Kingdom Shuyu Hotel

Kingdom Shuyu Hotel Reviews

Kingdom Shuyu Hotel

No. 350 Qingnian Road, Jianghan District, Wuhan, Hubei, 430030, ChinaView Hotel Details
Kingdom Shuyu Hotel
Kingdom Shuyu HotelKingdom Shuyu HotelKingdom Shuyu Hotel
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Kingdom Shuyu Hotel Guest Reviews

4.7/5
Outstanding
2302 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2302)
Positive reviews(2261)
Reviews with photos/video(234)
Easy to get around(279)
Friendly front desk staff(231)
Delicious breakfast(143)
Would stay again(136)
Perfect for business trips(71)
Close to train station(46)
Tasty coffee(9)
Nice elevator(6)
Negative reviews(41)
Guest User
Delightful Twin Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 3, 2024
I am very satisfied. Manager Hu who received me was very considerate and tried his best to meet some special requests. Thank you very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise! We are glad that you are satisfied with our service. Your recognition and trust give us more confidence. We always provide you with the most considerate and warm service, aiming to create the best stay experience for you. We will continue to work hard and continuously improve our comprehensive quality to provide a comfortable stay environment for guests from all over the world. We look forward to seeing you again!
BingxuBngxu
Comfort Twin Room
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel is very clean and sanitary, the room is very comfortable, and the self-service check-in is very efficient and convenient. It is really recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation! As the first fully intelligent hotel in Central China, we strive to make intelligence and high-quality services close to your life and create the best stay experience for you. Thank you for your recognition and love of our hotel, and we look forward to your next visit.
Guest User
Delight Deluxe Double Bed Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 6, 2024
My friend came to visit me and wanted to book a room to ask if the hotel had any birthday decorations. As a result, the hotel upgraded my room directly. The decoration in the room was also very beautiful. My friend was moved to tears. It was so great! The service is so good, I will support it in the future!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Wuhan King Shield Comfort Hotel. We are honored to provide you with a perfect stay experience. We have been working hard to create a safe, secure and warm service experience for every guest. With your encouragement, we will continue to work hard and look forward to meeting you again in the near future. Welcome to your arrival and wish you a smooth work and happiness!
XiaolaorenG
Queen Room
Stayed in Jan 2024
Other
14 review
3.5/5
Posted on Feb 14, 2024
First time staying here. First of all, the room was not clean enough! The main problem was parking was a bit troublesome. You had to park in another paid parking lot and then walk back to the hotel. The next day, you had to pick up the car from the parking lot and pay the fee. Then you had to take a screenshot and send it to the merchant for reimbursement (you also need to add the merchant’s WeChat)... Because there were two cars, I ended up paying for one car’s parking fee due to the troublesome procedures! I just paid to sleep for one night, not to care about the parking fee of dozens of dollars! I was still very disappointed with the hotel’s operation and service, not to mention that the room rate was not worth it...
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your experience with us. The hotel management attaches great importance to your comments and shortcomings. We have organized relevant departments to analyze the shortcomings in our current work and formulate a detailed improvement plan. We are deeply sorry for not being able to provide you with a perfect stay experience. I hope you can continue to pay attention to us and look forward to your next visit!
Guest User
Comfort Double Bed Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel is smart, with newer facilities. There is a buffet restaurant on the 16th floor. The service staff is very professional. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation! As the first fully intelligent hotel in Central China, we strive to make intelligence and high-quality services close to your life and create the best stay experience for you. Thank you for your recognition and love of our hotel, and we look forward to your next visit.
Guest User
Comfort Twin Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel environment is very good and very modern
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Jindun Shuyue Hotel. The hotel is located in Hankou Airport River, close to Xibeihu Square Park, Commercial Street, etc., with a superior geographical location, which can meet your multiple needs for food, clothing, housing, transportation, travel, shopping and entertainment. The hotel's breakfast is nutritious, clean and hygienic, especially hot dry noodles, beef noodles, bean curd, etc. are well received. The facilities and equipment in the hotel rooms are also carefully designed by designers to create an elegant, fashionable, cozy and comfortable living environment for you. Every employee of Jindun Shuyue adheres to the concept of "wholehearted service, true feelings in the details", treats every guest as a family, and uses our most sincere, enthusiastic and intimate warmth to make you feel truly at home. Thank you again, and look forward to your next stay. I wish you a happy life!
Guest User
Delightful Street-View Double Bed Room
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The staff Jerry is serious about service, convenient transportation, recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high affirmation! Wuhan King Shield Comfort Hotel always adheres to the service concept of "serving wholeheartedly and showing sincerity in details" to provide warm and thoughtful services to every guest. We hope that you can always enjoy the meticulous care of the hotel during your stay. We sincerely look forward to your next visit!
Guest User
Delightful Twin Room
Stayed in Nov 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The hotel is very comfortable, clean and tidy. The breakfast is very rich. It feels very good to stay for two days. I will choose this hotel next time I come to Wuhan
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Jindun Shuyue Hotel. The hotel is located in Hankou Airport River, close to Xibeihu Square Park, Commercial Street, etc., with a superior geographical location, which can meet your multiple needs for food, clothing, housing, transportation, travel, shopping and entertainment. The hotel's breakfast is nutritious, clean and hygienic, especially hot dry noodles, beef noodles, bean curd, etc. are well received. The facilities and equipment in the hotel rooms are also carefully designed by designers to create an elegant, fashionable, cozy and comfortable living environment for you. Every employee of Jindun Shuyue adheres to the concept of "wholehearted service, true feelings in the details", treats every guest as a family, and uses our most sincere, enthusiastic and intimate warmth to make you feel truly at home. Thank you again, and look forward to your next stay. I wish you a happy life!
Guest User
Delightful Twin Room
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The room was very clean. The customer service arranged a quiet room for me. There were fruits in the room. It was a very good accommodation experience. It is about 700 meters away from the subway entrance of Line 2 and Line 7, and 1 km away from Wansongyuan Night Market. The transportation is very convenient. Self-service front desk, you can get the card quickly.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very glad that you choose to stay at Golden Shield Comfort Hotel. Every one of our service staff sincerely hopes that you will have a good time in the hotel. Seeing your affirmation of us in the comments is undoubtedly the greatest encouragement to all our staff! We sincerely look forward to your visit again!
Lapulanwuchengen
Delightful Twin Room
Stayed in Nov 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 23, 2023
The lobby design is relatively niche but very distinctive, Jerry works hard The hotel is very new, there is no smell, and it is very quiet. The restaurant is also a surprise. Satisfied👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Jindun Shuyue Hotel. The hotel is located in Hankou Airport River, close to Xibeihu Square Park, Commercial Street, etc., with a superior geographical location, which can meet your multiple needs for food, clothing, housing, transportation, travel, shopping and entertainment. The hotel's breakfast is nutritious, clean and hygienic, especially hot dry noodles, beef noodles, bean curd, etc. are well received. The facilities and equipment in the hotel rooms are also carefully designed by designers to create an elegant, fashionable, cozy and comfortable living environment for you. Every employee of Jindun Shuyue adheres to the concept of "wholehearted service, true feelings in the details", treats every guest as a family, and uses our most sincere, enthusiastic and intimate warmth to make you feel truly at home. Thank you again, and look forward to your next stay. I wish you a happy life!
Anonymous User
Queen Room
Stayed in Apr 2024
Couples
7 review
3.0/5
Posted on May 4, 2024
Actually, it's really average. I booked a five-star hotel, but it's not up to the standard of a five-star hotel. The entrance is small, the room is small, and the breakfast is in a corner. I'm a little disappointed. Although there was a problem on the first day, it was solved for me, but I can't go against my will... At best, it's a hotel that's a little better than a business hotel. It can't be more than that.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in our hotel and leaving your comments. The hotel management attaches great importance to the opinions and deficiencies you have given us. We have organized relevant departments to analyze the deficiencies in our current work and have formulated a detailed improvement plan. We deeply apologize for not being able to provide you with a perfect stay experience. I hope you can continue to pay attention to us and look forward to your next visit!
AndJos
Queen Room
Stayed in Sep 2023
Solo travelers
15 review
4.5/5
Great
Posted on Nov 1, 2023
The address is near Hankou Railway Station. Behind the hotel is the Northwest Lake Park, which is very large and very quiet. There is a bus station downstairs, and the subway is a few hundred meters ahead. There are many bars nearby! There is a huge new shopping mall opposite! Hotel hygiene is okay! Staff attitude is good. There is a gym on the fifth floor and breakfast on the 17th floor. You can order takeout and it will be delivered automatically to your room! The breakfast variety is also better than that of Hilton Hotel! It can be called a three-star hotel!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation! We are glad that you are satisfied with our service. Your recognition and trust give us more confidence. We always provide you with the most considerate and warm service, aiming to create the best stay experience for you. We will continue to work hard and continuously improve our comprehensive quality to provide a comfortable stay environment for guests from all over the world. Looking forward to your visit again!
Guest User
Comfort Twin Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 30, 2023
The room and hotel facilities are very good. Quiet, clean, non-smoking. The breakfast buffet has a wide variety of items and the waiters have a good attitude. Last night, I couldn't adjust the air conditioning temperature, so I asked the hotel's Ethan for help. He immediately contacted the engineering department to solve it in time. Overall, I am quite satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high affirmation! Wuhan King Shield Comfort Hotel always adheres to the service concept of "serving wholeheartedly and showing sincerity in details" to provide warm and thoughtful services to every guest. We hope that you can always enjoy the meticulous care of the hotel during your stay. We sincerely look forward to your next visit!
Guest User
Comfort Double Bed Room
Stayed in Sep 2023
Family
18 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Last month, my daughter came to Wuhan during the school vacation and stayed at his home. She had a great experience, so I stayed at his home again this time. It was clean and hygienic, and the service was very good. Special thanks to Hu Meili, she is very attentive, and we also Before we even set off, she called her to ask about when we would arrive in Wuhan and what time we would check in. If we needed anything, we could contact her at any time. It was very heartwarming to hear that. The location of the hotel is also very good, not far from the subway station and only a few minutes away from the train. It’s only two stops away, and there are a lot of places to eat around. It’s very convenient to order takeout or go out. Wuhan is a great place and I will come again.
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you very much for your review! We are glad that you are satisfied with our service. Your recognition and trust make us more confident. We always provide you with the most considerate and warm service, aiming to create the best stay experience for you. We will continue to work hard to improve our overall quality and provide guests from all over the world with a comfortable stay. welcome next time!
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
14 review
1.0/5
Posted on May 6, 2024
I've stayed at Golden Shield Hotel before and was quite satisfied with it. All services were good. I booked this hotel again through other channels during the May Day holiday. When my friend went to handle the formalities at night, the security guard at the door had a very poor service attitude. Two security guards were wearing suits and work badges, standing together with their hands in their pockets chatting. I don't know if it was because the security guards were changed, but their attitude was very cold, as if they owed them millions. If a star-rated hotel can't provide services to this extent, it's better not to do it. The price is very expensive, and as a consumer, I still receive such treatment. I rarely give bad reviews, but I really can't stand it this time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your experience of staying at Wuhan King Shield Comfort Hotel. We apologize for your unpleasant experience. We will seriously investigate the cause of this incident and take necessary actions to prevent the same incident from happening again. We look forward to your visit to our hotel again, which will definitely give you a different stay experience.