Xibai Hotel

Xibai Hotel Reviews

Xibai Hotel

No.43 West Street, Chengzhong District, Xining, Qinghai, 810000, ChinaSee Hotel Details
Xibai Hotel
Xibai HotelXibai HotelXibai Hotel
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1 night

Guest Reviews

8.2/10
154 review
Verified reviews
Location8.3
Amenities8.0
Service8.1
Cleanliness8.2
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All reviews(154)
Positive reviews(131)
Reviews with photos/video(17)
Easy to get around(15)
Awesome stay(12)
Friendly host(12)
Large rooms(11)
Great value for money(11)
Convenient for shopping(10)
Amenities were average(9)
Located downtown(8)
Negative reviews(23)
Guest User
Double Room
Stayed in Aug 2023
Couple
16 review
10/10
Outstanding
Posted on Oct 1, 2023
Clean room and conveniently located. Breakfast options were very limited
Response from Property: Thank you for your praise. Your praise is to give us the greatest encouragement. We will, as always, provide you with high -quality clothes and look forward to your visit again.
Anonymous User
Double Room
Stayed in Aug 2023
Couple
16 review
7.5/10
Posted on Sep 30, 2023
Hotel was good for just a night, rooms were outdated and needed a refresh, bathroom had a bad smell, but the sheets were clean! If your not planning on spending to much time in you room, this place is fine.
Response from Property: Hello! We are sorry that this stay did not meet your expectations. We would like to express our sincerest apologies. If you have any questions during your stay, please feel free to call us. We will serve you wholeheartedly and look forward to seeing you again!
Bueryuefenderensheng
Discount Standard Room (Without Window)
Stayed in Jun 2025
Couple
44 review
10/10
Outstanding
Posted on Jul 29, 2025
The room was clean, but the service was poor. The front desk staff was indifferent. When I asked about the free parking, they said they didn't provide it, resulting in a parking fee of 28 yuan. When I asked which floor breakfast was on, they showed me the breakfast voucher, which felt like a bit of a scam.
Original TextTranslated by Google
Response from Property: Hello! We regret that your stay did not meet your expectations. We sincerely apologize. During your stay, you can call the front desk at 8000 or the customer service at 1130 from your room for inquiries.
Guest User
Standard Room
Stayed in Jul 2025
Family
5 review
9.5/10
Amazing
Posted on Aug 10, 2025
We booked this hotel because it was close to the departure point for a day trip. We originally thought it was old and not in good condition, but when we got there, we found it was quite good and clean. It was worth the extra 100 yuan. The room we booked included breakfast, but we left early for the day trip and breakfast was not available yet. The hotel does not offer breakfast takeaway.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your positive comments about our hotel. We will continue to work hard to live up to your praise. If you require a packed breakfast, please contact us before 6:00 PM. Thank you again for your affirmation of our hotel. We look forward to visiting you again and wish you a pleasant journey!
🐹🌸🍭xiongxiongxiaoni💗🌈🎠
Deluxe Suite
Stayed in Jul 2025
Couple
6 review
9.0/10
Great
Posted on Aug 7, 2025
The suite I booked was really big, with two bathrooms, clean and hygienic. The location is also very convenient, in the city center, and cheap. It's the most cost-effective hotel. Don't be fooled by the name, the interior is great. It's the cheapest hotel around, and it's no worse than a star hotel. It also has breakfast. I haven't seen any hotel with breakfast in a long time, and it's so cheap. The front desk service is just average, but it doesn't affect the stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Discount Standard Room (Without Window)
Stayed in Aug 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Oct 5, 2024
The hotel is in a very good location, in the city center, next to Shuijingxiang Food Street and across from Wangfujing, which is very convenient for shopping and eating. The room is clean and the front desk staff is very polite. The parking lot is not far from the hotel, parking is also very convenient, and there are many types of breakfast. Overall, this price is really good and highly recommended.
Original TextTranslated by Google
Response from Property: Dear Sir: Thank you for your good comments. Your good comments are the greatest encouragement to us. We will continue to provide you with high-quality services and look forward to your visit again.
Anonymous User
Standard Room
Stayed in Nov 2024
Business traveler
2 review
1.0/10
Posted on Feb 26, 2025
The front desk staff are really rude. Everyone is very impatient. The room is not cleaned after staying for several days. They are too lazy to vacuum the floor. It takes a long time for them to solve the problem.
Original TextTranslated by Google
Response from Property: Hello! We are sorry that this stay did not meet your expectations. We would like to express our sincerest apologies. We do not know what unpleasant things happened to you during your stay. If you have any questions during your stay, please feel free to call us. We will serve you wholeheartedly and look forward to seeing you again!
Guest User
Discount Standard Room (Without Window)
Stayed in Oct 2024
Other
1 review
10/10
Outstanding
Posted on Nov 7, 2024
The location is excellent, the transportation is very convenient, and the surrounding supporting facilities are also very complete. Whether it is traveling or looking for delicious food, it can be easily satisfied. The guest room is spacious and bright, and the layout is very attentive. The bed is soft and comfortable, allowing people to have a good night's sleep. The hygiene of the room is also impeccable, spotless, and reassuring. In short, this hotel is a great choice for my travel, and I strongly recommend it to everyone!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Discount Standard Room (Without Window)
Stayed in Sep 2024
Solo traveler
14 review
2.0/10
Posted on Oct 24, 2024
Very bad experience. The room is old. The bath towels are so old that I can't describe it. A deposit of 200 yuan is also required.
Original TextTranslated by Google
Response from Property: Hello! We are sorry that this stay did not meet your expectations. We would like to express our sincerest apologies. We do not know what unpleasant things happened to you during your stay. If you have any questions during your stay, please feel free to call us. We will serve you wholeheartedly and look forward to seeing you again!
Guest User
Triple Room
Stayed in Feb 2025
Business traveler
11 review
8.0/10
Very Good
Posted on Mar 28, 2025
Convenient transportation, other things are...
Original TextTranslated by Google
Response from Property: Hello! We are sorry that this stay did not meet your expectations. We would like to express our sincerest apologies. We do not know what unpleasant things happened to you during your stay. If you have any questions during your stay, please feel free to call us. We will serve you wholeheartedly and look forward to seeing you again!
Guest User
Deluxe Standard Room
Stayed in Oct 2024
Traveling with friends
33 review
10/10
Outstanding
Posted on Nov 25, 2024
The room is clean and tidy and the service attitude is good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Room
Stayed in Jul 2023
Family
7 review
10/10
Outstanding
Posted on Aug 20, 2023
The room was great. Located in the city center, it was very convenient for eating. The breakfast was also delicious and rich.
Original TextTranslated by Google
Response from Property: Dear Sir: Thank you for your good comments. Your good comments are the greatest encouragement to us. We will continue to provide you with high-quality services and look forward to your visit again.
Anonymous User
Standard Room A
Stayed in Jul 2023
Family
2 review
5.5/10
Posted on Aug 12, 2023
1. Poor environment: There was a strong smell of cigarettes and body sweat as soon as you entered the room, and there was no window for ventilation. 2. Poor hygiene: There were stains on both sides of the bed sheets as shown below. 3. Poor attitude: I called the room service number more than a dozen times but they didn't answer. At the beginning, they said they didn't answer the phone, and then they said they should put the phone aside. When I called, they were on the phone. I called the front desk, and he said that if you can't get through to the room service, I can't get through either. 😂 When I checked out in the morning, the room service was able to get through, which surprised me. 4. Poor facilities: The window couldn't be closed tightly, and I heard cars coming and going all night. When I was taking a shower, the switch was broken. I couldn't turn the big shower head. I had no choice but to turn it over little by little by hand.
Original TextTranslated by Google
Response from Property: Hello! We are sorry that this stay did not meet your expectations. We would like to express our sincerest apologies. If you have any questions during your stay, please feel free to call us. We will serve you wholeheartedly and look forward to seeing you again!
Guest User
Double Room
Stayed in Jun 2023
Business traveler
4 review
4.0/10
Posted on Oct 8, 2023
The transportation is quite convenient, the room is damp and smelly, the breakfast is barely edible, there are too few varieties, the TV is not easy to use, the image is not clear, not to mention the sound insulation, the noise in the corridor can be heard clearly
Original TextTranslated by Google
Response from Property: Hello! We regret that this stay did not meet your expectations, and I would like to express my sincerest apologies to you. If you have any questions during your stay in the store, you can call us at any time. We will serve you wholeheartedly and look forward to your visit again!
Guest User
Standard Room
Stayed in Feb 2025
Solo traveler
3 review
2.0/10
Posted on Mar 20, 2025
Not good, very bad
Original TextTranslated by Google
Response from Property: Hello! We are sorry that this stay did not meet your expectations. We would like to express our sincerest apologies. We do not know what unpleasant things happened to you during your stay. If you have any questions during your stay, please feel free to call us. We will serve you wholeheartedly and look forward to seeing you again!