No. 118, Section 5, Jiaoxi Road, Jiaoxi Township, Yilan, Taiwan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
187 review
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Verified reviews
Location9.7
Amenities9.0
Service9.1
Cleanliness9.5
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All reviews(187)
Positive reviews(187)
Reviews with photos/video(77)
Delicious breakfast(49)
Relaxing hot springs(42)
Large rooms(27)
Would stay again(11)
Convenient for shopping(9)
Perfect for families(7)
Friendly front desk staff(6)
Located downtown(4)
Guest User
Japanese Family Room
Stayed in Dec 2024
Family
22 review
10.0/10
Outstanding
Posted on Jan 6, 2025
Located in a vibrant street full of eateries in central of Jiaoxi.
Hotel breakfast is by far the best of what we had in Taiwan , very good quality with plenty of selection , deserts and can drinks provided as well. Great hot spring facilities in the rooftop & very spacious and comfortable family room with nice room slippers & onsen sandals. We are also provided with vouchers to experience cooking onsen egg/ vegetables at nearby Gamalan hotel.
Overall, a great hotel but the lobby feels noisy & crowded as it is considered an open space area as the bakery, with Starbucks and hotel restaurant.
Guest User
Classic Double Room
Stayed in Apr 2025
Couples
4 review
10.0/10
Outstanding
Posted on May 24, 2025
The hotel provided a good customer service, the food was delicious and the environment was clean .
Penelope 75
Japanese Family Room
Stayed in Oct 2024
Family
4 review
9.0/10
Great
Posted on Nov 16, 2024
Visited the hotel with my family, stayed in room 720, great food, room, ambience and roof top hot spring facility, just that roof top hot spring area closes from 11:30 to 2:30, which is a bit inconvenient. Most of the staff members we saw are very polite and accommodating! A female staff member we saw at 11:30 on the 14/Nov at the hot spring reception was not friendly at all. She was the only staff at the hot spring area at that moment. There was two hair dryers hanging on the wall, one of them was not working. I passed the broken hair dryer to her and reflected this issue. She simply took the hair dryer without a word and totally ignored me. Her expression shows that she absolutely didn’t want to be there. She is unbelievably rude and way below ********* hospitality standard!
6/8
John
Japanese Family Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on May 1, 2025
We had an excellent stay at this hotel, The location and service was very good. Will definitely stay here again next time we visit.
BhSoh
Japanese Family Room
Stayed in Aug 2024
Family
1 review
10.0/10
Outstanding
Posted on Oct 16, 2024
We bring our wheelchair bound mum for our planned Taiwan travel. Booked 3 rooms. The rooms are very spacious and clean. My mum and all our family members were very satisfied with the rooms. And the 温泉泡as well. All good except for the typhoon Krathon which disrupted our travel itinerary.
Celina
Classic 2-bed Room
Stayed in Jan 2024
Family
15 review
8.0/10
Very Good
Posted on Feb 12, 2024
Room was big and clean nearby food stores and convenient stores. Recommended for families.
KerineL
Classic Double Room
Stayed in Jun 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Jul 30, 2024
A new hotel, clean, spacious room, good breakfast spread. Need to take note that the English Name of the Hotel is Gamalan Spring instead of Gamalan Star.
Anonymous User
Classic Double Room
Stayed in Jun 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jul 30, 2024
Thumb up for the hotel. Everything was great from the room to the facilities to breakfast.
Joey
Classic 2-bed Room
Stayed in Jul 2024
Family
4 review
8.5/10
Very Good
Posted on Oct 30, 2024
I booked Japanese style room that is spacious and clean. Sleep good.
YvonneYeo
Classic 2-bed Room
Stayed in Jan 2024
Solo travelers
8 review
10.0/10
Outstanding
Posted on Feb 24, 2024
Location is fantastic.
Room is exceptional good especially the bed and in room hot spring tub.
Very clean & Spacious.
Leiny Heng
Classic Double Room
Stayed in Oct 2023
Couples
1 review
10.0/10
Outstanding
Posted on Dec 6, 2023
The room is very spacious and clean. The staffs are very friendly too. I made dinner buffet reservation and enjoyed a good price for it. The food variety is good and it worth the money. I enjoyed my stay here very much. Especially with the hot spring in the room. Highly recommended.
Kok Hwee
Classic 2-bed Room
Stayed in Sep 2023
Solo travelers
5 review
9.0/10
Great
Posted on Oct 11, 2023
This hotel has everything you need for. Only that the bathroom accessories used are not up to standard. Expect this hotel to partner with some famous brands for that. Also the hair dryer also spoil what it is a high class and beautiful hotel.
Guest User
Classic 2-bed Room
Stayed in Aug 2023
Couples
17 review
9.5/10
Amazing
Posted on Nov 29, 2023
The location is well situated for the hot spring (onsen) town. Town is a bit in the quiet side which is good for a restorative weekend get away.
The renovation is new, and place is clean.
Breakfast spread offers wide range of raw vegetables, a vegan haven which is pretty standard fare for a 4 star ********* style hotel.
On the same ground floor, there is a bakery offering delectable selection of pastries. Only downside is it is not opened till 10am.
Guest User
Classic 2-bed Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Jun 5, 2025
Very good.
榕榕公主
Double Executive Suite
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 24, 2025
I stayed in the executive suite on the 7th floor, which was very large, very nice, very clean, and had a great view. The buffet restaurant on the 1st floor tasted excellent, and the staff were very hardworking in replenishing dishes and collecting guests' plates. Every dish there was delicious, and I will go there again next time. I really don't want to check out!