IU Hotel (Xi'an Bell and Drum Tower Huimin Street Store) Reviews

Response from Property: 非常抱歉給您的入住帶來了不好的體驗！對於房間調整和光線問題，我們深刻反思，已優化房態管理流程，也會盡快改善房間照明。感謝您的包容與建議，盼您下次再來時，能感受我們的改進，給您舒心的住宿體驗～

Response from Property: Dear guest, thank you very much for giving such a high evaluation to our hotel! We are honored to be the best hotel for your stay in Xi'an. The convenient subway transportation and surrounding food advantages you mentioned are exactly the focus of our site selection and operation. Regarding the spacious rooms, we have always been committed to creating a comfortable space for guests. In the future, we will continue to improve our services and facilities. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest, thank you for choosing our hotel and sharing your valuable feedback! We're delighted that you were satisfied with our location, pricing, and free laundry service. We're honored to have provided you with such convenience during your trip. We are committed to providing our guests with a cost-effective accommodation experience and look forward to bringing you more surprises next time! Welcome back anytime and enjoy your trip!

Response from Property: Dear guest, Thank you very much for your detailed and positive review! We are very happy to know that the hotel is close to Qiaozikou subway station, which brings great convenience to your travel. You can easily take the subway from the airport to the hotel, which is exactly what we pursue in terms of transportation convenience. We are glad that you like the quiet location of the hotel in the ancient city of Xi'an and enjoy exploring the surrounding halal food on foot. We are always satisfied to hear that guests can experience the local food style. Thank you for noticing our 24-hour security and reception services, as well as the clean environment brought by the daily cleaning service of the room. Our staff is always committed to providing excellent service, and we are glad that they can help you. We have noted the problem you mentioned about the missing dryer and poor WiFi network. We will take measures to improve it as soon as possible and strive to create a more perfect stay experience for our guests. Thank you again for your support and love, and look forward to your stay in our hotel again!

Response from Property: 親愛的客人，太感謝您熱情的好評啦!能得到您的認可，我們心裏就像吃了蜜一樣甜。您能感受到我們酒店優越的地理位置和時尚乾淨的房間，真的超棒!給您升級房間是我們應該做的，希望能讓您的入住體驗更上一層樓。退房後還能寄存行李，也是想讓您的行程更輕鬆。期待您下次再來，我們會準備更多驚喜等着您喲!

Response from Property: 感謝您對我們酒店地理位置和安靜環境的認可！關於您提出的冰箱建議，我們會認真考慮並優化客房設施。很高興您整體入住體驗良好，我們將繼續努力提升服務品質，期待下次為您帶來更完善的住宿體驗

Response from Property: 感謝您選擇IU酒店並給予好評反饋!我們始終致力於為每一位賓客提供便捷、舒適的入住體驗，地鐵站正對面的地理位置設計，就是希望能讓您輕鬆暢玩西安；每日清潔服務的嚴格執行，也是為了讓您在旅途中擁有一個乾淨整潔的休憩空間。您的認可對我們來説非常珍貴，期待未來能繼續為您的出行保駕護航，祝您旅途愉快!

Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!

Response from Property: 親，真的很抱歉給您帶來了不好的體驗!家庭房半透明磨砂玻璃的設計沒合您心意，我們會考慮優化。您18:30到店房間沒準備好，讓您久等，是我們工作的失誤。之後我們會嚴格把控清掃時間，提升效率，保證按時交房。再次為給您造成的不便道歉，希望您能再給我們一次機會，期待您下次入住能有滿意的感受!

Response from Property: 您好呀~超開心您認可房間、床品和咱熱情的工作人員，對淋浴間的糟心狀況我們真心抱歉！已火速安排師傅檢修整改，後續也會加強設施巡檢，死磕細節，爭取下次讓您住得順順當當，盼您再給我們服務機會，一定給您補個超完美體驗！

Response from Property: We apologize for the unpleasant stay experience due to the proximity to the subway station. We have arranged for staff to investigate the source of the odor and will strengthen ventilation and cleaning measures to improve the environment. We hope that you will feel our improvements during your next stay and present you with a better "Little U"~

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and giving it a high evaluation of "perfect"! You mentioned that the hotel is "clean" and "the staff are friendly and helpful", which is exactly the core of our service that we value most - the cleaning team always maintains the environment with high standards to ensure that every detail can stand the test; and all employees take "family-like intimacy" as the criterion, and are happy to provide timely help when you need it. "Excellent location, just in front of the subway station" also makes us feel relieved. Convenient transportation can save time and increase efficiency for your trip, which is the original intention of our site selection. Whether it is a business trip or a city exploration, I hope this can be the ideal starting point for your journey. Your satisfaction is the biggest driving force for our continuous progress! I look forward to creating the same "perfect" stay experience for you again in the future, and I hope you will feel relaxed and comfortable as if you were home every time you arrive~

Response from Property: Dear guest, thank you very much for giving us a 4.7 rating! We are very pleased to know that you think our hotel is an ideal place to stay. The hotel is opposite the subway station and is only a 5-10 minute walk from Muslim Street. It is convenient for you, which is exactly what we expect. We are honored that you said you will definitely stay again. We look forward to seeing you again and we will continue to provide you with quality service!

Response from Property: Dear guest: Hello! Thank you very much for your high recognition and love for our hotel! We are honored to receive your praise. The geographical location, staff service and room conditions you mentioned are the focus of our careful management. It is our greatest pursuit to make you feel comfortable and at ease. We look forward to meeting you again. We will continue to provide you with quality services and wish you a happy life!