MAISON Hotel Yueyang Pedestrian Street, Tuqiao, Yueyang Reviews

Response from Property: 尊敬的賓客：感謝您的好評！我們酒店地處岳陽市中心，周邊有步行街、美食街，離岳陽樓非常近，出行便利。期待您的下次光臨！

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Our hotel has attached great importance to your feedback. I immediately checked and processed it as soon as possible. Regarding the front desk service issue you mentioned, because our hotel attaches great importance to customer feelings and customer experience, customers always come first. However, because we have many new employees at the front desk, we may use different methods and vocabulary when consulting you about your stay experience. It was used incorrectly and caused you to misunderstand our front desk ladies. I am really sorry. Because there are many new front desk ladies, there is still room for improvement in terms of service and communication capabilities. We will also strengthen training and education. , strive to make our services more professional, and at the same time accept your supervision and inspection. We have also checked the imprint on the quilt cover you took, and it is in a very eye-catching position in the middle of the quilt. After making the bed and cleaning the guest room, you must go through at least three ward rounds to meet the check-in standards before you can check in. Moreover, the guest supplies in each of our rooms are exchanged one by one for each guest. Any supplies that are put into the guest room are strictly disinfected before being put into the guest room. Welcome to accept your inspection at any time. Your valuable opinions are very important to us. Thank you for your support. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear guest, thank you for your review. I'm sorry that I didn't give you a perfect check-in experience. The hotel check-out time is indeed 1 p.m., but for some Ctrip members, the time can be extended to 2 p.m. Next time you arrive, you can check out. You can tell the front desk that you are a Ctrip member when it comes to your room time, and we will extend your stay for free. We look forward to your next stay and giving us a chance to make corrections and improvements. Wish you a happy life!

Response from Property: 【免費洗衣】感謝您對我們酒店的好評，我們將努力做到更好，為您提供更好的服務，期待下一次為您服務。

Response from Property: 親愛的賓客您好，感謝對我們美宿酒店的喜愛和認同。我們一直努力為旅客打造温馨、舒適、科技 的入住體驗，希望我們能為您的假期增添喜悦和感動。也期待您的再次入住！

Response from Property: （零壓床墊）感謝您對我們酒店的好評和讚許，我們會不斷超越自我，不斷投入更大的熱情和熱心，為每一位客人提供難忘的入住體驗。

Response from Property: 尊敬的賓客：您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望美宿酒店會是您回憶裏最温馨最獨特的那個！常回美宿酒店看看哦！祝：安好！

Response from Property: 感謝您的細緻好評！看到您對房間的乾淨整潔、安靜環境以及我們服務的認可，還有提到晚上的養生小粥讓您滿意，真的特別暖心～

Response from Property: 【免費停車】【晚安粥】非常感謝您對我們酒店的評價，我們將一如既往地提供優質的服務和設施，讓您的下一次入住體驗更加愉悦。

Response from Property: 【免費爆米花】感謝您對我們酒店的讚譽，我們會將您的建議深刻記在心中，並不斷完善設施和服務，讓您的下一次入住更加圓滿。

Response from Property: 【免費停車】尊敬的客人，感謝您選擇我們的酒店並留下寶貴的評價。我們非常重視客人的反饋和意見，這將促使我們不斷完善和提升服務和設施。

Response from Property: 感謝您對我們酒店的讚美，我們將繼續提升服務質量，並以您的滿意為最大目標，讓您的下一次入住更加舒適。

Response from Property: 【免費洗衣】我們深知客人的滿意度是酒店發展的基礎，因此我們一直在不斷完善和提高我們的服務和設施。我們鼓勵員工不斷學習和進步，為客人提供完美的服務體驗，讓每一位客人都感受到我們的用心和關愛。

Response from Property: 【免費停車】尊敬的客人，感謝您選擇我們酒店並留下好評。我們一直以來致力於為客人提供最優質的服務和最舒適的住宿體驗。