Gunai Hotel

Gunai Hotel Reviews

Gunai Hotel

Floor 15, Jinghua Building, No. 1130 Xiahe Road, Siming District, Xiamen, Fujian, 361000, ChinaSee Hotel Details
Gunai Hotel
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1 night

Guest Reviews

8.9/10
388 review
Verified reviews
Location8.8
Amenities8.7
Service9.2
Cleanliness8.9
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All reviews(388)
Positive reviews(372)
Reviews with photos/video(120)
Great value for money(40)
Friendly front desk staff(38)
Large rooms(34)
Close to train station(27)
Would stay again(14)
Perfect for business trips(13)
Loved the view(12)
Convenient public transportation(6)
Negative reviews(16)
Melvin57
Discount Double Room
Stayed in Aug 2024
Solo traveler
36 review
7.5/10
Posted on Sep 12, 2024
Hotel room is a little small. Located a stone throw away from the train station which is convenient to travel to other cities in China. Overall stay is ok
Response from Property: 尊敬賓客你好, 我們有好幾種房型,您入住的是我們最優惠的那種,特惠大床有分有窗和無窗也是有大小差別。如果你喜歡寬敞的,你可以預訂雅緻大床和精品大床房型,對於此次未能讓您滿意的入住,我們向您誠摯地道歉!
English 4allover
Gunai Simple Double Bed Room
Stayed in Jul 2024
Solo traveler
26 review
8.5/10
Very Good
Posted on Aug 24, 2024
Everything I needed for a short trip. Everything worked, just one down side only one main l🥲 light was a little dark. Baloomy was ok, shower maybe needs modernising
Response from Property: 我如終認為我們可以永不停止進步的步伐,必是身邊無數像您一樣的人用一如既往的支持守護而來的,感謝親的好評,我們酒店一定努力,下一次相遇讓您再次驚艷。
Guest User
Fresh Style Triple Balcony Room
Stayed in Jun 2024
Traveling with friends
1 review
8.5/10
Very Good
Posted on Aug 10, 2024
The stay was pleasant, with a clean room and daily room service that included changing towels, replacing toothbrushes, and cleaning the room. Overall, it was a good experience. The only thing missing was a small fridge, which would have been a nice addition to the room.
Response from Property: 滿意衹是起點,驚喜和感動才是最終目標。我們會一直努力,爭取做得更好,也希望我們浪漫都市酒店能夠成為您以後旅途的忠實伴侶,期待與您的每 一次相遇。
Guest User
Gunai Simple Double Bed Room
Stayed in May 2025
Other
3 review
10/10
Outstanding
Posted on Jun 16, 2025
Friendly and helpful staffs Enjoyed the stay
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Huey jiun
Discount Double Room
Stayed in Feb 2024
Family
4 review
8.5/10
Very Good
Posted on Mar 25, 2024
Just wanted to give a shoutout for hooking us up with that sweet balcony room upgrade—much appreciated! The room was pretty fancy, loved having that cozy sofa and coffee table to chill out on. And big props to the staff, they were super friendly and even hooked us up with extra mineral water when we asked. I was pleasantly surprised by the quality of the hand wash provided, surpassing the typical soap. The hotel's location is fantastic, within walking distance to the railway station and two METRO stations, as well as close to a bus stop. Additionally, there is an Underground Shopping Center at the MRT station, where you can purchase groceries, including fresh cut fruits, snacks, and daily essentials at a more affordable price compared to convenience stores. However, there are a couple of areas for improvement. The cleanliness of the room could be better—I encountered an insect (possibly a cockroach) on my bed on the third day of my stay, which was quite unsettling. Additionally, I found the bed to be extremely firm, making it SUPERB difficult to fall asleep comfortably. Overall, despite a few minor issues, my experience at your hotel was enjoyable, thanks to the welcoming staff, convenient location, and thoughtful amenities.
Response from Property: Dear guest: Thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel! Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
Javad
Gunai Simple Double Bed Room
Stayed in Jan 2024
Solo traveler
13 review
8.5/10
Very Good
Posted on Feb 17, 2024
Almost everything was nice in this hotel, and I would recommend staying. We checked in a couple hours early, even though it was almost the end of CNY.
Response from Property: Your smile is our most beautiful memory. A simple word of recognition makes us very encouraged. Thank you for your support and encouragement. The hotel is always waiting for you to come again. I wish you a smooth work.
Guest User
Discount Double Room
Stayed in Jan 2024
Traveling with friends
19 review
10/10
Outstanding
Posted on Mar 2, 2024
Hostel staff were very friendly and upgraded our room free of charge. Room was nice , clean, with a balcony overlooking the city. Good location and price!
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Andrew John
Gunai Simple Double Bed Room
Stayed in Jul 2023
Couple
36 review
9.0/10
Great
Posted on Aug 16, 2023
For Xiamen this is a cheap option. Close to transport and walking distance to the railway station. Room has a full balcony and a washing machine.
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Joosep
Discount Double Room
Stayed in Dec 2023
Solo traveler
10 review
8.5/10
Very Good
Posted on Feb 2, 2024
Service was very nice, hotel staff was very helpful. The room was nice and spacious and the price and quality aligned.
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Guest User
Discount Double Room
Stayed in Apr 2024
Family
2 review
6.5/10
Posted on May 24, 2024
Hotel a bit run down but their service was good. Friendly staff.
Response from Property: 我們會一直努力,爭取做得更好,也希望我們谷耐酒店能夠成為您以後旅途的忠實伴侶,期待與您的每 一次相遇。
Anas
Discount Double Room
Stayed in Apr 2024
Business traveler
24 review
10/10
Outstanding
Posted on May 18, 2024
Neat and cozy. Front desk are so handy. Highly recommended
Response from Property: 尊敬的賓客: 感謝您的評價,正因有您的評價,讓我們感受到做服務與品質的同時,也得到了更多朋友的認可與支持!真誠期待您的再次光臨!
Guest User
Gunai Elegant Double Bed Room
Stayed in Jul 2024
Family
2 review
10/10
Outstanding
Posted on Aug 9, 2024
The hotel staff was very cooperative.
Response from Property: 您像明媚的陽光,輕柔的照在心上,這世界鳥語花香,因為您綠意盎然,感謝您對小店的點評,期待您的再次入住,順祝生活愉快!
Yahaira
Discount Double Room
Stayed in Jun 2023
Solo traveler
12 review
7.5/10
Posted on Jul 23, 2023
It's aceptable to sleep, near the train station. A bit difficult to find.
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Sarikhanimeysam
Discount Double Room
Stayed in May 2023
Business traveler
12 review
8.5/10
Very Good
Posted on Jul 13, 2023
Not bad
Response from Property: 您的微笑是我們最美好的回憶,簡簡單單的一句認可,讓我們備受鼓舞,感謝您的支技與鼓勵,酒店隨時恭候您的再次到來,祝您工作順利
Guest User
Discount Double Room
Stayed in Jan 2025
Solo traveler
50 review
8.5/10
Very Good
Posted on Feb 23, 2025
1. The price is great value for money and quite favorable. The room can be upgraded for free at the counter! 2. The hotel is on the 15th floor, about 500 meters away from the elevated railway road! So there will be some noise when the train passes by, and people who sleep lightly may be woken up! 3. It is about 15 minutes' walk from Xiamen Railway Station, which is really not far and quite convenient! There are many restaurants along Xiahe Road, so eating is very convenient, and taking the bus and BRT is also very convenient! 4. Although the hotel is old, it is acceptable. If the sofa can be properly tidied up to avoid the feeling of being worn, dirty and messy, it is actually not bad! A piece of the ceiling tile in the bathroom has fallen off, and the tiles next to it seem to be falling off. They probably need reinforcement and renovation!
Original TextTranslated by Google
6/7
Response from Property: Hello, we apologize for the inconvenience caused. If you have any questions, please call the front desk and we will deal with it immediately. You can raise your questions immediately and we will adjust them for you as soon as possible. Please believe that our actions can bring you the best service! I hope you can understand.