Palmotićeva ul. 30, Zagreb, Zagreb County, 10000, CroatiaView Hotel Details
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The Dots Hostel Guest Reviews
4.5/5
Great
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(41)
Positive reviews(11)
Reviews with photos/video(3)
Negative reviews(2)
Darren611
Deluxe Double Room with Private Bathroom
Stayed in Jun 2024
Solo travelers
34 review
5.0/5
Outstanding
Posted on Jul 22, 2024
This hostel was very nice! It felt more like a hotel but with a more friendly vibe. The rooms are spacious and really clean. Also the sound proofing is excellent. I am a light sleeper and I didn’t hear a thing. The staff are very friendly and helpful. I arrived after the checkin time and it was very easy to checkin. The location is excellent! It’s close to the train station, bus station, and old town. I only stayed on night but if I come back to Zagreb I will definitely stay here again!
Anonymous User
Deluxe Double Room with Private Bathroom
Stayed in Aug 2024
Couples
1 review
2.0/5
Posted on Sep 5, 2024
[Good points]
- Cheap because it's a hostel
- Water, instant coffee, etc. were provided as free drinks (basically unmanned, so often not replenished)
[Bad points]
- Because the water heater stores hot water and boils it, if two people use the shower, only water comes out for the second person (if it was winter, I think they would have caught a cold)
- It's a hostel, so I don't really mind, but it's not dirty, but it's not clean either (especially the water area)
- Since it's basically unmanned, you're supposed to contact them by Whats up if there's a problem, but there was no reply
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Guest User
Standard Single Room, Shared Bathroom, Garden View
Stayed in Sep 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Oct 29, 2023
The shower, sink, and toilet were always clean. It was also nice to have everything in the kitchen space. There are plenty of free guidebooks and flyers available, and it was nice to have some in Japanese as well.
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Agnesjim
Family Suite with Private Bathroom
Stayed in Mar 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Quite clean environment Superior location, thanks to Josipa and her brother, friendly service, willing to serve us, seriously helped us solve that problem. The dormitory place is spacious four-person family room, four friends can open the suitcase there is a clean washroom in the room outside the room also have many bathroom washrooms do not have to fight for the washroom.
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hungry mom
Family Suite with Private Bathroom
Stayed in Jul 2023
Family
11 review
4.2/5
Very Good
Posted on Aug 2, 2023
The family room's private bathroom is not in the room but next to the room.
And there is no air conditioning. Other than that, everything is good. The rooms are spacious and clean and the staff are friendly. The location is also very good.
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Guest User
Double Room with Shared Bathroom
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 28, 2023
Very nice home
Beautiful and clean interior
Don't trust the facade of the old building
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Tamenjiaowozhaoxiaohua
Standard Single Room, Shared Bathroom, Garden View
Worst hostel ever. Have had travelled to more than 13 countries and stayed in different kinds of hotels, hostels, guest houses and have never seen something like this. Owners are not always there to help. I understand but when I texted her to ask for the directions. There's no response. Other guests also experienced the same thing. People self-served, there's no checking of passports nor ID so who knows, maybe you are sharing the whole space with criminals or wanted people. During check out time, no one was at the reception. Got scammed by a taxi driver one evening and wanted to seek help but she's not there. When voicing out about it, she said that it's not her job. Her job was just to give you a key, so you're in a no man's land and you do your own thing if you need information or help to the police station. It's not even a three star hostel. It's just a I -do-whatever-I-want guest house. What's more, needed to change room today but during check out hours, owners were not there and I got a message from her at 11:00 am asking me to pack my thing and moved to a new room I had booked. So you are supposed to cater to her but not the other way round. You paid and you catered to her. I was sightseeing so I couldn't do that. So expect to match her own schedule or her own liking when you stay there.
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on May 22, 2023
I would certainly rate this as a terrific hostel The manager was attentive, patient and went over and beyond to make me comfortable. The facility is impeccably clean. The location is good - near the central station, and I used public transportation for all my touring. I loved Zagreb, and certainly my accommodations went a long way to enhance my visit. I would strongly suggest arriving during daylight, if possible, because it is in a building with many other purposes, and the Dots Hostel is on the FIRST FLOOR - NOT the ground floor- which could be disconcerting for travelers from USA I would love to stay there again, on my next trip to Croatia.
Guest User
Stayed in Dec 2022
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
The hostel is conveniently located with train station, bus station and the city center within walking distance. Although I arrived quite late in the evening, the hosts made sure there would still be someone there to welcome me. It is spotlessly clean. I had to share the bathroom with other guests, but never had to wait when I needed the bathroom. The nights were quiet. I talked to the host about the fact that the beds were sagging in the middle and was glad to hear that the mattresses are exchanged every year, so surely the issue will be resolved soon with the upcoming mattress change. There is no kitchen to prepare a meal, but there are tea and juices, plates, cutlery, a small fridge and oil, vinegar, pepper and salt.
Guest User
Stayed in Dec 2022
Other
4.0/5
Very Good
Posted on Jan 31, 2023
Good location close to the main square and large shady park. It's a very busy street but this room was on the back side and quiet, they may not even have any rooms on the street side. This was a private room with a double bed and shared bath. Shared bath was small where the sink is but shower is roomy. Always was clean, and shared by only a couple of rooms. Didn't see the dorm rooms. There are also private rooms with private bath offered. At the time of this visit an organized breakfast wasn't offered but cold cereal and fruit was available 24/7 in the common kitchen, and instant coffee 24/7. The espresso machine required a staff member to operate and the desk isn't staffed except during the day generally. There's a sitting area with couch and chair and a dining area with tables and chairs. There was no air conditioner in this room and it was unusually hot in Zagreb during the stay. At night with the windows open it was comfortable, but very warm otherwise in the room during the day. Very nice owners.
Guest User
Stayed in Dec 2022
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
Fabulous hostel. Warm and friendly family run hostel in a great location. Impeccably clean and has everything you need and a few extra touches just to make it a little more special. Best hostel I’ve ever stayed in. Highly recommend if you are looking for a comfortable convenient stay that is quiet and budget friendly.
Guest User
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 21, 2024
Waren für zwei Nächte übers Wochenende im Hostel und es war schön ruhig und wir hatten das Gemeinschaftsbad direkt neben dem Zimmer und so störte das nicht, kein eigenes zu haben. Das Zimmer war grosszügig und gut ausgestattet. Das Personal sehr nett und das Late-Check-In problemlos möglich.