Holiday Inn Xi'an Greenland Century City

Holiday Inn Xi'an Greenland Century City Reviews

Holiday Inn Xi'an Greenland Century City

No.5 Jinye Road, Yanta District, Xi'an, Shaanxi, 710065, ChinaSee Hotel Details
Holiday Inn Xi'an Greenland Century City
Holiday Inn Xi'an Greenland Century CityHoliday Inn Xi'an Greenland Century CityHoliday Inn Xi'an Greenland Century City
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Guest Reviews

9.4/10
Outstanding
1709 review
Verified reviews
Location9.4
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(1709)
Positive reviews(1664)
Reviews with photos/video(254)
Friendly front desk staff(301)
Easy to get around(216)
Delicious breakfast(169)
Perfect for business trips(92)
Close to metro(76)
Great swimming pool(28)
Loved the night views(20)
Average decor(15)
Negative reviews(45)
Dg Mohd Al Hafidz Bin Ishak
Superior Queen Room
Stayed in Jun 2025
Business traveler
4 review
7.0/10
Posted on Aug 1, 2025
The hotel service is good many staff able to speak english or understand english, near to mall, gym with good equipment.
JaromAC
Superior Queen Room
Stayed in Jan 2025
Couple
21 review
6.0/10
Posted on Feb 5, 2025
This hotel is located in a neighborhood with easy road and subway access to the city center and Grand Pagoda. The breakfast was average, and the laundry service was unavailable during the Chinese New Year. The WIFI was slow as well. Okay for the value of money but better to be avoid in general.
Response from Property: Dear Guest,Thank you for your review. We apologize for the short comings you experienced during your stay. We are constantly working to improve our services. Regarding the breakfast, we will look into ways to enhance the quality and variety. We understand your disappointment with the unavailability of the laundry service during the Chinese New Year,and we will strive to find a better solution in the future. We are also aware of the WIFI speed issue and are working to improve it. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Hotel General Manager Ray Zhang
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Business traveler
2 review
9.5/10
Amazing
Posted on Jan 24, 2025
I was very satisfied with my stay at the hotel, and the front desk Zack ，Daira provided attentive service.
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們評價。得知您有良好的入住體驗，我們甚是榮幸。我們一直致力於為每個客人打造温馨，舒適的“家外之家”，您的認可也讓我們的努力都變得更有意義。再次感謝您的好評，期待您的再次光臨。祝您新年快樂，萬事勝意。西安綠地假日酒店總經理 Ray Zhang
Chuanguang
Superior 2-bed Room
Stayed in Oct 2024
Business traveler
3 review
10/10
Outstanding
Posted on Nov 19, 2024
Nice environment and friendly staff. Highly recommended.
Response from Property: Dear guest, thank you for choosing our hotel and sharing your pleasant experience with us. We are glad to know that you have enjoyed a comfortable stay. We look forward to welcoming you again on the next time! Director of Rooms Charles Gao.
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Business traveler
14 review
10/10
Outstanding
Posted on May 14, 2025
Great location and amenities
Response from Property: 尊敬的客人，您好！感謝你選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們點評。酒店地理位置優越，位於高新核心區域，周邊寫字樓林立，商圈成熟。出門即達地鐵6號線丈八一路站，同時方便您的出行及遊玩。期待您的再次光臨。西安綠地假日酒店房務總監 Charles Gao
Anonymous User
Superior 2-bed Room
Stayed in Dec 2022
Solo traveler
22 review
10/10
Outstanding
Posted on Jan 24, 2023
Staff are pretty friendly and always ready to help. Good location. I had a nice stay
6/10
Response from Property: DearGuest,Thank you for taking time to share your experience with us here. We are glad to hear that you have enjoyed your overall stay with us. Our hospitality and care towards our guests are from the heart and we are truly humbled that you appreciated it. Thank you for your recommendation and we look forward to welcome you back in the near future!Best RegardsLucy YanGM
Francis zhuconghui
Superior Queen Room
Stayed in Jul 2023
Business traveler
5 review
7.5/10
Posted on Aug 29, 2023
Good as usual stay before location is great n near subway it is in the city cbd area
Response from Property: Dear shirley28It was a great pleasure to have you staying at Holiday Inn Xi’an Greenland Century City.We are very appreciative of your comments about our location. Our hotel locates in Hi-tech Industries Development Zone, which is a particularly important zone in the urban development. The more good place to stay for your business trip. We were very pleased to know that you had a wonderful stay.We look forward to welcoming you back to Xi’an in the very near future! 
HL5678
Superior Queen Room
Stayed in Jul 2023
Business traveler
4 review
6.5/10
Posted on Aug 4, 2023
The room is kind of outdated and could be cleaner.
Response from Property: Dear Guest, Thank you very much for taking your time sharing the experiences of your recent stay at our property. I am sorry to learn that the Holiday Inn Xi’an Greenland Century City team was not able to meet your expectations completely. Please accept my apologies for the inconveniences of our facilities. Our hotel has been open for more than 10 years, and our hotel management has invested substantial time and efforts in upgrading some facilities including room, food and beverage and meeting items. In the last year there is all the room paper wall had been changed. We welcome any reasonable suggestion! We sincerely hope to have a chance to welcome you back and restore your confidence in us. Best regardsMarcom Manager
redvision
Superior 2-bed Room
Stayed in Jun 2024
Business traveler
5 review
9.7/10
Amazing
Posted on Jul 18, 2024
good nice ok
Response from Property: Dear Guest，Thank you for your recent stay with us and for submitting your review here. We are pleased to hear that you have enjoyed your stay. Please allow me to take this opportunity to thank you once again for selecting us as your preferred choice of accommodation in Xi’an! Hotel GM Lucy Yan
Anonymous User
Superior 2-bed Room
Stayed in Feb 2024
Other
1 review
10/10
Outstanding
Posted on Mar 30, 2024
Daria很nice
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們點評。得知您對我們的服務感到很滿意，我們倍感榮幸。我們也會繼續努力為您帶來假日品牌服務理念“賓至如歸，笑由心生”的體驗。期待您的再次光臨。西安綠地假日酒店總經理 Lucy Yan
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
22 review
10/10
Outstanding
Posted on May 20, 2025
This is my first time staying at the Holiday Inn Greenland by InterContinental. I arrived at the hotel yesterday afternoon and checked in. The front desk supervisor Xu Yuan was very friendly. Because I was on a business trip with my colleagues, he specially arranged for me to stay on the first floor. The service was very good. The hotel environment is comfortable, the lobby is very warm, the location is convenient, the transportation is very convenient, the hotel parking lot has a lot of parking spaces, and parking is free.
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們點評。看到您對我們的各項服務及房間都很滿意，我們甚是榮幸。您的滿意是我們不懈的追求，我們也會繼續為您帶來更多優質的服務及品質。期待您的再次光臨。西安綠地假日酒店房務總監 Charles Gao
Guest User
Superior Queen Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 4, 2025
The trip was very satisfying. We went to the Terracotta Warriors on the last day. Time was very tight. We had a train at night. They helped us extend our stay. My family was very satisfied and very considerate. Special thanks to Jane, Ken and Lisa. We will come again next time and recommend it to relatives and friends.
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們評價。您的滿意是我們不懈的追求，我們也會不斷努力，繼續為您帶來假日品牌服務理念“賓至如歸，笑由心生”的體驗。期待您的再次光臨。西安綠地假日酒店房務總監 Charles Gao
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Other
1 review
10/10
Outstanding
Posted on Apr 11, 2025
The receptionist DaisyLi was friendly and attentive. She helped arrange a high-floor room with a great view. It was a pleasant stay. The welcome fruit in the room was fresh and delicious. The details were thoughtful and considerate.
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們評價。看到您對我們房間的滿意以及相關同事服務的認可，我們甚是榮幸。我們也會繼續保持，努力讓您感受更多假日品牌服務理念“賓至如歸，笑由心生”的體驗，期待您的再次光臨。西安綠地假日酒店房務總監 Charles Gao
Zhangfangjian
Superior 2-bed Room
Stayed in Feb 2025
Business traveler
13 review
10/10
Outstanding
Posted on Mar 18, 2025
I am a repeat customer of this hotel. I am very satisfied with this stay! I contacted the front desk in advance, and all my needs were fully met. The tea and bread area in the lobby is very considerate! The big bed that helped to change the room is very good, the floor is very high, the view is wide and the view is good. The room is clean and comfortable, the layout is reasonable, and the facilities are complete. I was very comfortable throughout the stay and felt the attentiveness and care of the front desk service. The service of the handsome Ken and Miss DaisyLi at the front desk is really great👍🏻
Original TextTranslated by Google
Response from Property: 尊敬的客人，非常感謝您的再次光臨和高度評價！您的滿意是我們最大的追求。我們會將您的讚揚傳達給 Ken 帥哥和 DaisyLi 小姐姐。我們會不斷努力提升服務品質，期待您的下一次美好入住體驗！-西安綠地假日酒店總經理 Ray Zhang
Guest User
Superior Queen Room
Stayed in Feb 2025
Business traveler
17 review
10/10
Outstanding
Posted on Mar 2, 2025
As a frequent guest of the hotel, I am very satisfied every time I come here. The service is warm and thoughtful, the procedures are handled quickly, and the service attitude of the front desk staff DaisyLi is particularly good, humble and polite, leaving a deep and good impression. The space is spacious, the lighting is soft, and the facilities are complete. The room is clean and comfortable, and the facilities are complete. This place perfectly combines warm accommodation with convenient life, and must be praised!
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們點評。我們始終致力於為每一位賓客提供温馨、舒適的環境和細緻入微的服務。您的鼓勵是我們不懈追求卓越服務的動力。我們期待着您的再次光臨，讓我們有機會再次為您提供温馨舒適的服務體驗。西安綠地假日酒店總經理 Ray Zhang