Schluhmattstrasse 131, Zermatt, Canton of Valais, 3920, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
42 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.5
Service9.4
Cleanliness9.4
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All reviews(42)
Positive reviews(7)
Reviews with photos/video(5)
Friendly host(5)
Ennaoj
Family Room, Balcony (Matterhorn View)
Stayed in Sep 2024
Family
9 review
10/10
Outstanding
Posted on Nov 19, 2024
I'm so in love with this hotel, and my room view is just right infront of the matterhorn view, comfy and superb!!!
SIONG CHUAN
Superior Double Room with Balcony and Valley View
Stayed in Nov 2024
Family
8 review
10/10
Outstanding
Posted on Dec 29, 2024
Nice view
小啤啤
Dom Roof Suite, Balcony (Matterhorn View)
Stayed in Nov 2023
Couple
18 review
9.0/10
Great
Posted on Dec 17, 2023
A very beautiful and comfortable hotel🏨
Just opposite Matterhorn🏔️so comfortable
Hotel staff are very friendly
If I come to Switzerland again🇨🇭, I will choose this hotel again🏨
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6/7
Guest User
Superior Double Room with Balcony and Valley View
Stayed in Aug 2023
Solo traveler
10 review
10/10
Outstanding
Posted on Sep 27, 2023
Very nice hotel, good value for money. The hotel design is pretty good and the service is very good. The location is very close to a cable car station, making it easy to go up the mountain. There will also be a car to take you to the train station when you leave.
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Guest User
Superior Double Room with Balcony and Valley View
Stayed in Jul 2023
Family
8 review
9.5/10
Amazing
Posted on Sep 4, 2023
This is a car-free town. Our own guide was not comprehensive, which was very embarrassing. Fortunately, the little girl at the front desk was very cute. The staff on duty who helped carry the luggage were also very satisfied and gave us a lot of support!
Facilities: Very good. You can see the mountain view from the room.
Hygiene: There is room for improvement
Environment: Very good
Service: Nothing to say! All service staff are fully supportive!
It's a pity that the room is full the next day and I can't extend my stay.
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Huangshanhelv
Superior Double Room with Balcony and Valley View
Stayed in Jul 2023
Family
11 review
7.0/10
Posted on Aug 21, 2023
1. This hotel is halfway up the mountain. There is a shuttle bus, but it closes at 7pm. The hotel check-in instructions did not mention this at all. It only said that the shuttle bus is free. We thought there was always a shuttle bus, but after we arrived by train that day It was 9.30, and the hotel said there was no shuttle bus, and the bus was also closed. The navigation showed that it took about 17 minutes to walk, but it turned out that it was all uphill, and I was exhausted. It was difficult to take a taxi halfway, and I vomited from exhaustion. The whole family had to push it in the middle of the night. Luggage, exhausted, sweating profusely, feeling hot and in a bad mood
2. The hotel reservation was obviously successful, but when check-in was due in two days, there was no notice, and it was said that the credit card charge failed and the room was full. Fortunately, Ctrip did a very good job in this regard, and it took several communications to let the hotel go again. The agent released a room, and Ctrip must be praised here.
3. The hotel front desk staff is quite good. On the day we went paragliding, they offered to take our luggage to the train station without us having to go back to pick up the luggage.
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Gigjie
Deluxe Double Room With Balcony And Matterhorn View
Stayed in Feb 2023
Couple
13 review
10/10
Outstanding
Posted on Mar 27, 2023
Designer hotel with good facilities, but a little expensive, it is worth staying for a day
The hotel will pick up and drop off the station. The location is right where you get on the cable car. The bread for breakfast is ok, crispy and crispy, but the view of the swimming pool is not very good, and the weight is ok. It’s almost like a domestic internet celebrity hotel.