Xi'an Airport Hotel

Xi'an Airport Hotel Reviews

Xi'an Airport Hotel

Near Airport Expressway (50 m West of Gate 322, Departure Hall of T3, Xi'an Xianyang International Airport), Xi'an, Shaanxi, 712035, ChinaView Hotel Details
Xi'an Airport Hotel
Xi'an Airport HotelXi'an Airport HotelXi'an Airport Hotel
Check available rooms for your travel dates
We Price Match
1 night

Xi'an Airport Hotel Guest Reviews

4.6/5
Very Good
2148 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(2148)
Positive reviews(2092)
Reviews with photos/video(242)
Easy to get around(239)
Close to airport(236)
Large rooms(105)
Friendly front desk staff(90)
Perfect for business trips(56)
Offers pick-up/drop-offs(30)
Luxurious(14)
Negative reviews(56)
Надежда Мун
Double Room
Stayed in Dec 2024
Travel with friends
60 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Good hotel. I liked the location. Near bus stop and metro. Clean and bright room. Soft pillows, warm blankets. Friendly reception.
6/11
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Show More
KY Traveller
Deluxe Room (2 beds)
Stayed in Sep 2024
Couples
5 review
4.2/5
Very Good
Posted on Sep 18, 2024
The location is this hotel is great. With a link bridge that directly joint to Terminal 3 of airport. Walking takes less than 3 minutes. The hotel is big and spacious. Room is also spacious. However TV channels are limited to local programs. Service level is average and business like. Guest with more time to spare can visit nearby Outlet stores about 5 km away. Recommended hotel for those who have early flights to catch.
Response from Property: Dear family, hello! Thank you for your recognition of the Airport Hotel, every smile, are frozen in the eyes of that encounter, sometimes a memorable glance is not necessarily luxurious and cumbersome, but more will be close to the heart of the warmth, the front desk girls will do the usual details of delicate and serious, just to make you feel friendly outside, your encouragement is our best motivation, we do not give you the power, Looking forward to seeing us again!
Show More
Di Tan
Double Room
Stayed in Jan 2025
Family
7 review
4.7/5
Amazing
Posted on Jan 14, 2025
The hotel is majestic, I wasn’t expecting such luxury from an airport hotel and was very pleasantly surprised. It’s about a 10–15 minute walk from Terminal 3 arrivals, and there’s a tunnel that takes you directly to departures in just 5 minutes without even leaving the hotel. The reception is open all night, and the receptionist was kind and professional. The room is spacious and tastefully decorated, featuring thoughtful touches like a bathtub, bathrobes, and a desk. It would have been nice to have coffee options available at the bar, and it would be convenient if the reception on the 3rd floor (near the terminal tunnel) was open. However, these are minor details. All in all, it’s an excellent hotel and highly recommended for long layovers!
Show More
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Show More
Choong Whye
Executive Double Room
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Hotel looks very grand. Only problem i had was with room being too warm as no air-conditioning. Room had a window but it appears to be too small for any wind to be felt while inside the room. Fortunately I was there for 2 nights only and will be sure to keep a look out next time if no-airconditioning is offered again. Thank you for the service and hospitality.
Response from Property: Chère famille airport, bonjour! Nous sommes vraiment désolés pour la mauvaise expérience de votre séjour. Nous prenons le problème que vous avez mentionné très au sérieux. Veuillez nous fournir le numéro de votre chambre afin que nous puissions effectuer une enquête interne et apporter des corrections. Merci pour vos commentaires. L’hôtel est toujours attentif aux sentiments de ses clients et attend sincèrement une nouvelle expérience lors de votre prochaine visite.
Show More
Iwo
Double Room
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The hotel's location was great with a link bridge to the airport. The bridge is located across from exit 322 at the departure level of the airport. The room was nice, big, quiet, and with a comfortable bed and big bathroom. The staff was professional, extremely nice and attentive. I highly recommend this hotel!
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Show More
Anonymous User
Double Room
Stayed in Jan 2025
Solo travelers
1 review
3.7/5
Posted on Jan 4, 2025
Airconditiong was faulty,was there in early Jan. Had to turn off the AC otherwise it'll be overheating the room! TV channels were limited. Otherwise, it'd be good stay!
Response from Property: Dear airport family, hello! I am very sorry for the bad experience. We attach great importance to the problem you mentioned and have reported it to the leadership to solve it as soon as possible. Thank you for your feedback, the hotel is always concerned about the personal feelings of guests, and sincerely look forward to your next visit when you have a new experience.
Show More
Goh
Deluxe Double Room
Stayed in Dec 2024
Family
16 review
3.7/5
Posted on Dec 31, 2024
Generally if you are in an early flight then this hotel comes with the rates that might be considered acceptable. Hopefully the hotel is able to improve their maintenance like controllable room temperature and spoiled lightning in the room.
Response from Property: Dear airport family, hello! I am very sorry for the bad experience. We attach great importance to the problem you mentioned. Please kindly provide us with your room number so that we can carry out internal investigation and implement rectification. Thank you for your feedback, the hotel is always concerned about the personal feelings of guests, and sincerely look forward to your next visit when you have a new experience.
Show More
Kwok Hung
Double Room
Stayed in Dec 2024
Couples
23 review
3.2/5
Posted on Dec 30, 2024
Not suitable for 5 stars hotel, max. 4 stars. Our room thermostat is not working, need to change room in the midnight. Breakfast selection is not much and also taste is so so.
Response from Property: Dear airport family, hello! I am very sorry for the bad experience. We take the issue you mentioned very seriously, and we will conduct an internal investigation and implement rectification. Thank you for your feedback, the hotel is always concerned about the personal feelings of guests, and sincerely look forward to your next visit when you have a new experience.
Show More
Jo Teh
Deluxe Room (2 beds)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 23, 2024
I had a wonderful stay at this hotel! The staff were exceptional—both the front desk team and housekeeping were incredibly attentive and made me feel well taken care of throughout my visit. The room amenities were great, especially the shower, which was spacious with excellent water pressure—perfect for unwinding after a long day. The location was another highlight, conveniently situated next to Terminal 3 accessible by a link bridge. Overall, I highly recommend this hotel for its fantastic service, comfortable facilities, and unbeatable location!
Show More
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Show More
Scott B1
Double Room
Stayed in Nov 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Dec 4, 2024
The room was clean although felt a little dated. My room smelled of cigarette smoke even though it was a non-smoking room. The hotel is in a good location if you have a flight early the next morning, although very far from the city.
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Show More
Turker
Deluxe Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Direct access to the Airport Terminal. Very nice and clean hotel with professional and friendly staff. The hotel manager was fantastic. Breakfast was open buffet with many choices. I would definitely stay there again.
Response from Property: 親愛的空港家人,您好!感謝您下榻空港大酒店,並對我們做出的滿意點評。接待遠道而來的客人,綻放的笑臉是我們最初的標識,輕柔的語言希望如微風拂去旅程的疲憊,我們將一如既往的保持我們的服務品質和服務熱情,帶給每一位賓客愉快的入住體驗。感謝您對我們服務的認可,真誠期待您的下次光臨!
Guest User
Double Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Jan 16, 2025
Excellent hotel which we have stayed in many times and will stay in again. Shower floor does need updating though.
Response from Property: 親愛的空港家人,您好!感謝您下榻空港大酒店,並提出寶貴意見,我們會反饋至酒店管理層,接待遠道而來的客人,綻放的笑臉是我們最初的標識,輕柔的語言希望如微風拂去旅程的疲憊,我們將一如既往的保持我們的服務品質和服務熱情,帶給每一位賓客愉快的入住體驗。感謝您對我們服務的認可,真誠期待您的下次光臨!
JamesP008
Double Room
Stayed in Oct 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Oct 9, 2024
Easy access from airport. Comfortable and Sweet. Helpful staff when I asked for help. Thank you.
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Show More
LinHeng
Double Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The Hotel enjoys an excellent location and even better staff, a book I forgot in the room, surprisingly received from express delivery when I was in another city the next day!! Responsible and reliable staff.
Response from Property: Dear family, hello! Thank you for your recognition of the Airport Hotel, every smile, are frozen in the eyes of that encounter, sometimes a memorable glance is not necessarily luxurious and cumbersome, but more will be close to the heart of the warmth, the front desk girls will do the usual details of delicate and serious, just to make you feel friendly outside, your encouragement is our best motivation, we do not give you the power, Looking forward to seeing us again!
Show More
Guest User
Double Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 30, 2024
We had to be at the airport T3 at 4:30am , and staying at this hotel the night before made it all so convenient. The self checkout was easy too, just leave the keycards in the box before going through the door to T3. Thank you!
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and providing us with a satisfactory review. Receiving guests who come from afar, the smiling face is our initial symbol, and the gentle language hopes to brush away the fatigue of the journey like a gentle breeze. We will continue to maintain our service quality and enthusiasm, bringing every guest a pleasant stay experience. Thank you for recognizing our service. We sincerely look forward to your next visit!
Show More
Show More