Hotel Associa Shin-Yokohama (JR-Central Hotels) Reviews
Hotel Associa Shin-Yokohama (JR-Central Hotels)
Shin-Yokohama 2-100-45, Kohoku Ward, Yokohama City, Kanagawa Prefecture, 222-0033, JapanSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
408 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(408)
Positive reviews(405)
Reviews with photos/video(113)
Easy to get around(68)
Delicious breakfast(37)
Convenient for shopping(37)
Near shopping area(25)
Perfect for business trips(18)
Tasty coffee(11)
Loved the night views(8)
Tasty restaurant(5)
Negative reviews(3)
WLaw
Standard Twin Room
Stayed in Apr 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jul 24, 2025
This is the hotel I will definitely stay when need overnight at Shinyokohama.
The hotel right in Shinyokohama station is very convenient, many shop & restaurants around by walking distance only.
Room very quiet & cosy.
Hotel got free drink bar so 👍🏻
Front desk staff can speak in English so easy us any enquiry 👍🏻
Will definitely stay again.
6/18
Response from Property: Thank you very much for staying at our hotel the other day.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue to pursue aiming for hotels that will be selected by many customers in the future.
We sincerely look forward to your visit.
FHSY
Moderate Double Room
Stayed in Feb 2025
Family
20 review
10/10
Outstanding
Posted on Apr 2, 2025
Very good location and lots of amenities surrounding. Have lounge for hotel guest to enjoy some drinks.
Response from Property: Thank you very much for having us stay at our hotel.
We will continue to pursue aiming for hotels that will be selected by many customers in the future.
We sincerely look forward to your visit.
Guest User
Moderate Double Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 19, 2025
Convenient
JR, Shops and restaurants downstairs
The only down side is parking
6/8
Response from Property: Thank you very much for staying at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue to promote better service in the future.
We sincerely look forward to your next visit.
Guest User
Moderate Double Room
Stayed in Jan 2025
Business traveler
27 review
9.5/10
Amazing
Posted on Feb 18, 2025
Almost perfect hotel: the location, cleanness, and restaurants around there. One finding is that I couldn't find vending machines selling beer in the hotel.
Response from Property: Thank you very much for your stay at our hotel.
We are grateful for receiving a valuable evaluation.
We are sorry, but we do not have a beer vending machine in our hotel.
However, we do sell beer in our lounge, so please take advantage of it if you have the opportunity.
I am happy if you can use the hotel again.
Guest User
Moderate Double Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 29, 2025
The hotel is well-equipped with variety of facilities. However it is recommended that to increase the amount of washing machines to customers and socket hole to customers.
Response from Property: Thank you very much for choosing our hotel.We are also grateful for your high evaluation of our hotel. Thank you very much.We are very happy to hear that you had a pleasant stay with us.We are glad that you are satisfied with our facilities.We will continue to make every effort to be the hotel of choice for many guests in the future.We look forward to welcoming you back to our hotel.
Guest User
Moderate Double Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 20, 2025
This charming hotel offers a perfect blend of comfort and convenience. The staff were exceptionally welcoming, ensuring every need was met with a smile. Our room was spacious, well-appointed, and immaculately clean, featuring modern amenities and cozy bedding. The on-site restaurant served delicious meals, and the breakfast buffet was a delightful start to each day. Centrally located, it provided easy access to local attractions. Though compact, the pool and lounge areas were inviting for relaxation. Minor hiccups, like slow Wi-Fi, were swiftly resolved. A fantastic value for money—highly recommended for both leisure and business travelers seeking a hassle-free, pleasant experience!
Response from Property: Thank you very much for staying at our hotel the other day.
Also, thank you again for giving us your thoughts at that time.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
WrldTraveler
Superior Twin Room
Stayed in Sep 2024
Business traveler
23 review
8.0/10
Very Good
Posted on Oct 19, 2024
Exceptional location. Located directly above the Shinyokohama Station, very convenient for business travelers, especially if you're arriving/departing by train. 5 min walk to Ramen Museum!!
Response from Property: Thank you very much for staying at our hotel.
We are encouraged by your evaluation and will continue to improve our services to further satisfy our guests.
We look forward to welcoming you again.
Valerie KhinLin
Moderate Double Room
Stayed in Apr 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on May 25, 2025
Big room, very comfortable bed and pillows ; easy access to public transportation
Response from Property: Thank you very much for choosing our hotel.We are also grateful for your high evaluation of our hotel. Thank you very much.We are very happy to hear that you had a pleasant stay with us.We are glad that you are satisfied with our facilities.We will continue to make every effort to be the hotel of choice for many guests in the future.We look forward to welcoming you back to our hotel.
KKWa
Moderate Double Room
Stayed in Nov 2024
Family
13 review
7.0/10
Posted on Jan 9, 2025
Good location if you need to take Shinkansen for interstate travels. The room is cosy and comfortable.
Response from Property: Thank you very much for staying at our hotel.
Also, thank you for choosing our hotel from many hotels.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We look forward to seeing you soon on your next visit.
Sfet Llc
Standard Twin Room
Stayed in May 2024
Family
1 review
9.5/10
Amazing
Posted on Jun 23, 2024
The front desk is on 10th floor in the building , it is not very convenient if you take many luggage. There’s airport buses to HND
Response from Property: Thank you very much for staying at our hotel the other day.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
Guest User
Moderate Double Room
Stayed in Nov 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 15, 2025
The room was spacious. I feel that it is a very significant thing to say considering that the standard room size in Japanese cities are a lot smaller (or even half the size of the room at this hotel). The location is extremely convenient coming off a shinkanzen but I wish that the hotel description can be more specific about how to find it. Google Maps are not clear enough (It said - take exit 10 to the hotel. There is no exit 10.) For other travelers, the hotel is accessed by elevator inside the Shin-yokohama station entrance. Take that elevator to the 10th floor.
Response from Property: Thank you for choosing to stay at our hotel.
Thank you also for sending us your feedback on that occasion.
We apologise for the difficulty in finding your way to the hotel.
We look forward to welcoming you again.
Guest User
Moderate Double Room
Stayed in Feb 2025
Business traveler
7 review
10/10
Outstanding
Posted on Mar 29, 2025
Very good hotel, the room the service the location is great.
Response from Property: Thank you very much for using our hotel hotel.
I hope that you will return to Japan.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We look forward to seeing you soon on your next visit.
Chiat Wee
Moderate Double Room
Stayed in Mar 2024
Couple
2 review
8.5/10
Very Good
Posted on Apr 30, 2024
My room faced the traffic so it was noisy when ambulance passed by. Air con was noisy after sometime too. Luckily the weather was cooling so I didn’t use it often. Senior staffs at the front desk were normally more helpful than others. Breakfast catered to mostly Asians so I had enjoyed it.
Response from Property: Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
Yu
Moderate Twin Room
Stayed in Sep 2024
Family
4 review
9.5/10
Amazing
Posted on Oct 21, 2024
This is my first choice hotel when staying around the Shin Yokohama station. Hotel room is clean, the staff are very friendly. There is also a small lounge for drinking coffee and tea. Location is good, it is on top of the station and there are many stores in the building.
Response from Property: Thank you very much for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
ERI.N
Standard Twin Room
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Oct 24, 2024
perfect hotel especially if you are catching shinkansen in few days. hotel is in department building top floor. bunch of restaurant in surroundings since its right in shin yokohama train station. we’d definitely stay here again for convenience!!
Response from Property: Thank you very much for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.