Hotel Associa Shin-Yokohama (JR-Central Hotels) Reviews
Hotel Associa Shin-Yokohama (JR-Central Hotels)
Shin-Yokohama 2-100-45, Kohoku Ward, Yokohama City, Kanagawa Prefecture, 222-0033, JapanView Hotel Details
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Hotel Associa Shin-Yokohama (JR-Central Hotels) Guest Reviews
4.7/5
Amazing
292 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(292)
Positive reviews(289)
Reviews with photos/video(73)
Easy to get around(45)
Delicious breakfast(28)
Convenient for shopping(27)
Large rooms(21)
Near shopping area(15)
Would stay again(11)
Perfect for business trips(10)
Loved the night views(7)
Negative reviews(3)
WrldTraveler
Superior Twin Room
Stayed in Sep 2024
Business travelers
16 review
4.0/5
Very Good
Posted on Oct 19, 2024
Exceptional location. Located directly above the Shinyokohama Station, very convenient for business travelers, especially if you're arriving/departing by train. 5 min walk to Ramen Museum!!
Response from Property: Thank you very much for staying at our hotel.
We are encouraged by your evaluation and will continue to improve our services to further satisfy our guests.
We look forward to welcoming you again.
KKWa
Moderate Double Room
Stayed in Nov 2024
Family
12 review
3.5/5
Posted on Jan 9, 2025
Good location if you need to take Shinkansen for interstate travels. The room is cosy and comfortable.
Response from Property: Thank you very much for staying at our hotel.
Also, thank you for choosing our hotel from many hotels.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We look forward to seeing you soon on your next visit.
Sfet Llc
Standard Twin Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 23, 2024
The front desk is on 10th floor in the building , it is not very convenient if you take many luggage. There’s airport buses to HND
Response from Property: Thank you very much for staying at our hotel the other day.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
Guest User
Moderate Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The room was spacious. I feel that it is a very significant thing to say considering that the standard room size in Japanese cities are a lot smaller (or even half the size of the room at this hotel). The location is extremely convenient coming off a shinkanzen but I wish that the hotel description can be more specific about how to find it. Google Maps are not clear enough (It said - take exit 10 to the hotel. There is no exit 10.) For other travelers, the hotel is accessed by elevator inside the Shin-yokohama station entrance. Take that elevator to the 10th floor.
Response from Property: Thank you for choosing to stay at our hotel.
Thank you also for sending us your feedback on that occasion.
We apologise for the difficulty in finding your way to the hotel.
We look forward to welcoming you again.
Chiat Wee
Moderate Double Room
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 30, 2024
My room faced the traffic so it was noisy when ambulance passed by. Air con was noisy after sometime too. Luckily the weather was cooling so I didn’t use it often. Senior staffs at the front desk were normally more helpful than others. Breakfast catered to mostly Asians so I had enjoyed it.
Response from Property: Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
Yu
Moderate Twin Room
Stayed in Sep 2024
Family
3 review
4.7/5
Amazing
Posted on Oct 21, 2024
This is my first choice hotel when staying around the Shin Yokohama station. Hotel room is clean, the staff are very friendly. There is also a small lounge for drinking coffee and tea. Location is good, it is on top of the station and there are many stores in the building.
Response from Property: Thank you very much for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
ERI.N
Standard Twin Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 24, 2024
perfect hotel especially if you are catching shinkansen in few days. hotel is in department building top floor. bunch of restaurant in surroundings since its right in shin yokohama train station. we’d definitely stay here again for convenience!!
Response from Property: Thank you very much for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Takakohazenut
Moderate Double Room
Stayed in Feb 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Mar 26, 2024
I love the location of this hotel, which is right above Shin-Yokohama station and on the 10th floor of a mall which houses usual popular stores like Uniqlo and Gu. Souvenir/food stores are in the mall and train station too. It also has a gym although I didn’t go check it out.
There’s also a guest lounge for free coffee/tea/juices and newspapers which you can enjoy on the 12th floor. And this lounge has a nice view too of the streets below.
Staff are friendly and helpful, although many are not proficient in English. I’m
All in, I would stay here if I visit Yokohama again. I would also recommend this place to others (which I did!)
6/7
Guest User
Moderate Triple Room
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jul 23, 2024
The hotel's location is really convenient. Rooms are of decent size, nothing like the small hotel rooms one usually sees in Japan. Hotel staff are also very nice and responsive.
Response from Property: Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue to promote better service in the future.We sincerely look forward to your next visit.
H Gilgen
Moderate Double Room
Stayed in Jul 2024
Other
16 review
4.0/5
Very Good
Posted on Nov 8, 2024
good location on top of the train station, good price, i will stay again
Response from Property: Thank you very much for staying at our hotel.
We will continue to make efforts to encourage your satisfaction with customer's .
I and all staff are looking forward to meeting you again .
QFQFQF
Moderate Double Room
Stayed in Feb 2024
Solo travelers
43 review
5.0/5
Outstanding
Posted on May 28, 2024
Value for money. This place is on top of a shopping mall therefore there's quite a few places to eat at
Response from Property: Thank you very much for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.
Guest User
Moderate Double Room
Stayed in Feb 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Apr 4, 2024
Convenient location, right above the Shinkansen station, reasonable sized room with a nice view of Yokohama. Good breakfast.
Response from Property: Thank you very much for staying at our hotel.We are very grateful for your kind words.We will continue to make every effort to provide the best hospitality to our many guests.We sincerely look forward to welcoming you again.
Guest User
Superior Triple Room
Stayed in Feb 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 17, 2024
the location is excellent, and there is a big shopping mall downstairs. besides, the hotel staff is quite helpful.
Response from Property: Thank you very much for choosing our hotel.We would also like to thank you again for your feedback on that occasion.We are very pleased to hear that you enjoyed your stay with us.We hope you will have another opportunity to stay with us again.
Anonymous User
Moderate Double Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Clean and centrally located. Good breakfast. Lots of shopping nearby
Response from Property: Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Brandon
Standard Twin Room
Stayed in Sep 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Excellent hotel and top services 👌
Response from Property: Thank you very much for staying at our hotel the other day.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue to pursue aiming for hotels that will be selected by many customers in the future.
We sincerely look forward to your visit.