Olivia Cheong
February 2, 2025
It's hard to find the hotel from the station!
The hotel staff's service capabilities and English proficiency vary. Most of them cannot communicate in English. After all, it is a tourism service, so their English ability should be improved.
In the name of environmental protection, simple cleaning, including taking out the trash, was only done on the 4th day of our stay, which was really unsatisfactory! The garbage piled up for 3 days is too long and unsanitary. There is only one big garbage bin and the other is small. Other hotels do not clean their rooms daily for environmental reasons but they do take out the trash daily. This hotel really needs to review this measure.
Overall, the hotel level needs to be improved.
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