The Milner York

The Milner York Reviews

The Milner York

Station Rd, York, YO24 1AA, United KingdomSee Hotel Details
The Milner York
The Milner YorkThe Milner YorkThe Milner York
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1 night

Guest Reviews

8.8/10
Very Good
239 review
Verified reviews
Location9.1
Amenities8.6
Service8.8
Cleanliness8.8
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All reviews(239)
Positive reviews(222)
Reviews with photos/video(71)
Convenient location(58)
Easy to get around(50)
Close to train station(50)
Well decorated(17)
Perfect for business trips(15)
Garden view(10)
Luxurious(8)
Large bathroom(6)
Negative reviews(17)
Guest User
Standard Double Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 21, 2025
The hotel is very grand, which gives us a feeling of a posh holiday without breaking the bank. Staying in such a centrally located and stunning place adds value to the trip. The only thing I wasn’t thrilled about was the size of the room. We chose the cheapest one, so we got what we paid for.
Guest User
Sidings Double Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 16, 2025
Lovely hotel . Please note stairs up to reception. Rooms are small. Found bed not comfortable. Overall location is perfect for the travelling to station.
Gingy Let
Junior Suite
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 19, 2025
Excellent stay! Got upgraded so we have more privacy and nice view! Excellent location, friendly staff, clean and beautifully maintained! Will definitely come again!
louise bloxham
Standard Single Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 28, 2025
I arrived late evening after a long journey and received a lovely welcome and an upgrade upon checking in. Both the hotel and the room were stunning. The stair case alone is so beautiful. My bed was super comfy and my room had a roll top bath and a separate rain dance shower. The water pressure was great for such an old building too. I also had a view of York Minster. It’s right next to the train station but also easy walking distance to the city centre.
Response from Property: Dear Guest,Thank you for your kind review. We're so pleased to hear that your stay was a comfortable and memorable one, and that you appreciated both the warm welcome and the character of the building. It's lovely to know you enjoyed your upgraded room and the views of York Minster. We hope to welcome you again soon.Kind regards,Guest Services Manager
Guest User
Standard Single Room
Stayed in Apr 2025
Solo traveler
12 review
10/10
Outstanding
Posted on May 3, 2025
Located right next to the train station (look for the York Tap and there’s a steps-free entrance right next to it), this historic hotel offered me the best hotel accommodation experience. Lovely breakfast and afternoon and drinks. The room is temperature controlled and you can stay cool in the hot days!
Response from Property: Dear Guest User,Thank you for taking the time to leave such a fantastic review. We do appreciate your comments and they will certainly be shared with the team and very much appreciated. We would love to welcome you back, so please do hesitate to contact us should you wish to return in the near future. Kind regardsGuest Services Manager
GLBB
Superior Twin Room
Stayed in Mar 2025
Family
14 review
8.0/10
Very Good
Posted on Apr 21, 2025
The room is smaller than what we expected based on the photos. Some of the rooms including mine was is dated. The door at mine swung closed because the hinge wasn’t working well.
Response from Property: Dear Guest ,Thank you for staying at the Milner and taking the time to send us your feedback. We are sorry to read the room did not meet your expectations. We have a variety of room types and they differ in size and view. We do apologize for the door issue-our maintenance team will look into the hinge right away. Your comments are valuable and help us improve both services and facilities. We do hope you visit us again in the future.Kind Regards,Guest Services Manager
Guest User
Superior Twin Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 11, 2025
Very clean and comfortable, everything was perfect! Definitely will be back again.
Response from Property: Dear Guest User,Thank you for your amazing 10/10 review! It is with great pleasure to read your comments following your recent stay and your comments have been shared with our team. Should your journeys bring you back to York we would be most happy to welcome you again.Kind regards,Guest Services Manager
Guest User
Junior Suite
Stayed in Mar 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Apr 11, 2025
Great location! Especially if travelling by train, hotel was quiet and rooms spacious. Staff were efficient and friendly. Would stay again.
Response from Property: Dear Guest,Thank you for your kind review.We’re delighted to hear that you enjoyed our convenient location, peaceful atmosphere, and spacious rooms. It’s also wonderful to know that our team left a positive impression with their friendly and efficient service.We very much look forward to welcoming you again on your next visit.Kind regards, Guest Services Manager
Guest User
Superior Twin Room
Stayed in Jan 2025
Couple
6 review
10/10
Outstanding
Posted on Feb 27, 2025
Super beautiful hotel! Like wow, very professional staff , AMAZING architecture and history, clean, great location, good value of money
Response from Property: Dear Guest,Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon.Kind regards,Guest Services Manager
Guest User
Garden View Double Room
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Feb 3, 2025
Absolutely beautiful hotel in a great location, 5 minute walk from the city. Inside the hotel is amazing and quite grand. We choose a garden view room which was a bit small but the view was amazing, all the way to the minster. Breakfast can get a bit busy as the area is small but it was nice. The spa was lovely but again small and can get busy. Overall a beautiful hotel in an ideal location.
Response from Property: Dear Guest, Thank you for your fantastic review! We're thrilled you enjoyed our beautiful hotel, ideal location, and stunning garden view. It's great to hear you had a lovely experience in the spa and at breakfast. We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay. Kind regards, Guest Services Manager
Anonymous User
Garden View Double Room
Stayed in Jun 2025
Couple
1 review
8.5/10
Very Good
Posted on Jul 31, 2025
Lovely hotel would highly recommend. Excellent location and lounge area fantastic. Would make such a difference if hotel would either advise residents on arrival or put a sign on the service area in the Garden Room when it closes. We sat watching around 5 different people wait and look for service in the evening to be eventually told that they had to go to the main bar The Swollen Gambler situated a fair distance from the Garden Room to get drinks themselves. Also our Garden Facing Room was particularly dark outside the bathroom where there was a full length mirror that you couldn't see yourself in day or night and no light available there.
Guest User
Superior Twin Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 22, 2025
The hotel is excellent. The location is great! The room is very spacious and the ceiling is very high. Room is clean and the air conditioner doesn’t make any noise. Will stay here again! Highly recommended!
Guest User
Sidings Double Room
Stayed in Jun 2025
Couple
1 review
7.5/10
Posted on Jul 20, 2025
Our room was in the annex part of the building. It wasn't anything special. The room was dark and overlooked the Royal Mail post office. It was in desperate need of a lick of paint particularly the ceiling. The furniture was shabby and carpets well worn and not particularly clean.The bathroom was reasonably clean except for the skirting boards. The main part of the hotel was in better condition. The staff were helpful and pleasant. The breakfast was buffet style with plenty of choice. The hotel was well situated to walk into York. Parking was £20 a day and there was plenty of parking available.
Guest User
Standard Double Room
Stayed in Jan 2025
Business traveler
42 review
10/10
Outstanding
Posted on Feb 18, 2025
Great location with elegant decoration, definitely a great hotel in the town.
Response from Property: Dear Guest,Thank you for your wonderful feedback! We're thrilled you enjoyed the location and elegance of the hotel. We hope to welcome you back soon.Kind Regards, Guest Services Manager
Adrian Graham
Sidings Double Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 7, 2025
Can't get a better location than this. Lots of parking (Payable £20) and a very grand hotel. 10 minute walk to the city and across the road from the walls. Reception desk team were excellent at check in and even upgraded us. Very enjoyable stay and would stay again. Recommended for a city stay