely to fail). It's just that the coffee cups are not cleaned very well 😂. A feature of the hotel: the cheese hot pot cabin! Reservations are required, with a separate space, and the Matterhorn view is just outside the cabin. The cabin is small and warm, with music and dedicated service. The set meal is 75 Swiss francs per person, with pickled meat cold cuts, nuts, and three kinds of mixed cheese hot pot ingredients all from the local area, and the final dessert is also very exquisite. Overall value for money!

I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.