THE FARM TOUR Reviews

Response from Property: Thank you for your recognition and affection, and welcome to come back and play next time. I look forward to meeting you again~ (づ￣3￣)づ╭❤～

Response from Property: We are also very happy to meet you, and you are also super friendly. We look forward to your next vacation and coming back to play together~~o(*￣▽￣*)ブ

Response from Property: 親愛的客人，您的一句“物超所值”，就是對我們最大的肯定！我們會繼續努力，讓這份誠意一直陪伴您的每次入住~期待與您再見

Response from Property: Thank you very much for choosing Bamu Qingchuan. First of all, the purpose of traveling is to enjoy the vacation happily. You were very angry from the moment you stepped into the B&B. You argued with your family for a long time when there were so many guests in the lobby, and checked in very angrily. Until the moment you left the B&B, when three of our colleagues saw you off and opened the car door for you, you were arguing with your family. I hope you can calm down. We sincerely hope to provide you with a happy vacation time. Please don’t take your anger out on us. Respect is mutual. In response to the points you raised above, I would like to take this opportunity to communicate with you calmly: 1. Our front desk colleagues have contacted you through the platform the day before, and there are call records to verify, but we could not contact you so we did not add your contact information. We also explained the situation to you when you checked in on site, and added you as soon as possible to tell you that you can contact us at any time if you need anything during your stay. 2. When the front desk colleague asks you about your meal, it does not mean they are rushing you as you have misunderstood. The colleague at the front desk said: If you need to have dinner at our B&B, you need to reserve the dishes with us in advance. Because it is the Dragon Boat Festival holiday, the kitchen has a lot of orders, and our ingredients are freshly purchased. If you place an order at the last minute, we may not be able to serve you on time. We are worried that you will be very hungry while waiting, so we will give you a reminder. 3. Introduction to facilities and services: On the way to your room, the front desk colleague has already given you and your family a detailed introduction to the following: the time and location of breakfast in the restaurant, the location of the mahjong room, the billiard room, the KTV, etc. If you didn't hear it, you can ask your family for confirmation! 4. Your room is on the second floor. The front desk colleagues saw that your family was carrying a lot of luggage and took the initiative to help carry it upstairs. If you didn't notice it, you can also ask your family to confirm. You didn't tell us that you needed luggage handling service when you checked out. If you had told us, we would have immediately sent our colleagues to help you with it! 5. Regarding the room style, each guest has different understanding and aesthetic preferences, and we are not after the Japanese-style lonely internet celebrity feel. This is also your personal understanding. 6. We will continue to improve and adjust the facilities and equipment in the room in the near future. We deeply apologize for the inconvenience caused to you. 7. Regarding the issue of bananas, we once again sincerely apologize to you. It was our failure to check thoroughly that resulted in the dented bananas not being detected in time. When you reported the banana problem to our colleagues, they misunderstood you because we had explained the banana problem to the customer before. It was not your misunderstanding that you were ignorant. After we understood the situation, we apologized to you immediately and sent a delicious afternoon tea to your room as compensation. 8. The water tank outside the guest room is the hot water system of the B&B. We apologize for any physical discomfort caused to you. 9. Your room is on the inner side and there will be no cars passing by the village road after 7pm. If you are sensitive to sound, we provide earplugs for your use. 10. Regarding breakfast, first of all, the portion size is different because each guest has a different appetite, so we match it according to the average amount, and when serving the meal we will tell each guest that they can add more if it is not enough. Secondly, tastes vary from person to person, and we will try our best to provide services that suit the guests' tastes. You said the porridge was too sweet, so we changed it to a non-sweet one but you didn’t want it; you said the soup dumplings were not enough, so we brought you five or six more; you said you hated fried eggs the most, so we immediately made you boiled eggs; but you were still very angry and couldn’t accept it, so we immediately arranged to cook noodles for you; you said you wanted to drink cold milk, so we brought you two boxes of ice milk on a tray (to avoid direct contact with your hands), but you couldn’t accept our use of the tray, and were very angry and asked us to take the tray away and not be so "deliberate"... We have therefore deeply reflected on the shortcomings of our service, and have held meetings and training and will make improvements in the near future, striving to provide every guest with more considerate and meticulous service! Finally, we once again sincerely apologize for your bad stay experience. We will deeply reflect on and improve our shortcomings! We will continue to provide better service and experience for every guest! ! However, we also want to make a solemn statement about what we have done but you have misunderstood us, so as not to mislead other guests who are reading this review! Finally, I hope you can be happy every day!

Response from Property: Thank you for your love, Sister Yan~~ The photos are so beautiful!! I am very happy to spend two days with you~ Welcome to come to our house again when you are free next time~~ I will also visit your house when I am free hahaha!!

Response from Property: Hahahaha, next time we will try to get the kids to come over and play more happily, and put aside their homework~

Response from Property: I'm glad you like our Bamu Qingchuan~~See you next time~

Response from Property: The clouds and mist are so beautiful~ I look forward to seeing you again on a sunny day next time! !

Response from Property: Hello, thank you for your stay and feedback, and thank you for choosing Bamu Qingchuan. Regarding the check-in procedures, our current registration management requirements for the homestay industry are to take a photo of your face and ID card and upload it to the homestay registration section of Yueshangtong. If it is different from the procedures for checking in at your usual hotel, I hope you can understand. Regarding the door and door lock, in order to preserve the style of the old building, we asked the local carpenter to make a special solid wood door, so you can only use the key to unlock it. In addition, the recent humid weather will cause a little deformation, which makes it a little inconvenient for you to close the door. We are deeply sorry~ Regarding the toilet and shower gel, we will definitely strengthen the training of the housekeeping department, and apologize to you for the negligence of our colleagues~ Regarding the shower and tiles, we repaired and adjusted them as soon as we saw your feedback. The cotton swab may have become soft due to accidentally getting wet during use, which caused you inconvenience. The kettle is placed in a trolley with tea, coffee, cups, paper towels and other water bar supplies, so that you can pull it to a convenient place for you to use~ Regarding the curtain problem, the shading degree of the blinds is 95%. If it affects your rest, we are sorry and can provide you with an eye mask. Regarding the issue of soundproofing, if you are sensitive to sound, we provide earplugs by the bed in our guest rooms to provide you with a better sleep. In order to allow every guest to have a relaxing and relaxing vacation time away from the hustle and bustle of the city, our guest rooms are not equipped with TVs. However, if guests have needs, they can contact the front desk at any time to send the projection equipment in the public area to the room. And when you made a request on the day, our colleagues had already delivered it to your room as soon as possible~ The space under the duplex staircase is a decorative check-in space designed by the designer. If you need a floor mat, we can also provide it to you. Regarding the final discount and gift issue, we will strengthen the training of our front desk colleagues. Finally, all our colleagues at Bamu Qingchuan express their sincere apologies to you. Next, we will continue to work hard to improve every detail so that every friend who comes here can have a better stay experience. We also believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again.

Response from Property: Thank you for your support and trust in us. We will continue to maintain our high-quality service attitude and make you feel the warmth of home.

Response from Property: Then next time you come, you must order a fairy stick and eat the popsicle~~~

Response from Property: First of all, thank you for choosing Bamu Qingchuan. We are very sorry that you encountered some problems during your stay, which caused you inconvenience and trouble. We will definitely reflect seriously and actively improve to ensure that your and other guests' stay experience becomes more pleasant and comfortable. I wish you a happy life~~

Response from Property: The photos are so beautiful! ! ! ! My sister is so beautiful. Welcome to come over next time for a family gathering and take family photos! ! ! !

Response from Property: Hahahahahahahahahaha, I was forced to be taught a beating. Come back when you have time. This time, Lao Wang and I are going to win. Haha