Shangziyun Hotel (Xi 'an Xiaozhai Stadium Metro Station Branch)

Shangziyun Hotel (Xi 'an Xiaozhai Stadium Metro Station Branch) Reviews

Shangziyun Hotel (Xi 'an Xiaozhai Stadium Metro Station Branch)

No.54 Chang'an North Road (Taipingyang Building), Beilin District, Xi'an, Shaanxi, 710061, ChinaSee Hotel Details
Shangziyun Hotel (Xi 'an Xiaozhai Stadium Metro Station Branch)
Shangziyun Hotel (Xi 'an Xiaozhai Stadium Metro Station Branch)Shangziyun Hotel (Xi 'an Xiaozhai Stadium Metro Station Branch)Shangziyun Hotel (Xi 'an Xiaozhai Stadium Metro Station Branch)
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Guest Reviews

8.7/10
564 review
Verified reviews
Location8.7
Amenities8.5
Service8.8
Cleanliness8.8
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All reviews(564)
Positive reviews(505)
Reviews with photos/video(93)
Easy to get around(99)
Convenient location(67)
Close to metro(51)
Friendly front desk staff(49)
Great value for money(42)
Classy environment(35)
Many amenities(23)
Strange smell in room(14)
Negative reviews(59)
Guest User
Queen Room
Stayed in Jun 2025
Couple
7 review
10/10
Outstanding
Posted on Jul 29, 2025
Good hotel. Everything was good. Nice clean beds and room was nice. (WiFi didn’t work)
Response from Property: Dear guest, hello! By chance, Xiao Shang met you, and by chance, you chose Xiao Shang. Life offers countless choices, and each one is a form of fate. Thank you for the fate that brought you to Xiao Shang. Your thoughtfulness and care will surely bring you a lifetime of warmth. I look forward to meeting you again!
Tanya Krasimirova
Superior Twin Room (Memory Foam Mattress)
Stayed in Mar 2025
Traveling with friends
6 review
9.0/10
Great
Posted on Apr 20, 2025
Clean rooms, close to a metro station. It would be great if there's a fridge.
Response from Property: Dear guests: Thank you for your stay. Your satisfaction is also our motivation. We look forward to your continued support and attention. I wish you a pleasant journey.
Guest User
Superior Twin Room (Memory Foam Mattress)
Stayed in Apr 2025
Family
26 review
7.5/10
Posted on Jun 2, 2025
The booking was supposed to have free breakfast, but this was never mentioned. Otherwise it was clean and in a great location.
Response from Property: 很遺憾沒能得到您的好評,如在住店期間有任何問題,及時聯繫前台處理,我們24小時竭誠為您服務。
Leigh Leigh
Superior Memory Foam Double Room
Stayed in Jun 2025
Solo traveler
11 review
7.0/10
Posted on Jul 13, 2025
It was a convenient place to rest for a few hours. It's near a lot of stores.
Response from Property: 尊敬的賓客:您好!一次偶然的機會,小尚遇見了您,一次偶然的機會,您選擇了小尚,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓小尚與您相識,您的貼心,您的關懷。定會收穫一生的温暖。期待與您再次相逢!
Weng Fei
Queen Room
Stayed in Mar 2025
Solo traveler
5 review
3.5/10
Posted on Apr 13, 2025
A very bad experience staying in the hotel. The room smells terrible although the room is stated smoking prohibited. When I request to change the room, they called me in the night (around 10pm after I slept) and told me there is a new room for replacement. However, when I reach the lobby with everything things packed, they told me they have called the wrong room number!!! I have to cancel the booking and move to another hotel next days as I really cannot sleep well due to the strong smells. The air conditioner is old and keep spit out dark matters which has serious safety concern issue. Think twice if you want to stay at this hotel because of price over comfortability, there is always a better choice.
Response from Property: We are sorry that we did not receive your favorable comments. If you have any questions during your stay, please contact the front desk in time. We are dedicated to serving you 24 hours a day.
Pau99fs
Superior Twin Room (Memory Foam Mattress)
Stayed in Apr 2025
Traveling with friends
1 review
7.0/10
Posted on May 13, 2025
The services its good, it wast just a little bit dirty 
Response from Property: We are sorry that we did not receive your favorable comments. If you have any questions during your stay, please contact the front desk in time. We are dedicated to serving you 24 hours a day.
Alex YYH
Queen Room
Stayed in Mar 2024
Couple
6 review
8.5/10
Very Good
Posted on Apr 20, 2024
Overall the hotel is ok based on the price . Advantage is the hotel near to the subway station nanshaomen. Only things is they do not provide me breakfast coupon where they did not mention properly , the breakfast have limited time for collection
Response from Property: We have received your feedback and we know that you have given our hotel an average evaluation. We are deeply sorry. If you have any suggestions or comments, please feel free to tell us and we will do our best to improve.
Rd_ant
Superior Twin Room (Memory Foam Mattress)
Stayed in Sep 2024
Family
2 review
7.0/10
Posted on Nov 16, 2024
The hotel was great overall, but if I had to mention a drawback, it would be that none of the staff spoke English. Additionally, we had to switch rooms mid-stay due to ongoing renovations.
Response from Property: It's my pleasure to return you letter. Your advice is so good. It's important to our hotel. We will teach our staff learn more English. To Service for you. I hope you come back to our hotel next time. Thank you very much.
Tony617
Queen Room
Stayed in Aug 2024
Solo traveler
23 review
10/10
Outstanding
Posted on Sep 14, 2024
A good deal in Xi’an. Close to the metro station and it takes only about 30 minutes to the high speed railway station. Conveniently located. Close to the Xi’an wall. The manager was very helpful.
Response from Property: Dear customer, thank you for your stay. It's great to see that you have shared the hotel with more friends. have a good journey, see you next time。
KaiKeza
Superior Memory Foam Double Room
Stayed in Oct 2023
Business traveler
5 review
10/10
Outstanding
Posted on Nov 27, 2023
The service was great! I would definitely recommend this hotel.
Response from Property: Dear guest, thank you for your five-point review. Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own beautiful and warm memories.
Ömer Enes
Queen Room
Stayed in Jan 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Feb 7, 2024
The hotel is quite well, location is also convenient, they cleaned the room everyday.
Response from Property: Thank you very much for your recognition and praise of our hotel. Every guest's satisfaction is our driving force for continuous progress, and we are committed to providing you with better services and a comfortable accommodation experience. Thank you again for your support and trust, and we look forward to your visit again!
Ven Pascal
Superior Twin Room (Memory Foam Mattress)
Stayed in Jan 2024
Other
3 review
7.5/10
Posted on Feb 22, 2024
The service was good but the room and bathroom smells terrible
Response from Property: Thank you for pointing out the deficiencies in our hotel's service. We attach great importance to your feedback and will communicate with relevant departments to make improvements based on the issues you mentioned. We sincerely appreciate your valuable feedback on our services and facilities.
fnwult
Superior Memory Foam Double Room
Stayed in Jun 2025
Business traveler
35 review
8.0/10
Very Good
Posted on Jul 23, 2025
The room facilities are not well maintained, the TVs are all out of service due to arrears, and the other aspects of hygiene and sound insulation are mediocre. Some guests with poor quality have loud voices that affect others' rest. The room auntie is good and responsive to requests.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience. First of all, we deeply apologize for the fact that the TV in the guest room cannot be used normally due to arrears. This is indeed an oversight in our facility management. We will also strengthen the inspection and maintenance of daily facilities to avoid similar situations from happening again. Regarding hygiene and sound insulation, we understand that you feel "sloppy". We will carefully review our cleaning standards and sound insulation facilities, strive to do better in details, and provide guests with a more comfortable and quiet living environment. We are deeply sorry for the noise that affects the rest of individual guests. We will strengthen the guidance and management of guests, remind everyone to jointly maintain the quietness of public areas and respect the rest rights of other guests. If you reported it to us at the time, we could have intervened and coordinated. Thank you again for your understanding. Finally, thank you very much for your affirmation of the service of the room aunt! She will take your encouragement as motivation and continue to greet every guest with warm and thoughtful service. We will convey your praise to her. We attach great importance to the feelings of every guest and regard your opinions as an important basis for us to improve our services. Thank you again for your feedback and we look forward to having the opportunity to provide you with better service!
Changesoy
Superior Memory Foam Double Room
Stayed in Jun 2025
Solo traveler
6 review
9.2/10
Great
Posted on Jul 21, 2025
The location is quite suitable, within 5 minutes walk from the subway station and 2 minutes from the bus station, close to the Xi'an Museum, Shaanxi History Museum, City Wall, Bell and Drum Tower and other attractions. The price is relatively favorable, the facilities are also OK, but the TV is a little small, and the building is a little old
Original TextTranslated by Google
Response from Property: Dear guest, hello! By chance, Xiao Shang met you, and by chance, you chose Xiao Shang. Life offers countless choices, and each one is a form of fate. Thank you for the fate that brought you to Xiao Shang. Your thoughtfulness and care will surely bring you a lifetime of warmth. I look forward to meeting you again!
Guest User
Queen Room
Stayed in Apr 2025
Solo traveler
17 review
5.0/10
Posted on May 6, 2025
Close to the subway station. Right in the middle between the stations. Conveniently located with shops and restaurants nearby. The China Shopping Mall near the subway station is bustling with restaurants and food stalls (10 minutes walk). Hot water is available in the rooms. Not sure if WiFi works. When I checked in, there was a man in a T-shirt at the front desk, and at first I wasn't sure if he was a staff member. The price is cheap, so don't expect a friendly atmosphere.
Original TextTranslated by Google
Response from Property: Hotel reply: Dear guest: Hello! It is a pity that we did not get your recognition. The store is fully equipped and the Wi-Fi speed is very good. If you need it, you can call the front desk at any time or ask for the password when you check in. We will definitely give you satisfactory service. The beautiful price does not mean the backward service. It is just to keep the best of you. I apologize to you again and look forward to your next visit.