Hanting Hotel(Xi'an North of Zhonglou Branch)

Hanting Hotel(Xi'an North of Zhonglou Branch) Reviews

Hanting Hotel(Xi'an North of Zhonglou Branch)

18 Lianhu Road, Lianhu District, Xi'an, Shaanxi, 710003, ChinaView Hotel Details
Hanting Hotel(Xi'an North of Zhonglou Branch)
Hanting Hotel(Xi'an North of Zhonglou Branch)Hanting Hotel(Xi'an North of Zhonglou Branch)Hanting Hotel(Xi'an North of Zhonglou Branch)
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Hanting Hotel(Xi'an North of Zhonglou Branch) Guest Reviews

4.8/5
Excellent
1151 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(1151)
Positive reviews(1132)
Reviews with photos/video(374)
Easy to get around(95)
Convenient location(78)
Close to metro(68)
Awesome amenities(53)
Delicious breakfast(38)
Friendly front desk staff(36)
Well decorated(9)
Perfect for business trips(8)
Negative reviews(19)
Anonymous User
Superior Queen Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The quality of the chain hotel is guaranteed, the sound insulation is pretty good, the service is in place, and it is very clean. It's just that people from the south may not be used to the heating in the north. Other factors, including the breakfast, are also quite rich. I recommend it.
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Response from Property: Your praise is like honey, it is really sweet to Xiaoting's heart. If you are satisfied, you may recommend it to your friends. Xiaoting is waiting for you here, see you there~
Guest User
Queen Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The room is very nice and new, with complete supporting facilities. It is very close to the subway station. The heating is very warm. The laundry room on the second floor is very useful (but you have to queue). The water and toiletries in the room are replenished every day. The overall decoration is very warm, giving people a feeling of being at home. They also gave breakfast on the last day. I highly recommend staying here. Next time I come to Xi'an, I will still choose this place.
Original TextTranslated by Google
Response from Property: Your praise is like honey, it is really sweet to Xiaoting's heart. If you are satisfied, you may recommend it to your friends. Xiaoting is waiting for you here, see you there~
Anonymous User
Superior 2-bed Room
Stayed in Sep 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Nov 5, 2024
This store is only a 3-minute walk from Exit B2 of Beidajie Subway Station. You can take Line 1 and Line 2 at Beidajie Station, so it is very convenient for travel. It also only takes about 20 minutes to walk to the famous attractions in Xi'an, such as the Bell Tower and Drum Tower. The location of this store is very advantageous. I have stayed in Hanting hotels in several cities, all of which were of good quality. I think this Beidajie subway station hotel is the best among them. In addition to its good location, all the employees, including the front desk, restaurant and cleaning staff, work hard and provide dedicated services, which left a deep impression on me. The hotel rooms, restaurant and public areas are very clean, and the front desk staff are friendly and polite. I would like to thank them for helping me contact the courier to solve the delivery problem so that I could receive the items I purchased online. There are many choices of food and drinks for breakfast, and even picky eaters should be able to find something suitable. The room is exactly the same as the pictures on the website, with simple and comfortable decoration, separate wet and dry areas in the bathroom, and toothbrushes, toothpaste, combs and hair dryers are provided. In addition, the hotel has a laundry room equipped with washing machines and dryers for guests to wash and dry clothes for free. This facility greatly facilitates travelers. We stayed here for 21 nights and were very satisfied. If we visit Xi'an again, we will definitely stay here again.
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Response from Property: Dear guests, hello! Life is a process of constant drifting. Every place we have been to and every person we have met may have become a scenery in our memories, but Xiaohan will never forget you who have accompanied us all the way! Thank you for your support and love. We will continue to work hard to make your love for Hanting Hotel something you can be proud of!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
3 review
2.0/5
Posted on Jan 28, 2025
The soundproofing is poor, the room is stuffy, the corridor on the third floor smells of plastic, there is no ventilation, the walls on three sides are made of wood panels instead of solid walls, you can hear the conversation next door clearly
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Your valuable feedback is very important to us. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Feb 2024
Business travelers
1 review
3.5/5
Posted on Mar 25, 2024
This review is absolutely objective and true, and it is not a gift from the front desk to give a five-star review. This comment is posted for your reference and to urge the business to improve. Stayed here for 10 days due to work and changed rooms once. The advantages and disadvantages are summarized as follows: Advantages: 1. Convenient transportation, next to the subway. 2. In this location, the cost-effectiveness of this hotel’s environment and facilities is relatively high. 3. It was just renovated not long ago, so the things are relatively new. Disadvantages: 1. The sound insulation is poor. The rooms next to the main road are very noisy, and the rooms next to the community are also noisy on weekend mornings. 2. The bath water temperature is unstable. 3. From time to time, you can smell a distinct smell of smoke in the bathroom, which should be coming from the vents of other rooms. 4. There is no central air conditioning, and the installed wall-mounted air conditioner blows towards the bed. 5. All the switches in the room are not marked, and it takes a long time to explore each time you turn on the light at the beginning. 6. The mattress is hard and more suitable for the elderly.
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Response from Property: Dear guest, thank you very much for your feedback. We will report it to our superiors as soon as possible. We look forward to your visit next time, and we will continue to provide you with better service.
Guest User
Queen Room
Stayed in Jul 2024
Couples
5 review
3.5/5
Posted on Sep 2, 2024
Good location, convenient for travel. Living next to the elevator, the room vibrates every time the elevator starts. I suggest the store to convert the room into a functional room. The air conditioner was facing the bed. I changed hotels after staying for one night. The bathroom also had a strange smell.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Your valuable feedback is very important to us. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Jan 2024
Travel with friends
10 review
1.0/5
Posted on Feb 16, 2024
Don't book this hotel. The soundproofing is too poor. I can clearly hear the old man in the community behind talking on the road at 5 or 6 in the morning. The cleaning lady is also very noisy. There are three or four dishes for breakfast. The room is pitifully small. The price increased to 1,000 yuan during the Chinese New Year. It's a rip-off. I wanted to cancel but the front desk refused for various reasons. It's the worst experience I've ever had.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for visiting Hanting Hotel. We are sorry that we did not bring you a perfect stay experience. We will rectify the problems you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Anonymous User
Twin Room
Stayed in Jul 2024
Family
13 review
4.2/5
Very Good
Posted on Aug 11, 2024
The service and location are very good. The room is small and has a wall-mounted air conditioner that blows directly onto the bed. I dare not turn on the air conditioner when I live with my children. Those who mind should choose carefully
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. We are very sorry to bring you a bad experience. Thank you for your support of our work. We will work harder. Thank you!
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jul 24, 2024
Parking is very inconvenient. There is a parking lot across the road. After getting off the car, you have to walk a long way around the road guardrail to the hotel with your luggage. The hotel is suitable for friends who do not drive. Other services are good. The room is a bit small!
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. We are very sorry to bring you a bad experience. Thank you for your support of our work. We will work harder. Thank you!
honey0208
Superior Queen Room
Stayed in Jun 2024
Family
1 review
2.5/5
Posted on Jul 4, 2024
Stayed for four nights. On the first night, the TV had no signal source. I thought it was fine, but the air conditioner was noisy all night. I changed rooms decisively. Breakfast was too late. Xi'an originally set off early for tourist areas, but the restaurant breakfast was after 7 o'clock.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Your valuable feedback is very important to us. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
1 review
2.7/5
Posted on Oct 16, 2024
The room is small and smells
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Your valuable feedback is very important to us. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Queen Room
Stayed in Dec 2023
Other
2 review
1.5/5
Posted on Apr 1, 2024
The environment is bad.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Your valuable feedback is very important to us. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
酒店服務熱情,衞生乾淨整潔,房間温馨寬敞性價比高。酒店位置優越,離地鐵口非常近出行很方便。前台服務也很熱情周到,還可以寄存行李。外賣還有小機器人送到門口。衞生間乾濕分離,智能馬桶。房間要是充電口再多一點就好了。
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Response from Property: 尊敬的賓客,您好!生命是一個不停漂移的過程,我們所走過的每一個地方,遇到的每一個人,也許都成 了回憶裏的一道風景,但小漢不會忘記一路陪伴我們的您!感謝您的支持與厚愛,我們會再接再厲,把喜歡漢庭酒店變成一件值得您驕傲的事情!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
房間雖然不大,很乾凈,東西很齊全,有暖氣,也有洗衣房,挺方便的。外賣是機器人送上樓的,很快比較安全。唯一覺得不好的是可以換一個沐浴露的牌子😂味道比較一般
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Response from Property: 感謝您的詳細反饋!很高興聽到您對房間的整潔、設施齊全以及暖氣和洗衣房的便利性感到滿意。我們也非常高興外賣機器人服務為您帶來了快速且安全的體驗。關於沐浴露的品牌和味道,我們非常重視您的建議,會考慮更換或增加更多選擇,以提升您的入住體驗。如果您有其他需求或建議,隨時告知我們,我們將竭誠為您服務!期待您的再次光臨!😊
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 21, 2025
十分推薦定住!一開始沒有抱很大期待,實際入住發現位置非常方便,離西安北打車25上下,西安站打車10塊多一點。酒店衞生很好,熱水穩定,員工很熱情
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Response from Property: 您的讚美堪比蜂蜜,真是甜到小庭的心窩子裏面去了,滿意的不妨給您身邊的朋友推薦哦,小庭在這裏等您,不見不散哦~